Restaurant Depot Review

David BechorByDavid BechorJun. 17, 2019

In a Nutshell

Restaurant Depot is a membership-only warehouse club that offers Clover integrated point-of-sale (POS) systems for restaurants, caterers, retailers, and more. Members can purchase a POS device at a discounted rate and then add features from an app store. In addition, you'll get all the other great benefits that come with being a Restaurant Depot member, such as purchasing food and related items directly—without the need for a distributor.

pros

  • Big Savings on Clover POS systems
  • Service 7 days a week
  • Member discounts available

cons

  • Apps are billed separately
  • Proprietary hardware required
  • Not a lot of integrations

Restaurant Depot Restaurant Depot Visit Site

Ideal For 

Restaurant Depot is ideal for those in the food service industry—including canteens, food stalls, restaurants, caterers, bakers, and others—looking for a simple, yet reliable POS system.

Why Go With Restaurant Depot

Founded in 1990, Restaurant Depot has a long history of expertise as a wholesale food service supplier. The company has locations all across the US, their inventory is robust, and they provide a wide variety of possibilities for small and medium-sized companies. 

Through Restaurant Depot, Clover POS systems can be set up for all types of businesses in the food service industry. Anything you need for a fully automated customer experience can be done with ease. Apps can be added and removed at any time, and all Clover devices automatically sync with each other.

What’s on Offer 

Restaurant Depot is a members-only wholesale cash and carry food service supplier. The company is a well-known restaurant supply service that competes against brands like Sur la Table, Webstaurant Store and Tundra Restaurant Supply—among others.

The company supplies independent food businesses with quality products from large cash and carry warehouse stores, providing a low-cost alternative to other food service suppliers by eliminating the overhead of traditional distributors. This gives companies like Clover the opportunity to offer sophisticated POS devices at a discount on Restaurant Depot, with the option of purchasing extra features through its App Market.

Restaurant Depot offers a number of Clover products:

Clover Station - This is Clover’s all-in-one POS system that includes a cash drawer and receipt printer. It allows you to accept payments, manage inventory and pull reports. This is ideal for full service restaurants.

Clover Mini - This is a smaller version of the Clover Station for restaurants with less space available. It allows you to accept all types of payments and monitor your sales.

Clover Flex - This is Clover’s mobile payment device that allows restaurant staff to accept payment and take orders beyond the counter. Restaurant Depot has a limited time offer that gives you the Flex for free when you purchase a Clover Station.

Clover Go - This is a super light card reader that you can take anywhere to accept payments. It’s ideal for businesses that do offsite events that need to accept payment.

Ease of Use

Restaurant Depot membership is free for qualified businesses. It’s easy and convenient to apply for membership with Restaurant Depot. The company is not open to the public; membership is required. 

The Clover POS products available through Restaurant Depot feature all-in-one systems with low, simple rates.  A convenient dashboard is also available to monitor sales, refunds, and customer spending habits in real time from any device. Reports can also be exported for payroll, taxes, and accounting.

POS systems through Restaurant Depot provide everything from inventory, reporting, and managing orders, to purchasing food and related items directly without the need for a distributor. In addition, you'll get all the other great benefits that come with being a Restaurant Depot member. Live 24/7 US-based customer support is also available—by phone, email, or chat. 

What’s Unique About Restaurant Depot

Restaurant Depot is a one-stop wholesaler for savings, selection and service. To apply to be a member, all you need is your Certificate of Authority (business license), or proof that you represent a non-profit organization. Membership is free and Restaurant Depot offers customer service 7 days a week. 

Restaurant Depot’s POS offering provides many of the features and services that top POS systems have today, but a few things help them stand out. For example, Clover’s POS is perfectly suited for building and managing customer databases, and accessing built-in marketing tools such as feedback and promotions. Employee shifts and payroll can also be easily managed; you can create employee accounts, track shifts, and set permissions to prevent fraud and theft at your business. 

Integration is also a big plus. With Clover for example, you can connect your restaurant to services like MailChimp, Constant Contact, and others. You can also sync your sales automatically to QuickBooks or Xero. Advanced features such as categories, labels, modifiers and variants let you add information like color or size to keep your inventory organized, and make exchanges even easier if and when you need to do so.

Restaurant Depot locations are staffed by former restaurant owners and chefs and food service specialists who can relate to your issues and help with whatever you need. Restaurant Depot locations are located across the US. 

Customer Support

While Restaurant Depot is not the manufacturer of the POS systems that it sells, its site has a wealth of information available. This includes a detailed FAQs section with questions and answers about how a particular POS works; articles on industry trends and other features; descriptions of each type of available POS product; pricing details; terms and conditions; and other resources.

As far as getting in touch, you can email the company’s support team directly. The site also offers information on dedicated phone numbers of company representatives, as well as options for chat.

Restaurant Depot also provides customer service for members 7 days a week. The service is available through several channels, including by phone or email. It’s also possible to reach out to the company via social media to get general help and feedback on issues.

For in-depth questions about your POS system needs, you can send an email or chat request to schedule time with a representative. Phone support is available for urgent issues.

Pricing (Software and Hardware)

Restaurant Depot offers a range of Clover products on its site to fit your needs and budget whether you’re a full service restaurant, a food truck, or a caterer. Restaurant Depot also advertises special discounts; for example, you can buy a Clover Station, and get a free Clover Flex (a $450 value). 

Clover Go
Clover Flex
Clover Mini
Clover Station
$69
$449
$599
$1,199

Clover customers must sign up for 1 of 2 monthly processing plans: Register Lite or Register. 

Register Lite -  $14/month with charges of 2.7% plus 10c for in-person transactions and 3.5% + 10c for keyed-in transactions. 

Register - $29/month with charges of 2.3% + 10c for in-person transactions and 3.5% + 10c for keyed-in transactions. 

Clover’s plans include accepting payments, refunds, reporting, inventory, and employee management. The first 30 days of the software plan is free. Customers can further customize their Clover system with third-party apps, which can be installed through the Clover App Market and range from free apps to paid apps, costing anywhere from around $50 to $500.

Contract Terms

Membership to Restaurant Depot is free for qualifying owners or operators of food businesses and non-profit organizations. Once membership is confirmed, you will receive an account number and membership card to be able to purchase products from Restaurant Depot.  

As far as POS devices, Clover offers hassle-free returns, allowing customers a full refund if they return their equipment within 60 days.

Restaurant Depot Restaurant Depot Visit Site

About Restaurant Depot

Restaurant Depot was founded in 1990 and is headquartered in New York. It supplies independent food businesses with quality products from large cash and carry warehouse stores.

Physical Address

1524 132nd St

College Point, NY 11356

(718) 762-8700

David BechorByDavid BechorJun. 17, 2019
David Bechor is a freelance writer and professional blogger, specializing in content marketing and copywriting. He has produced content for various brands and organizations across the web.
Restaurant Depot