In a Nutshell
pros
- Able to support unlimited users
- Offers customer training
- In-store and online inventory always up to date
cons
- No integration of email marketing with business website
- Cannot process payments offline
Ideal For
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Small to medium-sized retailers
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Businesses who wish to grow their online and in-store sales
Why Go With Rain
Rain has one goal, and that is to make life better and easier for specialty business owners. What is great with Rain, is that when you need to update or add product information, it cuts out the need to input in multiple locations. Your POS and website update at the same time, which saves time and unnecessary work.
Rain POS has a wide variety of tools and capabilities, with one of the best retail POS systems out there. Some of the offerings are gift cards, rewards programs, and coupons for customers, which is what makes it so popular amongst retail businesses.
Additionally, it's renowned for it's DSS and PCI compliance. The Rain POS will also offer you secure cloud backups along with the ability to regulate employee access to the POS system.
What’s On Offer
Rain offers one of the best retail POS systems, with some of the features that make that case listed below. To find out all the great things that it can bring to your business, here are the main features that will help you decide to choose Rain as your POS provider:
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Real-time inventory update - this is great to help keep track and manage your services.
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Automated marketing integration - use automated email marketing and notifications, to not only keep customers loyal but also to attract new customers.
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Repair and service tracking - the system offers repair and service, as well as maintenance for the products that you sell in your store.
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Rental management tools for retailers - you can customize Rain POS to your customer and business needs.
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Integrated Ecommerce - integrate your POS system with your website, enabling it to stay updated simultaneously.
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Accounting integration
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Live online training for customers and webinars - you’re not left alone to figure things out, the company is there to help you get the best out of its POS system.
Ease of Use
Rain POS is relatively easy to set up and integrate into existing websites of retail businesses. The interface allows you to manage customers via the following categories and methods:
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Loyalty
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Classes
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Equipment repairs
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Purchase orders
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Reports
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Calendar events
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Quickbooks integration
The great thing about the marketing suite that you get with Rain is that it allows you to keep in contact with your clients through not only email marketing but text message marketing, as well. Rain offers all of its customers unlimited support, too.
You can get a 15-minute free demo to get a feel for if it can work for your business. The demo is straightforward, and you can access it straight from the website, as well as email or call them with any queries.
What’s Unique About Rain
Rain POS offers an integrated cloud-based all-in-one platform to specialty retail businesses with some of the best POS, marketing, and Ecommerce tools to grow your business. The Rain POS is known to improve sales in retail businesses by up to 20%. Rain also supports unlimited users, and with Rain, you can guarantee that your inventory will always be up to date, being able to sync what you have in-store and online. An example of the types of specialty retail businesses Rain is ideal for are:
- Music stotes
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Outdoor stores
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Boutique stores
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Scuba stores
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Craft stores
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Toy/Game stores
Rain offers live online training, as well as webinars for its customers, which in turn helps your business grow and improves efficiency, as well as making your business more profitable. Rain is there for any questions or help that you may need, which is proven by their thousands of happy customers.
A great thing about the integrated system and everything updating simultaneously is that customers can look up your inventory online and see if the item they're looking for is in stock before getting in the car and driving to the store. This is one more way in which Rain helps maintain customer satisfaction.
Rain offers customers the option to try the service before they decide to buy by providing them a free fifteen-minute demo. That'll give you a quick glance at all that they have to offer, along with the opportunity to learn how it all works. Simply fill out your details online on the Rain website to get the demo.
Customer Support
Rain has great customer support. Whether you need technical help or want to know how to use a POS system, representatives are on hand to offer you whatever help you’re looking for. The customer service team is reliable and fast at responding to customer queries.
There are different avenues available when you have a query or problem. You’ll get access to the Rain retail learning center, which is an educational platform that features training guides, tips, and videos to help you find the answer you are looking for relating to your POS system.
If you are not able to find what you are looking for online, you can contact the customer support team through fax or via email. If you'd like to speak to someone, you can call their phone support Monday through Friday from 7am to 6pm and on Saturday 8:30am to 5pm (MT).
Pricing (Software and Hardware)
Rain POS does not provide information on its website about pricing. Based on customer feedback, the cost is approximately $99 per month, which is not one of the cheaper options out there. In order to get an accurate price, you'll need to fill out the form online, where you need to input your personal information. Not to worry, the site is secure, and the company will not forward your information to third parties.
Contract Terms
Contract terms are not available on the website. You can contact the vendor by email to sales@rainpos.com to find out the detailed contract terms.
About Rain
Rain POS is a US-based provider that was founded in 2008. Rain was designed to make things simpler and better for small to medium-sized specialized retail companies by helping them target new customers and retain existing clients. Rain developed the software so that it runs on a single database, and the website and POS system are always in sync. Rain POS is cloud-based, which means that you do not need any other servers or backups in order to run a successful business using the Rain POS system.
Physical Address
554 W Spring Creek Pl
Springville, UT
84663
