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Advanced Home Warranty Review

Laura Schier

In a Nutshell

Advanced Home Warranty is a sister company of Choice Home Warranty. It offers 2 service plans for your home's major appliances and systems, and optional features are available for an additional fee. Although its cover limits aren’t as high as some providers, Advanced charges a competitive monthly premium. In addition, new customers can earn a free month of coverage when they sign up. However, Advanced doesn’t offer 24/7 online support.

pros

  • Affordable premiums
  • All plans include appliance and systems coverage
  • New customers get a free month of coverage

cons

  • Low coverage limits
  • No 24/7 online support

Advanced Home Warranty Advanced Home Warranty Visit Site

Advanced Home Warranty Plans

Advanced Home Warranty’s Basic Plan covers most major systems and appliances in your home. Pricing for the Basic Plan starts at $46.66 per month. In addition, the provider also offers a Total Plan. This adds coverage for your refrigerator, washer, dryer, and air conditioning system, starting at $55 per month. 

  • Basic Plan: best for affordable coverage
  • Total Plan: best for major appliance and systems coverage
Covered Items
Basic Plan
Total Plan

Built-in microwave

Dishwasher

Range

Oven

Cooktop

Ceiling and exhaust fans

Ductwork

Heating system

Electric system

Plumbing system

Water heater (gas or electric)

Garage door opener

Refrigerator


Washer


Dryer


Air Conditioner


Optional Add-Ons

For an additional fee, Advanced Home Warranty provides cover for the following:

  • Pool and/or spa equipment
  • Septic tank pumping
  • Septic system
  • Well pump
  • Sump pump
  • Central vacuum
  • Roof leaks
  • Standalone freezer
  • Second refrigerator

Fees vary depending on the item covered, ranging from $30–$160 per year per item. To get a full pricing breakdown, you can contact a customer service representative or submit a request for a free quote on Advanced’s website. 

Advanced home warranty homepage screenshot

Plan Exclusions

Your home warranty covers the cost of repair and replacement parts for any covered items that fail due to everyday wear and tear. Except for exterior pools/spas, well pumps, septic systems, and air conditioning units, coverage only extends to systems and components located in your home or unit. If your residence is over 5,000 square feet, extra fees may apply. Commercial properties or business premises don’t qualify for warranty coverage. And, unlike some of its competitors, Advanced Home Warranty doesn’t cover pre-existing conditions. 

It’s also worth noting that service limitations apply to each covered appliance and system. The repair or replacement of excluded parts and mechanisms may incur additional fees. To find out which features are included with your plan, you can check the Terms page on Advanced’s website or take a look at your service agreement. 

Advanced Home Warranty Plan Pricing

Compared to the industry average, Advanced Home Warranty offers competitive plan pricing. With a 15% discount, its plans range from $39.66–$46.67 per month or $476–$560 per year. If you pay full price, its Basic Plan costs $46.67 per month or $560 per year, while the Total Plan costs $55 per month or $660 per year. In addition, Advanced charges a service fee of $85 for all service requests. If your repair costs less than $60, you’ll only be responsible for paying the repair cost.

Expense Type
Cost

Basic Plan

Usually $46.67/month or $560/year

Total Plan

Usually $55/month or $660/year

Service Fee

$85 (or cost of repair, if less than $60)

How to file a claim with Advanced Home Warranty

To submit a service request, you’ll need to call Advanced’s customer service team at 1-888-531-5403. You can submit a claim 24/7, 365 days a year. Upon receiving your request, Advanced will contact a service provider within 2–4 days to schedule an appointment for any necessary repairs. An authorized Service Provider must conduct all repairs in order for you to qualify for coverage. If an appliance or system can’t be repaired, Advanced will replace it with a similar item of comparable value. 

Advanced Home Warranty limits the amount it will pay per covered item under your plan. In general, it provides $500 of coverage per appliance, electric system, plumbing system, and ductwork, and $1,500 for your heating system. Optional features are subject to specific limits, so it’s essential to check your service agreement to see how much Advanced is willing to pay to repair or replace your damaged appliance or system. 

Unlike some companies, Advanced doesn’t offer a plan or extra option to help you pay for the removal of old appliances or hauling charges. However, if any service work fails, Advanced will cover any return service fees up to 90 days for parts or 30 days for labor.

Is Advanced Home Warranty Legit?

Advanced Home Warranty is a sister company of Choice Home Warranty. If Advanced can not offer you a competitive quote, it will direct you to apply for coverage with Choice Home Warranty. At this time, Advanced isn’t accredited with the Better Business Bureau. In addition, there are no verified customer reviews on Trustpilot or any other third-party websites. 

What’s Unique About Advanced Home Warranty?

For new customers, Advanced offers a free month of service when you purchase either of its plans. In addition, if you call to get a quote, you may be eligible for an additional 15% off of your monthly or annual premium. 

Help and Support

Customer support is available over the phone 24/7 if you need to file a claim. During regular business hours, you can call to get a quote and request an application for service. Advanced doesn’t disclose phone support hours on its website. Once you’ve submitted a request for a quote, a representative will call you within minutes to take information about your home and present you with a qualifying offer.

Advanced Home Warranty doesn’t offer chat or email support. It also doesn’t have any FAQs or blog pages on its website. 

What about the Advanced Home Warranty app?

At the moment, Advanced doesn’t have a mobile app.

How to Get Started with Advanced Home Warranty

You can sign up for a plan with Advanced either over the phone or online. To get a quote, simply visit its website and enter your contact information. Within minutes (during regular business hours), you’ll receive a call from a customer service rep who can help you apply for service. 

If you decide to cancel your contract, Advanced offers a full refund within 30 days of submitting your application. However, it does charge a $50 administrative fee for processing your cancellation. After 30 days, you’ll receive a prorated refund based on the amount of service you used during your contract period. All cancellation requests must be made in writing. 

How Advanced Home Warranty Compares to Other Home Warranty Services

Details
Choice Home Warranty 
American Home Shield
United Home Warranty

Average annual premium

$476–$660

$420–$780

$350–$600

Contractors

15,000 in-network

17,000 in-network

8,000 in-network

Service call fee

$60–$85

$75–$125

$65-$85

Service requests

24/7 online and phone

24/7 online and phone

24/7 online

Advanced Home Warranty vs. Choice Home Warranty

Given that Choice Home Warranty owns Advanced Home Warranty, the two companies feature similar pricing and products. That said, Choice features both online and phone service, while Advanced only offers 24/7 phone support. If you value a larger confirmed network of contractors and greater flexibility when filing a claim, Choice is the right option for you. 

Advanced Home Warranty vs. American Home Shield

Compared to American Home Shield, Advanced could save you money on your monthly or annual premium. In addition, its flat $85 service is more affordable than American’s fee of $75-$125. If you want to save money on service visits and premiums, Advanced is the better option. However, if you prefer having flexibility when scheduling a claim or access to a larger confirmed network of contractors, American is the better choice. 

Advanced Home Warranty vs. United Home Warranty

When compared to United Home Warranty, Advanced cannot match its lower monthly and annual premiums. In addition, United charges a cheaper service fee of $65-$85 per visit. If you want to save money on premiums and fees, United is the better option. On the other hand, if you like being able to call 24/7 to file and check the status of a claim, Advanced is the company for you. 

Advanced Home Warranty Advanced Home Warranty Visit Site

Bottom Line

Advanced Home Warranty, formed in 2014, is a sister company to Choice Home Warranty. It charges fair premiums compared to competitors in the industry. However, its coverage limit per item is lower than most other companies. Its plans offer fairly comprehensive cover for appliances and systems, but it lacks 24/7 online support. 

Frequently Asked Questions
How does Advanced Home Warranty work?
-
+
When you purchase a plan from Advanced Home Warranty, you pay a monthly premium to cover repairs and replacement of your major home appliances and systems. If a covered item malfunctions due to normal wear and tear, Advanced will cover the cost of repairing or replacing it with an item of equal value.
How long does a warranty from Advanced Home Warranty last?
-
+
Your coverage from Advanced Home Warranty lasts for 1 year, starting 30 days from the date you pay all applicable contract fees. At the end of the contract, your plan will automatically renew unless you notify Advanced Home Warranty in writing 30 days before the expiration date.
When does Advanced Home Warranty coverage begin?
-
+
Warranty begins 30 days after acceptance of your application and receipt of your contract fees. If you submit proof of prior coverage with no lapse in service from a different carrier, your coverage period may begin before 30 days.
Laura Schier is a content writer with years of experience writing across a wide range of industries including real estate, fashion, finance, and marketing who writes for top10.com. She enjoys creating engaging and compelling content that increases brand awareness and drives growth.

Advanced Home Warranty customer reviews

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Top Reviews

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1 years ago

I am satisfied with Advanced home Warranty , they have good customer service and always help me with all questions I have about potential repairs.

2 years ago

Their services are very professional, and they are reliable. They have reasonable prices, and plans to work for you and your family. They save you a lot of money on home repairs.

1 years ago

if you need them they come. There is always a charge for something not covered. Ease of use is good...just call them. Value is there but between what I spend upfront and during repair, I think I could have gambled by not purchasing warranty

1 years ago

They covered everything and did what they needed to do. We are pleased with the results. We are going to continue to use them in the future.

1 years ago

They are a great company with fast response time. They had someone over by the next day. That's my main reason for choosing them.

1 years ago

I only had them for a year, I used them several times right after moving into my house. They were good company to use.

2 years ago

The company is easy to use. Service is great. Everything went really smooth from beginning to end. No issues. Staff seemed to really care about providing best service for the customer.

2 years ago

Because it covers everything from home repair to grass care, and just in case something breaks down

2 years ago

I only used them once for two different services. The customer service representative was able to answer all my questions and set up the work order. The repairman set up our appointment quickly and was able to solve my problem. The second work order took a little longer and will be coming out next week.

1 years ago

Give good customer service, and quick response when service is needed for repairs. Rates are reasonable and easy to pay

1 years ago

I like the company because they worked on getting my items in my house fixed in a timely manner.

1 years ago

Have never had any real issues with the company, when needed my refreshing fixed they came out no problem only thing was waiting close to 6 weeks for the part to come in.

1 years ago

When you call to ask a question about coverage the first thing they say to you is all that they will not cover. Then when you find out they will cover what you called about and they send a company to repair that company then tells you how you will have to pay them extra to do the repair.

2 years ago

I had a problem when the air conditioner broke they fixed it but it took a few days. When I did call they did answer quickly

2 years ago

Provide good service at a fair price and are reliable when I need to use and contact them.

1 years ago

I've not had to use their services as yet because I've not had any issues to warrant their services. Bill is alright to pay, and I'm happy that my house has kept sturdy.

1 years ago

Needed to switch my home insurance and added warranty. It was difficult but I needed to do it to save money.

1 years ago

I wish they had been more up front about what was covered and how to utilize that coverage most effectively.

1 years ago

They have come to fix a few repairs in the past. Their rate is alright for a warranty.

2 years ago

The warranty doesn't cover everything, not as comprehensive as I would have preferred. It was purchased with home.

30 reviews