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Customer Reviews

Fiverr Review

28 customer reviews
Top10.com StaffByTop10.com StaffFeb. 06, 2020

In a Nutshell

At Fiverr you’ll find a range of experienced, local designers, offering professional logos starting at only $5. With the new Fiverr Pro you can choose from the top-rated, proven designers — but at a much higher cost. No matter which service you choose, Fiverr offers friendly customer service, good value for money, and an easy-to-use interface.

pros

  • Endless selection of designers
  • Great value for money

cons

  • Designer qualifications can be unclear
  • Number of choices can be overwhelming

Fiverr Fiverr Visit Site

Value for Money

The name “Fiverr” is a big clue to the pricing structure of the site. The most basic jobs cost just $5, but there are, of course, a whole plethora of options and add-ons that will boost up the price. 

Some suppliers also charge extra for a faster turnaround. That said, there’s no denying that if you find the right provider and are clear in your brief, Fiverr does offer great value for money; there are plenty of logo designs to choose from and there is an abundance of design talent here.

Portfolio/Experience

Fiverr is great for visual creatures; you can spend all day browsing the colorful designs on offer. However, some of the descriptions about the designers’ experience are a little sparse, so it’s not always easy to get as complete a picture as possible about the designer or team that could be working for you. 

Fiverr offers a range of choice, with hundreds of quality designers on its system. The site has made it easy to communicate with the logo designers themselves, so you can talk through what you want with a variety of sellers, or ask them for further examples of their work, before you make your final decision.

Fiverr Pro

Fiverr Pro was developed for more serious business buyers, and offers a higher level of logo design services, supported by professional, handpicked providers. Anyone can apply for Fiverr Pro, but only the best of the best get selected and promoted on the front pages. 

Fiverr Pro interface

Contract Terms

Although Fiverr doesn’t use formal contracts in the strictest sense, there is a set of terms of service that both buyers and sellers agree to for smooth, hassle-free transactions and projects completed successfully. Buyers pay Fiverr to create an order from a seller’s Gig page, through the Order Now button. Basic contracts include the number of concepts and revisions, expected delivery time and image formats.

Buyers can also request a Custom Order that addresses specific buyer requirements, and receive a Custom Offer from sellers through the site. Fiverr actively encourages buyers and sellers to try to settle conflicts amongst themselves, including by using the Resolution Center tab in the order page. If for any reason this fails, users can contact Fiverr's customer support department for assistance. 

Customer Service

It’s tough to run a site this big without a strong support system in place for both buyers and sellers alike. Fiverr allows customers to leave feedback so you can read reviews and see the ratings for each designer before you make your choice. Most of the reviews are highly positive. There is a comprehensive support hub, with FAQ, video tutorials, and contact details.

Fiverr Fiverr Visit Site

Design Process

Each logo designer seems to offer a clear explanation of the design process. Usually the designer will offer a standard project for a low fixed fee, and then several other options and add-ons alongside, that will give you more scope but up the budget. 

If you’re looking for something even more tailored and customized, you can easily contact the designer to discuss your requirements and to answer any questions about what will happen during the process.

Fiverr interface
Fiverr interface

Conclusion

Fiverr offers a wide-selection of quality logo design, starting at only $5. The gallery gives you a clear idea of how your logo will turn out, and you can easily communicate revisions and tweaks to the designer during the process. The customer service and design process are also incredibly transparent; big pluses of choosing Fiverr for your logo design.

Top10.com StaffByTop10.com StaffJul. 11, 2019
Our editorial staff is comprised of writers who are knowledgeable about online business services. We specialize in simplifying the process of choosing the right logo design maker for your business.

Fiverr customer reviews

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31 Mar 2020

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Top reviews

A****n, TX
3 months ago

Ease of use

Brand satisfaction

Value for money

Service quality

The service was easy and cheap. The designer was professional and fair with his price. It was also follow up with other services that could be made available

B*b, FL
a month ago

I love Fiverr. It is easy to find someone to do the logo and it is always at the right price.

N****a, IL
5 months ago

As I mentioned before, I dealt with Fiverr to improve my website. If I wasn't satisfied, customer service helped me in receiving my money back, but all in all the service was good and in time .

B**l, CA
2 months ago

Easy to use for a low tech person and helpful staff and excellent customer support. I have recommended them to my friends.

K***F, MO
4 months ago

Quick turnaround, easy to use interface, and fairly cheap prices. Also, a super wide variety of content and voice overs to choose from!

G***E, NY
4 months ago

Very cool site. You can find logo designers, music makers whatever you can imagine. Prices are always good

J****e, IN
4 months ago

My family and I worked with Fiverr for a while now. I love the service. Getting logos and video editing has been easy, cheap, and they give you what you want the way you want it. If there are any problems they make it easy to communicate and they fix the problem.

N***i, TX
3 months ago

I gave Fiverr the rating that I did because the buyer can select many types of services in one online location. Also, the buyer can choose which person to provide a service for him or her. This allows the buyer of a service to get personalized or custom results.

L***n, MN
2 months ago

It's a pretty cool service. I love being able to interact with the servers. So far they have been very helpful. I have had nothing but positive results.

L*o, PA
2 months ago

It's overall worth it and you get your money worth for it. You can get anything you want and its very custom

N****a, IL
6 months ago

I have my own website for ladies fashion , and I dealt with Fiverr to improve my website. Great service, it was extremely helpful!

T***E, CA
5 months ago

Although they have raised their prices greatly they are still a very good value to find people to do logos and work if you search.

D*n, AZ
5 months ago

It was the first time using this service so I didn't know what to expect. I gave that rating based of the final result for the amount paid

D*****s, TX
2 months ago

I never had a issue with Fiverr. I usually find pretty good talent here. I used it not long ago. The only bad thing is my logo designer is no longer available.

B*a, MD
5 months ago

The customer service is really nice. I also enjoy the products. The price can be a bit much

J**e, NJ
5 months ago

Good service and nice interaction with them and how they treat their customer they need help

S***y, TX
3 months ago

Very good transactions in the past. The designer worked to create the logo I was hoping for after a little bit of attitude.

K*m, CO
a month ago

Some of the designers are very slow, if they even respond. It would be best to be able to get into contact with them prior to purchase to ensure they will respond and can help. Also, I have purchased several items just to receive a second bill after the job is done because they claim the listing is just a beginning price.

N***i, TN
6 months ago

I like you have a lot of options to pick from and what they want to be compensated. I also like the idea of having others rate that person so you have an idea of what you're getting.

J*****a, CA
3 months ago

Fiverr was quite easy to use and I have seen many people use it before, so I tried it, and it turns out to be great.

28 customer reviews