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By Top10.com StaffBy Top10.com Staff -
Last Updated: Nov 01, 2023
logo-SURFSHARK
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Price
Insurance coverage
Number of Devices
Price
Insurance coverage
Number of Devices

Surfshark at a Glance

7
Editorial Score

Additional Protection

Option to add a VPN, antivirus, and data breach alerts
8.5

Monitoring

N/A
6.0

Theft Insurance

N/A
6.0

Customer Support

Online help center, 24/7 live chat, and request submissions
8.5

Scalable Plans

N/A
6.0

Top Surfshark Reviews

JR
Julian Reyes
Excellent Customer Service from Kurt Lester
Kurt was courteous and knowledgeable through the process of assisting me in connecting to my account. He was able to figure out what the problem was and helped me get connected in less than 5 minutes. Excellent customer service!!
DR
Dirk De Ryck
I had a problem with my connection…
I had a problem with my connection (geo-related) and was succesfully helped by Maximus Lockwood of Surfshark.Definetly a professional. As I am travelling a lot all over the world, Surfshark never let me down in connecting to my home-country. Up to today, but fixed in less then 15 minutes with the help of Maximus during chat-session. Really recomend this App, it is worth it.
VC
Valued Customer
Helpful
Theo Patterson was very helpful. He understood the issue and quickly resolved it. He was also able to answer follow up questions.
See all Surfshark reviews

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Surfshark reviews

Excellent • Reviews 23,670
on
Excellent
74%
Great
10%
Average
4%
Poor
3%
Bad
9%
Sort by
JR
Julian Reyes
5 hours ago
Excellent Customer Service from Kurt Lester
Kurt was courteous and knowledgeable through the process of assisting me in connecting to my account. He was able to figure out what the problem was and helped me get connected in less than 5 minutes. Excellent customer service!!
DR
Dirk De Ryck
5 hours ago
I had a problem with my connection…
I had a problem with my connection (geo-related) and was succesfully helped by Maximus Lockwood of Surfshark.Definetly a professional. As I am travelling a lot all over the world, Surfshark never let me down in connecting to my home-country. Up to today, but fixed in less then 15 minutes with the help of Maximus during chat-session. Really recomend this App, it is worth it.
VC
Valued Customer
6 hours ago
Helpful
Theo Patterson was very helpful. He understood the issue and quickly resolved it. He was also able to answer follow up questions.
EM
Eugen M.
7 hours ago
Joshua James helped me solve the issue.
Joshua James helped me solve the issue.

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