We earn a commission from brands listed on this site. This influences the order and manner in which these listings are presented.
Advertising Disclosure

LifeLock Identity Theft Protection Review 2024

Take Back Control Of Your Online Security
By Sarah PritzkerBy Sarah Pritzker -
Last Updated: Sep 26, 2023
logo-LIFELOCK
Visit Site
Price
From $9.99/month
Insurance coverage
$1 million
Number of Devices
Up to 5

Our Verdict

Is LifeLock Worth It?

LifeLock combines online security with identity theft protection, making it one of the best all-around security software options out there. Though a bit pricy in the long run, LifeLock is great for those who want to spend less time monitoring privacy through a variety of comprehensive security features like Social Security monitoring and alerts.


Price
From $9.99/month
Insurance coverage
$1 million
Number of Devices
Up to 5

LifeLock at a Glance

10.0
Editorial Score

Additional Protection

Includes ransomware, antivirus protection, phishing protection antispyware, and protection against online scams
10.0

Monitoring

3-bureau credit monitoring, SSN/ID data, loan applications, USPS address changes, dark web, arrest or sex offender registry
10.0

Theft Insurance

Up to $3 million coverage, with up to $1m each for lawyers and experts, reimbursement for stolen funds, and expense reimbursement
10.0

Customer Support

24/7 support in English only, live chat or call, 24/7, 7 days a week with little or no wait time, and remote assistance
10.0

Scalable Plans

3 plans available, no family plan - can add kids to your plan for $5.99/month/kid
10.0

LifeLock Pros & Cons

PROS

3-bureau credit monitoring
Up to $1 million reimbursement
4.5 stars from 9,000+ reviews

CONS

Have to pay more for Norton services
No family plan

Top LifeLock Reviews

Be
Bertha
I like the fact that when I do…
I like the fact that when I do something with my account you informed me of the situation. I really do appreciate your honesty and concern. Thank you
JM
Jim Melka
LifeLock! The PROFESSIONALS. Why fool around with others?
LifeLock! Always protected, never any problems. Information about "situations" that I need to know sent AND protected from instantly. Great service and peace of mind.
MZ
Mitchell Zehr
fast
the fact that yhey let me know immediatlly which i like very much
See all LifeLock reviews

How do I know I can trust this LifeLock review?

Top10.com authors, contributors, and editors are serious about research. We combine our own experience with the services we recommend, with reviews that come from verified users–just like you! Together, with reviews from industry experts, we find the Top 10 best products and services to make sure you can choose with confidence and ease.

LifeLock LifeLock Visit site

Overview

LifeLock boasts a rating of 4.5 out of 5 stars from 110 reviews, indicating that a majority of customers are highly satisfied with their services. The platform excels in ease of use, brand satisfaction, and service quality, all rated at 4.5. 

However, while still commendable, its value for money is slightly lower with a rating of 4, suggesting that while customers appreciate the service, there might be some concerns regarding its cost-effectiveness.

LifeLock at a Glance

  • Keeps your identity safe from lurking threats
  • Great for those who use online services such as online banking or shopping, or uses social media regularly
  • Provide intensive security across platforms via a fast and easy to install software

How to Use LifeLock

LifeLock is a downloadable software that works quickly and efficiently from the moment you install it. After you sign up for a plan, you will be prompted to download and install the software (this is a click or 2, like any other app you’re used to installing).

Once installed, the proprietary technology scans databases to see if your personal information is being used. Depending on the plan you choose to sign up for, LifeLock also scans the Dark Web, monitors your accounts, and checks your credit report for any inconsistencies, issues, or possible problems. You will receive notification of any suspicious behavior via the contact method you've chosen. You can choose SMS, phone, or email alerts.

Then, LifeLock starts scanning your devices. Depending on which plan you get, you can install LifeLock on up to 5 devices, including laptops, home computers, and smartphones. Whatever device you have the software installed on will be protected. LifeLock scouts for personal information that you have around that leaves you vulnerable to identity theft. You’ll receive an alert from LifeLock if it finds anything questionable.

LifeLock device scans are continuous, meaning the software scans your devices all the time. Additionally, you’ll receive auto-updates of the software, so you are always protected against new and prevalent threats.

How to Use LifeLock

LifeLock Features

LifeLock offers 3 basic identity theft services (and we’ll dive deeper into each one below):

  1. Monitoring your personal accounts
  2. Sending notifications in case of suspicious activity
  3. Helping you recover in case of a breach

In terms of monitoring your credit, LifeLock is pretty exhaustive. Depending on which plan you sign up for, it includes monitoring:

  • Your credit report via all 3 of the major credit bureaus (Experian, Equifax, and TransUnion)
  • Use of your Social Security number or other personal identifying data
  • Applications for online loans (payday, etc.)
  • Unauthorized USPS address change
  • If your information ever shows up on the Dark Web
  • If your name shows up on an arrest or sex offender registry

At the most basic level, LifeLock monitors your Social Security number for any unusual activity. LifeLock will notify you if your credit changes, if a credit check is run on your name, and if a loan or other financial obligation is made on your accounts. You’ll also receive monthly credit report checks, but only if you’re signed up for the Ultimate Plus plan. Alerts are sent out if any of these flags are set off (i.e., your information triggers any of these scans), again according to your plan.

LifeLock Features

LifeLock’s Norton Security Package

The Norton Security package includes:

  • Ransomware
  • Antivirus protection
  • Phishing protection
  • Antispyware
  • Protection against online scams

This is a nice bonus since it’ll help keep your online activity safe as well.

LifeLock Recovery Services

Of course, the most important question is what does LifeLock do in the unfortunate event that your identity is stolen. There are several steps LifeLock will take including:

 A dedicated restoration specialist

LifeLock assigns a US-based specialist that is familiar with legal and technical procedures to your case immediately to help you take decisive action. The specialist will handle your case from beginning to end to ensure that they see it through properly.

ID theft insurance

LifeLock has a Million Dollar Protection Package to cover all your expenses. This coverage varies based on the plan you get, but even the most basic coverage ensures you get up to $25,000 reimbursement for stolen funds and personal expenses. Additionally, all plans have up to $1M coverage for legal advice and other legal expenses incurred while trying to resolve your case.

Lost wallet replacement assistance

In the unfortunate event that you lose your wallet, LifeLock will help. It will get credit cards replaced and canceled, licenses renewed, and Social Security cards updated.

LifeLock Customer Support

LifeLock member services are available 24/7. You can get in touch with them via a toll-free live support number.

LifeLock also has a huge information center that is chock full of useful and detailed information about identity theft, online safety, and other things you really need to know. There are blog articles that teach you about credit, finances, fraud, data breaches, and internet security. It’s got everything, so you should definitely check it out.

How Much Does LifeLock Cost?

LifeLock has 3 plans to choose from for individuals. One thing we didn’t appreciate was the lack of a family plan option. You can add your kids to the plan for $5.99/month/kid though, so at least there’s that.



Standard Package
Advantage Package
Ultimate Plus Package

Price per month, first year

$8.99

$17.99

$26.99

Price per month, after first year (For Norton)

$11.99

$22.99

$34.99

How LifeLock Compares to Other Identity Theft Check Providers

Don’t know where to start when comparing Identity Theft Check Providers? Top10’s brand comparisons can help you make the best choice for your personal data security needs.  


LifeLock
Identity Guard
Aura

Starting price

$9.99

Per month

$7.20/monthly or $79.99/year

Per month

$9/monthly or $84/year

Free trial

60-day money-back guarantee

No

60-day money-back guarantee

3-bureau credit monitoring

Yes

Yes

Yes

Insurance coverage

$1 million

$1 million

$1 million

LifeLock vs. Identity Guard

LifeLock and Identity Guard are both industry standards when it comes to identity protection online and beyond. They come in at similar price points for monthly payments and insurance coverage. The difference comes down to the features provided by each brand. 

Unlike Identity Guard, LifeLock is much easier to reach with issues through their 24/7 support channels through chat or call with no wait time. Even more so, Norton Security is guaranteed with every package you get on LifeLock. Identity Guard, on the other hand, usesIBM Watson® AI for deep data and identity monitoring. 

LifeLock vs. Aura

Both Lifelock and Aura make waves in the identity guard sector, each with their own outstanding features. LifeLock and Aura mostly differ in regards to their prices, as starting prices are less expensive with LifeLock than Aura’s. But. Aura’s prices do not increase in the long term; the price you sign up for with Aura is the one you stay with until you decide to cancel. 

LifeLock is one of the oldest brands on the market, with Norton Security integrated into the data scanning. With LifeLock, not all features may be available across all packages, prompting users to purchase the more expensive option for great protection. Aura, on the other hand, offers a full suite of ID theft.  

LifeLock LifeLock Visit site

Bottom Line

LifeLock brings a lot to the table, including a partnership with a solid brand in the security sector. The Ultimate Plus plan offers the most comprehensive coverage, and that includes things like 5-device coverage, $1M reimbursement insurance, and dark web scanning. 

The other plans are good if you just want the basic protection, but honestly, when it comes to identity theft, is there really any price too high to ensure your protection? LifeLock has a good reputation and offers a solid product that’s easy to use and easy to recommend.

Frequently Asked Questions
How easy is LifeLock to use?+-

LifeLock is arguably one of the easiest identity theft software options to use. It’s this simple: 1. Sign up online. 2. Download software and install. 3. LifeLock scans your devices and accounts. 4. LifeLock sends you alerts via SMS, email, or phone. That's all you have to do. If you have ever downloaded an app to your phone or online, then this will be a cinch. LifeLock has PC, Mac, iOS, and Android compatible apps.

Can LifeLock be trusted?+-

LifeLock is a trustworthy and well-established brand in the market of Id Theft protection. They employ advanced encryption technology to protect your information and privacy online. Even more so, every consumer has access to LifeLock’s privacy statement where their transparency on data collection is laid out for your awareness.

Who owns LifeLock?+-

LifeLock is owned by computer security company Symantec, an enterprise division of Broadcom Inc.

Which LifeLock plan is best?+-

There are different LifeLock plans out there that may be suitable to different people, for different reasons. For example, if you are looking to stick to a budget it may be worthwhile to stick to the standard package for $8.99/month. Though pricier, the Ultimate Plus Package provides more extensive coverage, marking all the boxes when it comes to deep web monitoring, credit bureau checks, identity monitoring and more.

Sarah Pritzker is an accomplished content writer for top10.com. With years of experience, Sarah specializes in the dynamic field of online consumer products, leveraging meticulous research to provide insights into various options on the market. Her expertise is evident in her ability to demystify complex subjects and guide readers in choosing the best solutions tailored to their needs.

LifeLock reviews

Excellent • Reviews 4,145
on
Excellent
75%
Great
8%
Average
5%
Poor
3%
Bad
9%
Sort by
Be
Bertha
2 hours ago
I like the fact that when I do…
I like the fact that when I do something with my account you informed me of the situation. I really do appreciate your honesty and concern. Thank you
JM
Jim Melka
2 hours ago
LifeLock! The PROFESSIONALS. Why fool around with others?
LifeLock! Always protected, never any problems. Information about "situations" that I need to know sent AND protected from instantly. Great service and peace of mind.
MZ
Mitchell Zehr
3 hours ago
fast
the fact that yhey let me know immediatlly which i like very much
JO
Jeannie O'Toole
3 hours ago
Always keeping me inform on all…
Always keeping me inform on all activity on my account

Copyright © 2009 - 2024 Natural Intelligence Ltd. All Rights Reserved.

Mailing address:

4023 Kennett Pike #50055

Wilmington, DE 19807

Top10.com is designed to help users make confident decisions online, this website contains information about a wide range of products and services. Certain details, including but not limited to prices and special offers, are provided to us directly from our partners and are dynamic and subject to change at any time without prior notice. Though based on meticulous research, the information we share does not constitute legal or professional advice or forecast, and should not be treated as such.

Reproduction in whole or in part is strictly prohibited.

As an Amazon Associate we earn from qualifying purchases.