The listings featured on this site are from companies from which this site receives compensation. This influences where, how and in what order such listings appear on this site.
Advertising Disclosure

Norton ID Theft Protection Review (2023)

Keep Your Identity Safe with LifeLock
By Sarah PritzkerBy Sarah Pritzker -
Last Updated: Aug 14, 2023
41 reviews
Visit Site
From $9.99/month
Insurance coverage
$1 million
Number of Devices
Up to 5

Our Verdict

Is Norton ID Theft Protection Worth Signing Up For?

Norton combines online security with identity theft protection, making it one of the best all-around security software options out there. Partnering with industry-recognized security expert Norton, LifeLock delivers device scanning, Social Security monitoring, and alerts for comprehensive security across the spectrum via fast and easy to install software.

From $9.99/month
Insurance coverage
$1 million
Number of Devices
Up to 5

Norton Pros & Cons


Up to $1 million reimbursement
60-day money-back guarantee
4.5 stars from 9,000+ reviews


Have to pay more for Norton services
No family plan

Top Norton Reviews

, MO
Norton is a great theft protection app. It is great at protecting your personal privacy.
, MO
I do not currently use Norton, but have in the past and I think it did a great job from what I could tell. I like that it is highly rated.
, PA
Excellent protection so far. You really only know how good it is if you need to use it. So far we have not had any need.
See all Norton reviews

How do I know I can trust this Norton review? authors, contributors, and editors are serious about research. We combine our own experience with the services we recommend, with reviews that come from verified users–just like you! Together, with reviews from industry experts, we find the Top 10 best products and services to make sure you can choose with confidence and ease.

Norton Norton Visit site

How Norton Identity Theft Protection Works

LifeLock is a downloadable software that works quickly and efficiently from the moment you install it. After you sign up for a plan, you will be prompted to download and install the software (this is a click or 2, like any other app you’re used to installing).

Once installed, the proprietary technology scans databases to see if your personal information is being used. Depending on the plan you choose to sign up for, LifeLock also scans the Dark Web, monitors your accounts, and checks your credit report for any inconsistencies, issues, or possible problems. You will receive notification of any suspicious behavior via the contact method you've chosen. You can choose SMS, phone, or email alerts.

Then, LifeLock starts scanning your devices. Depending on which plan you get, you can install LifeLock on up to 5 devices, including laptops, home computers, and smartphones. Whatever device you have the software installed on will be protected. LifeLock scouts for personal information that you have around that leaves you vulnerable to identity theft. You’ll receive an alert from LifeLock if it finds anything questionable.

LifeLock device scans are continuous, meaning the software scans your devices all the time. Additionally, you’ll receive auto-updates of the software, so you are always protected against new and prevalent threats.

What Does This Service Watch Out For?

LifeLock offers 3 basic identity theft services (and we’ll dive deeper into each one below):

  1. Monitoring your personal accounts

  2. Sending notifications in case of suspicious activity

  3. Helping you recover in case of a breach

In terms of monitoring your credit, LifeLock is pretty exhaustive. Depending on which plan you sign up for, it includes monitoring:

  • Your credit report via all 3 of the major credit bureaus (Experian, Equifax, and TransUnion)

  • Use of your Social Security number or other personal identifying data

  • Applications for online loans (payday, etc.)

  • Unauthorized USPS address change

  • If your information ever shows up on the Dark Web

  • If your name shows up on an arrest or sex offender registry

At the most basic level, LifeLock monitors your Social Security number for any unusual activity. LifeLock will notify you if your credit changes, if a credit check is run on your name, and if a loan or other financial obligation is made on your accounts. You’ll also receive monthly credit report checks, but only if you’re signed up for the Ultimate Plus plan. Alerts are sent out if any of these flags are set off (i.e., your information triggers any of these scans), again according to your plan.

Additionally, the Norton Security package includes:

  • Ransomware

  • Antivirus protection

  • Phishing protection

  • Antispyware

  • Protection against online scams

This is a nice bonus since it’ll help keep your online activity safe as well.

What Can Norton Lifelock Do If My Identity Is Stolen?

Of course, the most important question is what does LifeLock do in the unfortunate event that your identity is stolen. There are several steps LifeLock will take including:

  • A dedicated restoration specialist

LifeLock assigns a US-based specialist that is familiar with legal and technical procedures to your case immediately to help you take decisive action. The specialist will handle your case from beginning to end to ensure that they see it through properly.

  • 24/7 customer service

Additionally, you can reach out to a customer service rep anytime for any questions you need answered.

  • ID theft insurance

LifeLock has a Million Dollar Protection Package to cover all your expenses. This coverage varies based on the plan you get, but even the most basic coverage ensures you get up to $25,000 reimbursement for stolen funds and personal expenses. Additionally, all plans have up to $1M coverage for legal advice and other legal expenses incurred while trying to resolve your case.

  • Lost wallet replacement assistance

In the unfortunate event that you lose your wallet, LifeLock will help. It will get credit cards replaced and canceled, licenses renewed, and Social Security cards updated.

How Easy Is Norton To Use?

LifeLock is arguably one of the easiest identity theft software options to use. It’s this simple:

  1.  Sign up online

  2. Download software and install

  3. LifeLock scans your devices and accounts

  4. LifeLock sends you alerts via SMS, email, or phone

That's all you have to do. If you have ever downloaded an app to your phone or online, then this will be a cinch. LifeLock has PC, Mac, iOS, and Android compatible apps.

Norton Identity Theft Protection Customer Support

LifeLock member services are available 24/7. You can get in touch with them via a toll-free live support number.

LifeLock also has a huge information center that is chock full of useful and detailed information about identity theft, online safety, and other things you really need to know. There are blog articles that teach you about credit, finances, fraud, data breaches, and internet security. It’s got everything, so you should definitely check it out.

Norton Identity Theft Protection Pricing

LifeLock has 3 plans to choose from for individuals. One thing we didn’t appreciate was the lack of a family plan option. You can add your kids to the plan for $5.99/month/kid though, so at least there’s that.

Standard Package
Advantage Package
Ultimate Plus Package

Price per month, first year




Price per month, after first year (For Norton)




SSN and credit alerts

Bank and credit card activity alerts

Crimes in your name alerts

Annual 3 bureau credit reports

401k/investment activity alerts

Million Dollar Protection Package

- Stolen funds and personal expenses compensated up to $25k

- Legal expenses compensated up to $1M

- Stolen funds and personal expenses compensated up to $100k

- Legal expenses compensated up to $1M

- Stolen funds and personal expenses compensated up to $1M

- Legal expenses compensated up to $1M

Lost wallet protection

USPS address change verification

Dark Web monitoring

LifeLock privacy monitor

Credit monitoring

1 bureau

1 bureau

3 bureaus

Data breach notifications

Fictitious identity monitoring

Monthly credit score monitoring

1 bureau

File sharing network searches

Sex offender registry reports

Priority live member support

Bank account take over/new account alerts

Additionally, you can get LifeLock with Norton for each of the above packages. You’ll add benefits like:

  • Secure up to 5 devices including Macs, PCs, and Androids

  • Fight online threats like viruses, spyware, malware, phishing scams, etc.

  • Protect online transactions

The price to add Norton to your plan is as shown above. You’ll get the same

Norton Norton Visit site

Bottom Line

LifeLock brings a lot to the table, including a partnership with a solid brand in the security sector. The Ultimate Plus plan offers the most comprehensive coverage, and that includes things like 5-device coverage, $1M reimbursement insurance, and dark web scanning. The other plans are good if you just want the basic protection, but honestly, when it comes to identity theft, is there really any price too high to ensure your protection? LifeLock has a good reputation and offers a solid product that’s easy to use and easy to recommend.

Sarah Pritzker is an accomplished content writer for With years of experience, Sarah specializes in the dynamic field of online consumer products, leveraging meticulous research to provide insights into various options on the market. Her expertise is evident in her ability to demystify complex subjects and guide readers in choosing the best solutions tailored to their needs.

Norton customer reviews

Based on 41 reviews

Ease of use

Brand satisfaction

Value for money

Service quality

Top Reviews

Ease of use

Brand satisfaction

Value for money

Service quality

a year ago

Norton is a great theft protection app. It is great at protecting your personal privacy.

a year ago

I do not currently use Norton, but have in the past and I think it did a great job from what I could tell. I like that it is highly rated.

a year ago

Excellent protection so far. You really only know how good it is if you need to use it. So far we have not had any need.

a year ago

I really liked having Norton. Their software is thorough and easy to use. I had coverage on both of my computers and never had a problem.

a year ago

It notifies me if there is a problem. Then, they reach out to make sure it was me, if I say no they will act on it.

a year ago

I've used Norton forever and can't see myself using another service. It is pretty expensive though. They should give monthly discounts.

a year ago

Norton is affordable and has great service based on the price. They provide excellent service and protection. I like that their prices and services are all transparent and easy to understand.

a year ago

Their customer service is phenomenal and the security and peace of mind they offer is hard to beat. They are also highly recommended.

a year ago

I like that they send me notices when something doesn't look right and they always check in with me to make sure all is well.

1 years ago

Norton is a company that takes identity theft very serious. They keep a close watch on my account and are very quick to alert me if they detect someone is trying to steal their identity. They are very quick and efficient and are very knowledgeable in the field of identity theft.

1 years ago

They are great for protection and ease of use, but the initial cost is steep. Their needed add-ons are costly.

3 years ago

I use Norton I have great service. Pretty reasonable for their product. Protect all viruses.

3 years ago

They are always there working for me every day and the price is reasonable to keep my information safe when I use the internet

3 years ago

I gave it a five but not super happy with the price. I think the service is OK for the most part but I believe that the price is kind of high. There are other services that are offered and do the same thing and they are a little bit cheaper.

3 years ago

Norton is the first virus/internet service extender i ever heard of. They are an old established trusted company.

3 years ago

They are a good company and provide good services for protecting my personal information and preventing identity theft.

3 years ago

I use norton coverage, had some issues with taking resources of a device at one point. But the coverage was good.

3 years ago

Good virus protection and up to date software. Good customer service and low cost protection

3 years ago

Good security and easy to use the service and cost is very reasonable for what is provided

3 years ago

Ease of use and it does a good job. Just wish it could have been a little less expensive. I had another I was using but it wasn't as good as Norton.

41 reviews
Visit Site

Copyright © 2009 - 2023 Natural Intelligence Ltd. All Rights Reserved.

Mailing address:

4023 Kennett Pike #50055

Wilmington, DE 19807 is designed to help users make confident decisions online, this website contains information about a wide range of products and services. Certain details, including but not limited to prices and special offers, are provided to us directly from our partners and are dynamic and subject to change at any time without prior notice. Though based on meticulous research, the information we share does not constitute legal or professional advice or forecast, and should not be treated as such.

Reproduction in whole or in part is strictly prohibited.

As an Amazon Associate we earn from qualifying purchases.