My question was answered quickly and thoroughly with a positive result.

Helpful assistant

Francisco Villalta, a support member had my email changed for me in less than 2 minutes. I have been beyond behind in every aspect and that little change in pace helped a lot, Thanks!

Surfshark is the best VPN I have ever used. Every feature it has makes me feel confident in my privacy and identity being secured and protected while online. Their customer service is also amazing and shows my account is in good hands. I recently had an issue and didn't know my account was set to automatically renewed. When I saw I had been charged at a higher price, more than previous years, I contacted SurfShark about a refund. Usually they have deals and I would purchase when they had them active, but I had messed up on the timing. When I contacted their customer service, they offered me a better deal than I had seen to resolve the issue quickly. This was greatly appreciated and I will continue using their product because of it.