The listings featured on this site are from companies from which this site receives compensation. This influences where, how and in what order such listings appear on this site.
Advertising Disclosure

McAfee Identity Theft Protection Review

Paul Kilinga

In a Nutshell

McAfee Identity Theft Protection is an affordable solution for monitoring and protecting your personally identifiable information and data online. It comes with a VPN to keep your internet activities anonymous and guard against cybercriminals. As part of the McAfee Total Protection software, you not only get identity theft protection but also other valuable features, such as an antivirus.

pros

  • Early identity theft detection
  • 24/7 monitoring of email addresses and accounts
  • Select plans offer insurance coverage of $1 million

cons

  • Confusing product offerings
  • Complicated pricing plans

McAfee McAfee Visit Site

A brilliant solution for:

  • Users who seek to get notified about their identity being stolen

  • Users who want to monitor and protect their personal information

  • Users who need the peace of mind of having $1 million insurance coverage for identity theft 

How does it work?

McAfee Identity Theft Protection (IDTP) comes as part of McAfee’s Total Protection software, which includes an antivirus, a Virtual Private Network (VPN), and other online security features. It’s a desktop and mobile app, and it works on Windows, macOS, Android and iOS. Supported browsers for accessing the service include Google Chrome, Microsoft Internet Explorer, Mozilla Firefox, and Safari, but there’s no browser extension. IDTP is only available in the United States (US), but people in other countries can use the McAfee Identity Protection Service (IDTS).

To begin using the IDTP software, enroll on the McAfee website or on your software’s sign-in page. Follow the prompts, fill in your details, and accept the license and privacy policy agreements. Once completed, you can start using the software.

McAfee Identity Theft Protection works by monitoring your critical personal information online, letting you know if your details have been leaked. It provides online identity safety tips, and you can receive guided help from one of McAfee’s experts to secure your personal data. In addition, the best-value subscription plan—McAfee Total Protection Ultimate—offers a $1 million identity theft insurance cover to its customers.

What does this service watch out for?

McAfee Identity Theft Protection monitors a variety of personal online information to protect you from identity theft and financial fraud.

  • Credit monitoring

Your credit score is important as it impacts your ability to buy a car or obtain a mortgage. Mcafee Identity Theft Protection monitors your credit score on Experian credit bureau, alerting you to any changes or requests that you didn’t authorize. You’ll receive reports on your credit history and recent updates on your accounts or credit cards. 

  • Identity and public records monitoring

Protection score is a feature that checks the health of your online protection and guides you on how to improve your safety. McAfee Identity Theft Protection detects whether your data has been stolen or is being leaked online. Moreover, it monitors your email address and bank account records to uncover any unauthorized use. 

  • Cyber monitoring

The cyber monitoring feature provides reports on 7 years worth of your data. It tracks internet activity to determine if someone is selling or trading your personal information online, surveils the dark web, and gathers data from social media, search engine queries, websites, webpages, and other sources that may contain personally identifiable information (PII). For social media, it provides 45 days worth of reports before the date you enrolled to the service.   

  • SSN monitoring

Social Security number (SSN) monitoring is vital in preventing exposure of the PII associated with your Social Security card. McAfee Identity Theft Protection provides reports on aliases and other types of fraud that may be related to your SSN.

  • Financial and Payday loan monitoring

The Lost Wallet feature enables you to cancel any stolen credit cards. McAfee specialists will help you reach out to your bank and resolve any financial issues.

Recovery services - What can McAfee Identity Theft Protection do if my identity is stolen?

McAfee Identity Theft Protection offers several remedies for identity theft incidents.

  • ID theft insurance 

Depending on the subscription plan you’ve paid for, you’ll be eligible for ID theft insurance of $1 million. Identity Theft Reimbursement Coverage will pay expenses related to restoring your identity, such as attorney fees.

  • A dedicated restoration specialist 

McAfee provides access to restoration specialists who can guide you to take decisive action on recovering your data and reducing the likelihood of future breaches. 

  • 24/7 customer service

Customer service experts at McAfee are always available 24/7 to help you with identity theft situations. There’s also a Help & Support section on their website if you need additional information.

  • Lost wallet replacement assistance 

McAfee specialists will assist you in replacing all the documents you’ve lost from your wallet, for example, credit cards or IDs. They will initiate 3-way calls between you, McAfee, and your banker to cancel lost or stolen credit cards. Depending on your subscription plan, you can receive up to $10,000 reimbursement for stolen funds through the Identity Fraud Reimbursement Coverage. 

How easy is it to use?

McAfee Identity Theft Protection has a simple, user-friendly interface, making it easier to navigate through the various menus and select the options you want. Before getting started, you have to create a McAfee account, which will enable you to access your details and manage your preferences. You can log in via browser or through the standalone desktop or mobile phone McAfee product.

The IDTP software is available on Windows, macOS, iOS, and Android. You can check the system requirements from the McAfee website to determine if there’s a specific product for your device’s operating system. Once you complete the registration, just sign in and get access to the dashboard.

Pricing

McAfee Identity Theft Protection subscription prices could be slightly confusing, because it’s not immediately clear whether you are paying for a standalone Identity Theft software or for McAfee company’s key software: McAfee Total Protection. The feature-filled Total Protection software offers antivirus, VPN, Identity Theft Protection, and other features. It offers a 1st-year introductory price to new customers of $74.99.

There are 4 subscription plans for the Total Protection software: Basic, Plus, Premium, and Ultimate. All plans have a 30-day money-back guarantee, plus McAfee’s pledge that if the company can’t remove a virus from your device, you’ll receive a refund of your subscription cost. The company has a discounted first-month price of $0.99. 

Subscription Plans

Basic

Plus

Premium

McAfee Total Protection Ultimate

Price per month

$2.91*

$3.33*

$4.16*

$6.24*

Price per year

$34.99*

$39.99*

$49.99*

$74.99*

Renewal price after introductory price term expires

 

$84.99 per year

 

$109.99 per year

 

$129.99 per year

 

 

$159.99 per year

Number of devices

 

1 device

 

5 devices

 

10 devices

 

Unlimited devices

ID Theft Insurance

X

X

X

$1 million

*Introductory price for new customers for the first year

Help & Support

McAfee’s customer service includes an extensive knowledge base, frequently asked questions (FAQs), a virtual assistant, community support, a paid PC tune-up service, social media, and a 24/7 online chat service. You can also call the company and speak to one of their representatives free of charge. It doesn’t take long to get a response—just a few minutes—and we found the customer care team to be polite and helpful. The social media response was very slow, however.

If there’s an ID theft emergency, McAfee will notify you and guide you on what to do. If you discover the threat yourself, you can contact customer service for assistance.

How does McAfee Identity Theft Protection compare to its competitors?

 

McAfee Identity Theft Protection

AURA

IDENTITY GUARD

Best for

Best for unlimited devices.

Full suite of ID theft, financial fraud, and device protection.

Fast alerts with a low monthly rate..

Price

$7.99 per month for monthly plan

$7.49 per month for annual plan

$12 per month for monthly plan

$10 per month for annual plan

$8.99 per month for monthly plan

$7.50 per month for annual plan

Free Trial

No

14 days

No

Mobile App

Yes

Yes

Yes


McAfee McAfee Visit Site

Bottom Line

McAfee Identity Theft Protection offers valuable solutions for monitoring and protecting your personal information online and restoring your accounts if your identity is stolen. The software is inexpensive compared to its rivals and has attractive introductory prices for new customers, going as low as $0.99 for the first month. The low pricing and solid features make it a good option for individuals and families.

However, pay close attention to which features you are purchasing, as McAfee has many packages, some of which are only included in its best software offering, McAfee Total Protection Ultimate. For example, McAfee Total Protection Ultimate is the only package that has the $1 million insurance cover.

Still, the other McAfee Identity Theft Protection subscription plans have the tools to address many identity theft issues. Even though rivals like Identity Guard and AURA have a few unique features, like SSN monitoring and 3-bureau credit monitoring on basic plans, better features at slightly higher prices, McAfee Identity Theft Protection can provide an affordable option for securing your personal data.

Paul is a freelance technology and business writer, with a BA in Communications and Advertising and 5+ years’ experience crafting informative, research-driven articles for B2B and B2C audiences. Paul’s work has appeared on such websites as TechRadar Pro, Tom’s Guide and Southeast Asia’s Tech Collective in domains as diverse as cybersecurity, eCommerce and entrepreneurship, in addition to gracing the blogs of a slew of private B2B SaaS and tech start-ups.

McAfee customer reviews

Based on 10 reviews

Ease of use

Brand satisfaction

Value for money

Service quality

Top Reviews

Ease of use

Brand satisfaction

Value for money

Service quality

2 years ago

Easy to use and catches malware and viruses before they get into my computers. There in nothing I don't like about McAfee.

2 years ago

Great virus protection. Well established company. Everyone I trust for information recommended. Great value for what McAfee offers. Never have had a problem. Great customer service

2 years ago

They have been effective since I enrolled. They have detected suspicious activity and corrected as needed.

2 years ago

It does the job of protecting my personal information from hackers and identity theft so that is good

2 years ago

I haven't experienced any problems with McAfee so far. I have used them for two years and have had good service from them.

2 years ago

Top notch computer and personal information protection. Really easy to use and renew.

2 years ago

Easy to use and gave the level of security I expected. I researched prior to using and it had good reviews

2 years ago

I always have used this company, 15 years ago when I first got my computer. Around 15years ago. Slows down my laptop sometimes but I have not been hacked yet!

2 years ago

I would like to believe that McAfee is a reliable security service, yet in this world we are living in there is no guarantee that my information is safe. Overall it seems to work just fine in the background, yet I wish the company would reach out once in a while (not only when the subscription is about to expire)

2 years ago

It was easy to use and set up, the instructions were simple and you though it. There is also an option to add on more protection after the protection expires.

10 reviews