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Expert Review

Customer Reviews

Deluxe Review

56 customer reviews

In a Nutshell

Deluxe gives you unique design concepts in as little as 5 days, and you can revise it until it’s right. It provides a personalized service which matches you with a designer and a range of logo designs, based on customers’ personal information. On top of that, Deluxe rates top of the field for excellent customer satisfaction, with a 100% satisfaction guarantee and a superior TrustPilot rating of 9.5/10.

pros

  • Custom, high-quality designs
  • Top-notch customer support

cons

  • Website can be tough to navigate
  • Limited information on designers

Deluxe Deluxe Visit Site

Deluxe graphic design website

Value for Money

The Deluxe service is more bespoke than other logo providers, which tend to be more like logo mills. Deluxe is a much smaller team of designers, but a team that really packs a punch, so you’re getting lots of bang for your buck.

In addition to logo design and banding, Deluxe offers print marketing, web design, email marketing and other small-business services. The designers on board seem to be very friendly, professional, experienced, and committed to ensuring your logo design is tailored to your needs. Unlimited design revisions are included in every package.


Price
Designs
Designers
Starter
$99
2
1
Bronze
$195
4
2
Silver
$395
6
4
Gold
$645
10
8
Platinum
$995
1
8
*Prices last updated May 2018


Portfolio/Experience

Deluxe’s team of designers each have an average of 14 years’ experience in the industry; leaving you feeling assured that you’re dealing with a great team of talented professionals. The entire team is in house and you can feel the extra attention detail when compared to other online logo design services. The portfolio also presents a range of high-quality logo designs, so you also have a variety of choices.

Contract Terms

The site includes a comprehensive directory of terms and conditions, policies and service agreements for every aspect of the logo design and brand creation services. It’s very well documented, covering everything you’d need to know before going ahead, including your obligations as a customer, payment terms, refunds and warranty. The staff is also very responsive if you need to get in touch.

Customer Service

Deluxe has a variety of ways to get in touch, including by phone, email and an online form. To start you can fill in a short form about your logo design needs and wants, and Deluxe will work to find you a strong match from its team of skilled designers. You can also contact a customer support agent Monday-Friday, from 7am to 7pm CT. The company offers a 100% satisfaction guarantee and has an impressive rating of 9.5 out of 10, from TrustPilot.

Deluxe Deluxe Visit Site

Design Process

Deluxe promises a fast turn around and says that it will present you with a range of logo choices from its professional designers, along with multiple revisions. It promises initial logo designs following your brief, within 5 days. This is a good turnaround time for what seems like a solid, quality service.

Conclusion

Deluxe offers a truly personalized, professional service that can help your brand gain instant recognition. The design process is transparent and allows for unlimited revisions and changes. Deluxe seems passionately dedicated to customer satisfaction with generally positive reviews and a 100% satisfaction guarantee.

Our editorial staff is comprised of writers who are knowledgeable about online business services. We specialize in simplifying the process of choosing the right logo design maker for your business.

Deluxe customer reviews

Based on 56 reviews

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07 Apr 2020

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Top reviews

B***e, NC
4 months ago

Ease of use

Brand satisfaction

Value for money

Service quality

I've been using them for years. Great service, easy to use website. The product comes quickly and I have never had a problem. I would recommend them highly

H***n, NH
3 months ago

Always have high quality product, speedy delivery. Never any issues with them. Have used for many years with no problems.

C*****a, PA
5 months ago

The quality of their products is consistent. Customer service representatives are very helpful.

J****e, NY
5 months ago

Reliable and quick fulfillment. Equitable resolution of discrepancies. Willingness to consider unique design requests.

J**y, MO
5 months ago

Very good product. They are always on time and punctual if any issues come up or question.

L****e, PA
2 months ago

I've used Deluxe for years. Always had good service, once when they messed up, they immediately made things right and got proper checks out to me.

L***y, OH
3 months ago

I have used them for many years with absolutely no problems. The prices are higher than some other companies that I could use, but the service and quality overcome the higher prices.

J**e, MO
3 months ago

Product is consistent year-to-year, I have never had an issue with its products. Sales support is also verygood

K*n, TX
2 months ago

Dependable service and reasonable price with no problem in ordering replacement checks.

M***a, FL
a month ago

Great company working with them for more than 20 years

M***y, LA
5 months ago

The checks are exactly what my company has used for 30 years. There has never been a problem with something not being correct.

M**a, OR
5 months ago

Always guaranteed that their checks & products are great value & high quality. They are easy to use and reliable

A*y, DE
4 months ago

Love this company for our business. Great price and tools to use will use them regularly. And love the customer service

H****y, MN
4 months ago

Order checks for our business through them without problems. Products are fine and service prompt.

D***a, LA
5 months ago

The checks are easy to use and I like the appearance of them. Shipping was fast and the price fit into our budget. Very satisfied with customer service.

S*e, IL
5 months ago

It is user friendly . I found it to be a good value for the money and has a good menu driven profile.

M**k, TX
3 months ago

Great quality products but a little expensive. There are a few less expensive alternative products that offer nearly identical products and quality.

N****e, CA
4 months ago

Has excellent security details, heavy quality of paper, good customer service, price is acceptable

W*****m, NJ
5 months ago

Ease of use/good service. Product quality. Reputation for delivering checks. Fair pricing.

J****e, NC
3 months ago

It is a really high quality service. It is absolutely what I was looking for and it makes things easier for me

56 customer reviews