In a Nutshell
pros
- Largest collection of quality templates anywhere on the internet
- Live-chat representatives who go the extra mile
- Customers report that making a site takes just a few hours
cons
- Some customers report difficulty installing the templates
- Not ideal for people with tech-phobia
Template Monster at a Glance
Features & Integrations
Security
Ease of Use
Pricing & Packages
Customer Support
Features
TemplateMonster boasts the largest collection of quality website templates available anywhere on the internet, and it keeps that selection up to date. Besides offering customization services, it has a full menu of user-friendly solutions for "do-it-yourselfers". Though cost-effective, these templates look much like expensive custom-created site designs. Its library currently contains more than 26,000 template designs, and on average, between 450 and 500 new designs are added each month.
Besides affordability and excellent results even for novice DIY site builders, TemplateMonster offers point-of-purchase programs and a number of incentives and freebies. Shopping cart integration and financial information protection are part of the package.
As for technology bases and software environments, the company offers highly advanced products. It also employs a professional staff, ensuring customers receive excellent technical support whenever it's needed.
Probably the nicest thing about TemplateMonster is that it is quick and easy to use. All you have to do is purchase the template package that suits your needs, customize it to your liking, and then take a few minutes to upload it. Most customers report having their sites up and running within a matter of hours from start to finish.
Finally, TemplateMonster offers affiliate programs with attractive profit margins. Affiliates report receiving outstanding support. In addition, forums encourage feedback from affiliates, which in turn helps the company to make their products better.
Value
Before you get started with TemplateMonster, you get the opportunity to download some free web templates and give the service a try prior to shelling out any type of payment. When choosing, you can filter your template preferences according to type, color, keyword, products, category, or author, and within each of those categories, you can select a template that appeals to your sense of taste as well as to your budget.
Each template comes with a demo version so you can try it out, plus it comes with a full set of details so you can be certain you are getting exactly what you want.
Once you choose a template, you have the option of paying for the template only (starting at around $30), or paying for the template plus installation (starting at about $116). Template Monster also offers complete ecommerce sites fully configured and ready for launch for $679. You can also hire independent web developers and designers to create full websites starting at $49 per hour. Prices do vary depending on which type of template or service you need. Think of TemplateMonster as a gigantic online shopping mall that carries everything from turnkey CMS Facebook templates to corporate designs - this company offers everything from value-priced logos to superbly glamorous websites that can transform your business from its head to its feet.
Safety
While no internet transaction should be considered 100% secure, TemplateMonster does a great job of doing all it can to keep your information safe from hackers. Your security and privacy are protected by industry standard SSL encryption in those areas the site identifies as requiring special protection.
Even though the company may disclose pertinent personal information to third parties working to provide any products and services you have requested, this is the only reason any information about you will be shared, unless you have consented to have that information provided to others for a specific purpose. Like most companies, TemplateMonster has a set of terms and agreements you will need to consent to in order to use the templates it offers. This is a standard set of terms of service which you have the option of refusing.
Overall, TemplateMonster does all it can to keep your personal information safe from unauthorized access, using network firewalls, access control procedures, and physical security measures. Finally, the company retains your personal information only long enough to fulfill your order requirements or as the law requires. This definitely meets industry standard, and it is much better protection than you'll get from some low-end website design firms.
Customer Support & Overall Service
In a word, the people at TemplateMonster are friendly! You'll never have to hunt down a customer support representative; the entire time you're on the site, you have instant access to live chat if needed. Online support is also available in the form of an easy to use ticket system designed for anyone lacking the time to chat live with a customer service rep. If you simply want to track the status of an order, you can do so instantly by entering your transaction id to see what's happening with it.
All in all, TemplateMonster is a great choice for all sorts of templates; from beginning to end, the experience is positively enjoyable.
