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Norton ID Theft Protection Review (2024)

Keep Your Identity Safe with LifeLock
By Sarah PritzkerBy Sarah Pritzker -
Last Updated: Aug 14, 2023
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Price
From $9.99/month
Insurance coverage
$1 million
Number of Devices
Up to 5

Our Verdict

Is Norton ID Theft Protection Worth Signing Up For?

Norton combines online security with identity theft protection, making it one of the best all-around security software options out there. Partnering with industry-recognized security expert Norton, LifeLock delivers device scanning, Social Security monitoring, and alerts for comprehensive security across the spectrum via fast and easy to install software.

Price
From $9.99/month
Insurance coverage
$1 million
Number of Devices
Up to 5

Norton at a Glance

10.0
Editorial Score

Additional Protection

Ransomware, antivirus, phishing protection, antispyware, online scam protection, dedicated restoration specialist
10.0

Monitoring

3-bureau credit monitoring, SSN, PII, loan applications, USPS address change, dark web, arrest or sex offender registry
10.0

Theft Insurance

$1 million protection package, up to $1M coverage for legal expenses, lost wallet replacement assistance
10.0

Customer Support

24/7 member services through the online contact center or direct call on 1-888-681-1964
10.0

Scalable Plans

3 plans for individuals, add your kids to the plan for $5.99/month/kid
10.0

Norton Pros & Cons

PROS

Up to $1 million reimbursement
60-day money-back guarantee
4.5 stars from 9,000+ reviews

CONS

Have to pay more for Norton services
No family plan

Top Norton Reviews

Clayton Cox Sr.
Norton will always be my choice
Norton Security products have been a part of my Internet experience since the early 2000's and I am a solid customer for as long as Norton continues to be affordable and consistent with their great services! Thank you Norton, you are number 1 in my book
DK
DONALD KABLER
The man's name is David (#GLD751 and should be given a raise with t)thus man should be given a raise or at least recognized for his pleasant and concise service, He has a pleasant manner & performance
The knowledge of the tech I dealt with ( David # GLD751 ) Was exceptional and extremely helpful..altho he seemed to be reading, he knew his stuff and was able to help me completely. I would like to recommend a raise for this man..! ! I don't often write reviews or mention ppl by name...but he calmed my day,listened completely to my problem and was able to leave me calm and less worried about my bill...dynamite job...Please take notice of David # GLD751.. Sincerely Don Kabler, Maryland
TB
Theila Banta
Effective and Easy to Use
The product is effective and easy to use. It tells me when I need to use it. I can add new computers/tablets/phones easily. I love how easy it is to use.
See all Norton reviews

How do I know I can trust this Norton review?

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How Norton Identity Theft Protection Works

LifeLock is a downloadable software that works quickly and efficiently from the moment you install it. After you sign up for a plan, you will be prompted to download and install the software (this is a click or 2, like any other app you’re used to installing).

Once installed, the proprietary technology scans databases to see if your personal information is being used. Depending on the plan you choose to sign up for, LifeLock also scans the Dark Web, monitors your accounts, and checks your credit report for any inconsistencies, issues, or possible problems. You will receive notification of any suspicious behavior via the contact method you've chosen. You can choose SMS, phone, or email alerts.

Then, LifeLock starts scanning your devices. Depending on which plan you get, you can install LifeLock on up to 5 devices, including laptops, home computers, and smartphones. Whatever device you have the software installed on will be protected. LifeLock scouts for personal information that you have around that leaves you vulnerable to identity theft. You’ll receive an alert from LifeLock if it finds anything questionable.

LifeLock device scans are continuous, meaning the software scans your devices all the time. Additionally, you’ll receive auto-updates of the software, so you are always protected against new and prevalent threats.

What Does This Service Watch Out For?

LifeLock offers 3 basic identity theft services (and we’ll dive deeper into each one below):

  1. Monitoring your personal accounts

  2. Sending notifications in case of suspicious activity

  3. Helping you recover in case of a breach

In terms of monitoring your credit, LifeLock is pretty exhaustive. Depending on which plan you sign up for, it includes monitoring:

  • Your credit report via all 3 of the major credit bureaus (Experian, Equifax, and TransUnion)

  • Use of your Social Security number or other personal identifying data

  • Applications for online loans (payday, etc.)

  • Unauthorized USPS address change

  • If your information ever shows up on the Dark Web

  • If your name shows up on an arrest or sex offender registry


At the most basic level, LifeLock monitors your Social Security number for any unusual activity. LifeLock will notify you if your credit changes, if a credit check is run on your name, and if a loan or other financial obligation is made on your accounts. You’ll also receive monthly credit report checks, but only if you’re signed up for the Ultimate Plus plan. Alerts are sent out if any of these flags are set off (i.e., your information triggers any of these scans), again according to your plan.

Additionally, the Norton Security package includes:

  • Ransomware

  • Antivirus protection

  • Phishing protection

  • Antispyware

  • Protection against online scams

This is a nice bonus since it’ll help keep your online activity safe as well.

What Can Norton Lifelock Do If My Identity Is Stolen?

Of course, the most important question is what does LifeLock do in the unfortunate event that your identity is stolen. There are several steps LifeLock will take including:

  • A dedicated restoration specialist

LifeLock assigns a US-based specialist that is familiar with legal and technical procedures to your case immediately to help you take decisive action. The specialist will handle your case from beginning to end to ensure that they see it through properly.

  • 24/7 customer service

Additionally, you can reach out to a customer service rep anytime for any questions you need answered.

  • ID theft insurance

LifeLock has a Million Dollar Protection Package to cover all your expenses. This coverage varies based on the plan you get, but even the most basic coverage ensures you get up to $25,000 reimbursement for stolen funds and personal expenses. Additionally, all plans have up to $1M coverage for legal advice and other legal expenses incurred while trying to resolve your case.

  • Lost wallet replacement assistance

In the unfortunate event that you lose your wallet, LifeLock will help. It will get credit cards replaced and canceled, licenses renewed, and Social Security cards updated.

How Easy Is Norton To Use?

LifeLock is arguably one of the easiest identity theft software options to use. It’s this simple:

  1.  Sign up online

  2. Download software and install

  3. LifeLock scans your devices and accounts

  4. LifeLock sends you alerts via SMS, email, or phone

That's all you have to do. If you have ever downloaded an app to your phone or online, then this will be a cinch. LifeLock has PC, Mac, iOS, and Android compatible apps.

Norton Identity Theft Protection Customer Support

LifeLock member services are available 24/7. You can get in touch with them via a toll-free live support number.

LifeLock also has a huge information center that is chock full of useful and detailed information about identity theft, online safety, and other things you really need to know. There are blog articles that teach you about credit, finances, fraud, data breaches, and internet security. It’s got everything, so you should definitely check it out.


Norton Identity Theft Protection Pricing

LifeLock has 3 plans to choose from for individuals. One thing we didn’t appreciate was the lack of a family plan option. You can add your kids to the plan for $5.99/month/kid though, so at least there’s that.


Standard Package
Advantage Package
Ultimate Plus Package

Price per month, first year

$9.99

$19.99

$29.99

Price per month, after first year (For Norton)

$12.99

$24.99

$34.99

SSN and credit alerts

Bank and credit card activity alerts


Crimes in your name alerts


Annual 3 bureau credit reports



401k/investment activity alerts



Million Dollar Protection Package

- Stolen funds and personal expenses compensated up to $25k

- Legal expenses compensated up to $1M

- Stolen funds and personal expenses compensated up to $100k

- Legal expenses compensated up to $1M

- Stolen funds and personal expenses compensated up to $1M

- Legal expenses compensated up to $1M

Lost wallet protection

USPS address change verification

Dark Web monitoring

LifeLock privacy monitor

Credit monitoring

1 bureau

1 bureau

3 bureaus

Data breach notifications


Fictitious identity monitoring


Monthly credit score monitoring



1 bureau

File sharing network searches



Sex offender registry reports



Priority live member support



Bank account take over/new account alerts



Additionally, you can get LifeLock with Norton for each of the above packages. You’ll add benefits like:

  • Secure up to 5 devices including Macs, PCs, and Androids

  • Fight online threats like viruses, spyware, malware, phishing scams, etc.

  • Protect online transactions

The price to add Norton to your plan is as shown above. You’ll get the same

Norton Norton Visit site

Bottom Line

LifeLock brings a lot to the table, including a partnership with a solid brand in the security sector. The Ultimate Plus plan offers the most comprehensive coverage, and that includes things like 5-device coverage, $1M reimbursement insurance, and dark web scanning. The other plans are good if you just want the basic protection, but honestly, when it comes to identity theft, is there really any price too high to ensure your protection? LifeLock has a good reputation and offers a solid product that’s easy to use and easy to recommend.

Sarah Pritzker is an accomplished content writer for top10.com. With years of experience, Sarah specializes in the dynamic field of online consumer products, leveraging meticulous research to provide insights into various options on the market. Her expertise is evident in her ability to demystify complex subjects and guide readers in choosing the best solutions tailored to their needs.

Norton reviews

Excellent • Reviews 26,346
on
Excellent
58%
Great
18%
Average
9%
Poor
5%
Bad
11%
Sort by
Clayton Cox Sr.
3 hours ago
Norton will always be my choice
Norton Security products have been a part of my Internet experience since the early 2000's and I am a solid customer for as long as Norton continues to be affordable and consistent with their great services! Thank you Norton, you are number 1 in my book
DK
DONALD KABLER
4 hours ago
The man's name is David (#GLD751 and should be given a raise with t)thus man should be given a raise or at least recognized for his pleasant and concise service, He has a pleasant manner & performance
The knowledge of the tech I dealt with ( David # GLD751 ) Was exceptional and extremely helpful..altho he seemed to be reading, he knew his stuff and was able to help me completely. I would like to recommend a raise for this man..! ! I don't often write reviews or mention ppl by name...but he calmed my day,listened completely to my problem and was able to leave me calm and less worried about my bill...dynamite job...Please take notice of David # GLD751.. Sincerely Don Kabler, Maryland
TB
Theila Banta
5 hours ago
Effective and Easy to Use
The product is effective and easy to use. It tells me when I need to use it. I can add new computers/tablets/phones easily. I love how easy it is to use.
GC
Graham Clark
6 hours ago
Probably the best site to keep your…
Probably the best site to keep your computer clean and up to date. I feel secure when I have Norton antivirus & anti-Malware installed.

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