We earn a commission from brands listed on this site. This influences the order and manner in which these listings are presented.
Advertising Disclosure

BigCommerce Review

Dave Platt

In a Nutshell

BigCommerce is the only Ecommerce platform with PayPal One Touch, plus all users get access to hundreds of customizable apps and integrations. It currently offers a 15-day free trial, with no credit card required.


  • Built-in mobile store support
  • 24/7 live phone support


  • Limited free template options
  • Maximum annual sales limits

BigCommerce at a Glance

Editorial Score

Features & Integrations

PayPal One Touch built-in, multiple features like abandoned Cart Saver, bulk Ordering, CRM, content manager


99.99% average uptime, server-specific firewalls, file integrity scanners and intrusion detection software

Ease of Use

Easy-to-use site drag and drop building system, intuitive interface, 94 templates available

Pricing & Packages

15-day free trial, with no credit card required, 4 pricing plans from basic to enterprise

Customer Support

24/7 support team that can be reached by phone, email and live saveable chat

BigCommerce BigCommerce Visit Site


When it comes to the actual site design of your Ecommerce storefront, BigCommerce has its own strengths and weaknesses. First off, there’s no denying that BigCommerce has an incredibly easy-to-use site building system in place.

With an intuitive interface and an appreciation for simplicity, this company fully understands that most of its clients are Ecommerce retailers - not masters of HTML and CSS coding.

Still, it’s important to recognize where this service struggles. While there are  plenty of professional templates to choose from, some of those templates are not fully responsive—meaning they may not display properly on mobile devices with smaller screens.

Don’t let that scare you, though. BigCommerce does support HTML and CSS coding. The design editor gives you full control over the visual customization of your site. You won’t be able to customize the functionality though, as BigCommerce doesn’t allow for the editing of PHP or the code used for actual shopping cart functionality. You can layer in functions, it just takes a little knowledge or you’ll need to hire a developer.

Payment Processing

When you’re managing an Ecommerce store, it’s safe to assume that your customers are all going to have different ways of paying you. Choosing the right site builder for your business is all about determining what kind of payment options you need.

BigCommerce may have been designed with small businesses in mind, but that doesn’t mean it doesn’t  give you enterprise-level support. With access to PayPal, Stripe, and Authorize.net, it’s no surprise that BigCommerce is considered to have one of the most well-rounded payment solutions in the Ecommerce  market.

As if that wasn’t enough, BigCommerce also happens to be the only Ecommerce platform to date that has PayPal One Touch built-in. Essentially, that lets you offer an instant checkout to the more than 100 million PayPal shoppers. Not only does this increase conversions, but it proves that BigCommerce takes efficient payment integration seriously.

SEO Tools

When it comes to digital marketing, SEO happens to be one of the most underappreciated (and complex) techniques to turn potential customers into paying ones. Understandably, most budding Ecommerce retailers would prefer to have a simplified SEO solution.

With BigCommerce you can control the permalinks for your individual product pages and site content. You also have control over title and meta elements. The themes are all designed to load quickly as well, so that site speed won’t create a ranking problem for your online store.

The native SEO features end there but there is an extensive app marketplace within BigCommerce where you may be able to find apps to help with your search optimization, including scoring your current efforts.







Call 1-866-991-0872

Online Sales/year





Abandoned cart saver





24/7 live support





*Prices last updated: January 2021

Secure Hosting

Having an impressive storefront might be exciting for your customers, but as an Ecommerce retailer, stability and security should be the thing that excites you. Once you look past all of the bells and whistles, it’s crucial to determine how safe your data is.

Fortunately, BigCommerce put just as much effort into its security as it does into its website design. When it comes to uptime, BigCommerce boasts a 99.99% average uptime (compared to the industry average of 99.5%). Historically, it has managed to deliver 100% availability during Cyber Week. With each store protected by layers of perimeter and server-specific firewalls, file integrity scanners and intrusion detection software, it’s clear that BigCommerce cares about keeping your data safe as much as you do.

Hosted stores are automatically set up under BigCommerce’s native secure socket layer (SSL). Once you set up your own domain you can integrate your own SSL certificate to keep customer data encrypted.

Customer Support Services

As any experienced Ecommerce retailer can tell you, it’s just a matter of time before you encounter a problem with or have a question about your site. There are just too many variables and moving parts for everything to go smoothly 24/7.

BigCommerce certainly delivers in that department. With a 24/7 support team that can be reached by phone, email and live saveable chat, BigCommerce makes sure that you’re covered no matter what time disaster strikes.

The site also offers access to help articles and tutorials so you can try to troubleshoot issues on your own if you’re comfortable enough to try and tackle them before calling support.

Seamless Integration and Migration Tools

The latest exciting feature in BigCommerce’s toolbox is the ability to integrate with existing Ecommerce platforms. This migration feature provides impressive benefits, and makes this platform the first of its kind to natively support Amazon selling. Merchants are no longer faced with having to pick their favorite Ecommerce platform provider. Thanks to this tool, users can simultaneously list products on their branded BigCommerce site as well as Amazon, Ebay, and Facebook storefronts. Amazon Ecommerce merchants can integrate with the BigCommerce platform, giving them the power to customize their storefront with the Ecommerce website builder, yet still maintain the benefits of having their products listed with Amazon, Pinterest, Facebook or eBay.

Another major benefit of this new tool is the reduction in the risk of shopping cart abandonment. Thanks to synchronized inventory tracking, the correct stock levels are displayed across all storefronts. By controlling stock levels from a single location, you stop customers from discovering part-way through their order that the product has already been sold on another site. Integrated inventory tracking across your BigCommerce, Amazon, Ebay, and Facebook storefronts means you can control and display the same inventory, and manage it all from a single, cloud-based interface.

BigCommerce BigCommerce Visit Site

BigCommerce's Buy Button Feature

From marketing your products on Instagram to enhancing your blog site with more commerce options, BigCommerce’s new buy button feature makes online shopping a breeze for everyone—from business owners straight down to their customers. 

Buy buttons offer both consumers and sellers a lot more than a simple link ever could. For example, while a link will bring a customer to a specified product or landing page, your BigCommerce buy button can be used to:

  • Easily embed a direct path to your checkout page
  • Reach customers on a variety of platforms
  • Provide a new, more engaging format for the NOW generation of shoppers
  • Customize your sales funnel
  • Google Analytics-linked


BigCommerce helps owners who want to expand their store by offering hundreds of single-click integrations with first-class software. Seamlessly use pre-built integrations by connecting platforms such as Listrak, Bronto, NetSuite and many others that are designed specifically for growing businesses.

BigCommerce Enterprise was launched in 2015 for high-volume retailers, and features advanced security, real-time analytics and much more. Business owners can easily evaluate customer purchasing behaviors, learn to optimize inventory and merchandising and evaluate marketing campaign performances in real time - all necessary tools for scaling a business.


BigCommerce is a reputable and feature-rich Ecommerce platform that has grown to become one of the largest providers in the industry. Its rates are competitive and it provides everything a startup or growing online business needs to attract and retain customers.

Frequently Asked Questions
Is BigCommerce safe?+-

BigCommerce hosts all of its ecommerce stores on a native secure socket layer (SSL). Its uptimes exceed the average and it enacts exceptional security safeguards such as server-specific firewalls and intrusion-detection software.

Is BigCommerce easy to use?+-

BigCommerce is known for its simplicity and boasts an easy-to-use interface geared towards those not proficient in HTML and CSS coding. The design editor is intuitive and relatively simple to use even for those without experience.

How much does BigCommerce cost?+-

BigCommerce's standard plan costs $29.95 per month, and prices go up from there depending on your needs. It offers a Plus plan that costs $79.95 per month, as well as a more advanced Pro plan for $299.95 per month.

David Platt is an expert in background check and data management, with vast experience in military access credentials through SureID, a biometric security provider. His understanding of internet security has been enriched by a Bachelor of Science degree at Portland State University. Recognized for his deep expertise, David contributes insightful articles for top10.com.

Copyright © 2009 - 2024 Natural Intelligence Ltd. All Rights Reserved.

Mailing address:

4023 Kennett Pike #50055

Wilmington, DE 19807

Top10.com is designed to help users make confident decisions online, this website contains information about a wide range of products and services. Certain details, including but not limited to prices and special offers, are provided to us directly from our partners and are dynamic and subject to change at any time without prior notice. Though based on meticulous research, the information we share does not constitute legal or professional advice or forecast, and should not be treated as such.

Reproduction in whole or in part is strictly prohibited.

As an Amazon Associate we earn from qualifying purchases.