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Digital River Review

Dave Platt

In a Nutshell

Offering commerce, emarketing, and payment solutions that are among the best, Digital River is renowned for building, growing, and managing businesses around the world. With up to date offerings, including commerce solutions designed expressly for Windows 8, cloud-based subscription billing, and a whole lot more, Digital River offers solutions for everyone - from game publishers to branded manufacturers, to digital and media product companies.

pros

  • Offers three distinct marketing solutions for users’ needs
  • Boasts customers such as Microsoft, Logitech, and Capcom
  • Cost is performance based, so it’s always affordable

cons

  • Payment plans are available upon request
  • Users have complained about the customer service
  • Some aspects of the technology could use updating

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Features

Commerce Solutions - Digital River offers commerce solutions for everyone - from small businesses, to global corporations. Whether your business is funky and independent, or if it's old-school and globalized, you'll find a solution that works for you. Smart and proven, completely scalable, and always up to the minute, solutions are available in fully managed, self-managed, and independent formats.

E-Marketing Solutions - There are three distinct marketing solutions available at Digital River. 

  1. Market Force is is a full-service marketing agency that completely frees companies from the need to manage marketing in-house
  2. The company provides localization services for over 200 countries.
  3. The company is partnered with a broad array of respected service providers from Adobe to DHL. 

No matter what your industry, one of these e-marketing solutions is likely to be right for you.

Payment Solutions - Digital River offers a wealth of payment solutions that successfully combine proven payment programs with world class tools and e-marketing programs. Maximizing revenue growth, reducing cart abandonment, and offering access to new markets, as well as protecting transactions from fraud are all part of the big picture.

Value

With customers like Microsoft, Logitech, Capcom, and many other global leaders, you know Digital River offers great value that can't be measured only in dollars. With Mycommerce, creating an account and uploading a shopping cart is fast and simple - individuals can begin selling products online in a mere matter of minutes in some cases.

To get a complete cost comparison and determine whether Digital River has a price point that will work for you, contact them - they work with businesses large and small to create ecommerce success.

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Safety Options

Your personal information and that of your customers is safe with Digital River. Constantly upgrading, and offering the very best in encryption, redundancy, and security, this company has been entrusted with more than $8 billion in client revenue per annum - you can bet there will be no shady deals happening in some hacker's basement when you make the decision to entrust your own reputation or that of your business to this company.

You'll be asked to consent at various stages as you place your order, and your information will be verified; this isn't to harass you - far from it - and you can rest assured that your details will not be shared with third parties. You may receive targeted marketing messages designed to help you enjoy a premium shopping experience, and you may choose to send similar messages to your own clientele. This is just one example that shows how Digital River stands out from the crowd in every way.

Customer Support & Overall Service

Digital River genuinely cares for its customers - that is evident in the sheer amount of information available on its main website. You'll find a number of options for contacting customer service, including addresses and telephone numbers for its offices (located all around the world, from Minnesota to Ireland,) to simple web forms you can fill out for quick answers to specific questions.

Frequently Asked Questions
Is Digital River legitimate?
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Yes, Digital River is a recognized and respected ecommerce provider whose clients include heavyweight companies such as Microsoft and Capcom. It offers a solid retinue of features and business-friendly tools, as well as an accessible and responsive customer service team.
How much does Digital River cost?
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Digital River's pricing is performance-based, meaning that the amount you'll pay depends on how much your business earns. Typically, prices can range from 0% + $.99 to 2.9% + $1, though interested parties should consult a representative to get an idea of how much their rates would be.
What is Digital River Software?
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Digital River's software focuses on ecommerce solutions for businesses operating online. Companies such as Microsoft and Capcom are clients of Digital River, though its ecommerce, marketing, and payment services are used by businesses of all sizes.
David Platt writes for top10.com. He developed an extensive working knowledge of background check and data management services in his time providing support for military access credentials with respected biometric security service provider SureID. He has further developed his internet security skills in completing a Bachelors of Science degree at Portland State University.

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20 Oct 2021

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