Shopify review

ByTop10.com StaffNov.07, 2018

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In a Nutshell

Shopify is an industry leader in Ecommerce, and the retail POS solution is no different. Shopify POS Retail integrates seamlessly with your Ecommerce store to make your online presence more successful. It offers on-site hardware that you can use to make your brick-and-mortar store more efficient. Unrivaled customer support and 4 reasonable price plan options complete the package.

pros

  • Heavily customized payment options
  • Excellent customer support

cons

  • High built-in credit card and no-transaction fees
  • Support software not as strong as competitors

Features

Many POS systems allow you to split tenders on payment or accept gift cards, but Shopify takes payment customization a step further by offering store credit instead of refunding payment and by letting you accept partial payments to easily allow for layaways or deposit schemes. You can even create your own custom payment types, from IOU’s and checks to fairy dust, if you like. 

Shopify POS’s store management features let you monitor cash register activity to keep track of your daily totals for all payment types. With it you can view all past orders made both in store and online, and search your database by product, customer or payment date. You can also view reports which show you your best sellers, your top staff performers and your inventory levels at a glance.

Another useful extra is product organization. Use smart collections to automatically sort products on screen for ease of use, by categories such as inventory level, price or popularity. All of your online Ecommerce inventory will be instantly available on your retail POS and you can have unlimited products in your store, no matter which price plan you choose. Data and analytics as well as management tools are all available by mobile and laptop too.

Ease of Use

Shopify POS works seamlessly with your online Ecommerce store to create an all-in-one retail solution both online and offline. It’s extremely intuitive, and you can train staff on the software and hardware integration in a matter of minutes. Shopify POS is designed for the iPad, so most of the functions should be intuitive for anyone familiar with the iOS platform. Shopify payments can be set up in under 5 minutes, without the wait time expected to find and be approved by another merchant service. 

Customer Support

Shopify customer support is flawless, with experts available 24/7 by email, phone or live chat. With over 200,000 customers you can also join the discussion forums to get an insight from someone who has been there before. The knowledgebase is extensive if you want to troubleshoot or learn more about Shopify on your own, and includes articles, step-by-step tutorials and video support. Shopify even has its own Ecommerce University if you want to learn more about retail online.

Pricing and Payment Processing

Shopify has 4 varying price plans. As the monthly cost increases, the rates and fees for payment processing decrease, so take some time to think about which package would be the most cost effective overall. To make the most of using Shopify POS, and benefit from hardware integration and staff management you should consider adding the Retail bundle to your monthly package for an extra $40. Shopify prefers that you use its own payment processor, Shopify Payments, but you can easily integrate with external payment gateways instead. Shopify Payments allows your customers to pay with credit, debit, gift cards, chip cards and mobile payments including Apple Pay and Android Pay.

Contract Terms

Shopify POS boasts no setup fees or termination fees, allowing you to make full use of a generous 14-day free trial with no credit card details necessary. If you’re feeling confident about your choice, you can save 10% on the above monthly fee by committing to an annual subscription, or 20% for a biennial plan. Shopify allows you to scale your retail needs as your business grows, so you can upgrade or downgrade at any time. 

Bottom Line:

Shopify is a detail-oriented Ecommerce solution, with a powerful retail POS for iPad. Extra touches for an enjoyable and creative customer experience, as well as a fully-integrated online and offline management service help this solution stand head and shoulders above most of the competition.

Shopify