In a Nutshell
pros
- $100 off or one free month introductory offer for all plans
- Dedicated claims support team for each claim
- Customizable plans or out of the box solutions
cons
- Not enough pricing info published on site
- No live chat support option
Harmony Home Warranty at a Glance
Annual Premium: Varies based on customized plan
Plan Types: Basic plan and Total plan
States: 50
HVAC: Only on Total plan
Contractors: In-network, wide network of pre-screened technicians
Home Inspection Required: No
Claims Service Fee: $75 flat rate
24/7 Claims Department: Yes
Workmanship Guarantee: 90 days on parts, 30 days on labor
Coverage
Harmony Home Warranty has comprehensive appliance and systems coverage. You can choose from 2 plans (described below) that cover either the basics or more inclusive, as well as optional extras. There are some limitations, but Harmony Home Warranty is pretty liberal with its coverage amounts. Limits vary depending on which appliance or system is being repaired, but the general cap ranges between $200 and $1500. This is a generous stipend for appliance repairs.
Coverage begins 30 days after the policy is signed and paid for. That is unless you have proof of previous coverage policies that expired recently. If that's the case, you can get immediate coverage. Harmony Home Warranty covers appliances and systems regardless of age as long as they are in proper working condition before the policy begins. HHW does not cover pre-existing conditions. If a system or an appliance cannot be repaired, Harmony Home Warranty will replace it with a new one.
What Appliances and Systems Does Harmony Home Warranty Cover?
Harmony Home Warranty also offers optional care coverage for items, including:
- Pools and spas
- Additional spas
- Limited roof leak
- Central vacuum
- Well pumps
- Septic systems
- Septic pumping
- Second refrigerator
- Third refrigerator
- Stand-alone freezer
- Water softener
- Refrigerator icemaker
- Freestanding ice maker
- Additional AC system
- Additional water systems
- Additional garage systems
Pricing and Onboarding Deals
One of the only downsides to Harmony Home Warranty we could find was the lack of transparency when it comes to pricing information. We weren't able to locate any information about how much each of the service plans cost. This may be because you can customize your plan, or because different states will have varying pricing plans. It would be nice to have a general idea, so consumers can do comparison shopping if they wanted to.
Meanwhile, Harmony Home Warranty does offer a free month when you first sign up for a policy. That means you’ll get $100 off whichever plan you decide to take.
Contractors and Service
You cannot use your own contractors in the event that an appliance needs repairing. Instead, you’ll be assigned an in-network contractor by the service reps that handle your claim. Harmony Home Warranty is unique in the industry in that it assigns two or even three customer support team members to handle your claim exclusively from start to finish. Your team is available to answer questions, move the process along, and get you the help you need faster and more efficiently.
Harmony Home Warranty has a tremendous network of contractors. That’s good news for homeowners because it means that you won’t have to wait a long time to get a contractor over to your house. With a wide network of technicians, someone is close by at all times. Harmony Home Warranty reserves the right to take up to 2 days to send out a technician, but it’s usually faster. Either way, 48 hours is a fast turnaround for this industry.
What’s more, all technicians that work with Harmony Home Warranty are pre-screened and qualified to do a great job. This is a big relief for homeowners who are nervous about letting an outside contractor into their homes. Harmony Home Warranty ensures the quality and professionalism of each of its technicians.
Making a claim is easy with Harmony Home Warranty. All you have to do is contact the 24/7 claims department, and you can submit claims (either over the phone or online) whenever the need arises. You'll pay a flat rate service fee of $75 whenever you call a technician regardless of how much the actual repair or parts costs. $75 isn't the lowest service fee you can find, but it is definitely lower than many home warranty providers out there. Plus, paying a flat rate of $75 for any repair can save you thousands of dollars on pricey parts or servicing.
Another benefit of using Harmony Home Warranty is the ease of acceptance. Unlike many other home warranty providers, Harmony Home Warranty doesn't require maintenance records as proof of repair. The service also doesn't require you to have your home inspected before you can be approved for a policy. This is a big help for homeowners that can't or don't want to deal with a home inspection.
How Does Harmony Home Warranty Compare?
30 days for labor
90 days for parts
30 days for service
90 days for parts
N/A
Bottom Line
Harmony Home Warranty is a relatively new company,even though it's been around for more than ten years. The company does its best to provide fast, quality, and friendly home warranty services to homeowners across the country. With a wide network of qualified technicians, Harmony Home Warranty takes the worry and expense out of expensive home appliances and systems repairs. Choose from two coverage plans and any add-ons that you need. Buyers, sellers, and existing homeowners will benefit from this type of coverage.
About Harmony Home Warranty
Based out of Las Vegas, Nevada, Harmony Home Warranty has been in business for more than ten years. Its priority is ensuring that your appliances are kept safe and under warranty all the time, so that you don’t end up paying hefty repair fees or replacement costs. Harmony Home Warranty has an A- rating from the Better Business Bureau. This is a huge trust symbol that says a lot about the integrity and reliability of Harmony Home Warranty.
