In a Nutshell
pros
- 24/7 customer support
- No long-term contracts
cons
- 60-day termination fee
- Rates can be high
Features
Cayan offers a number of different services and products including online software and POS systems. Cayan™ is the leading provider of payment technologies that give businesses a competitive advantage. From simple, intuitive and reliable credit card processing to multi-channel, integrated customer engagement platforms, Cayan is continuously developing new ways for businesses to unlock the power of payments. Cayan Genius®, is now regarded as the first product to harness payment capabilities to create a true Customer Engagement Platform®. This device aggregates future and current types of transactions and offers customizable programming. The updates for this device are received through a cloud. This device can also email the receipt to the email address provided by the customer and can also supply advertising material.
For online processing needs, this company has created the MerchantWARE® Payment Gateway. This is a full service payment, reporting and transaction software platform that accepts nearly any credit card. In addition, this payment processor is 100% PA-DSS validated, supports multiple user logins and batch processing as well as 24/7 support. Cayan also offers a wide range of payment processing equipment for offline payment solutions.
Service Ideal For
Because Cayan offers different types of equipment, products and services, this provider is ideal for any type and size of business. This company is well-respected and caters to entry-level SMEs, Fortune 500 and FTSE 100 companies. The Genius™ system is perfect for large businesses and organizations that must plan for future trends and changes that occur in the market. In addition to international retailers, mobile vendors can also benefit from the products and services available from Cayan.
Cayan™ makes businesses more successful by connecting them to payment technologies that give them a competitive advantage. From simple, intuitive and reliable credit card processing, to fully integrated multi-channel customer engagement platforms, Cayan is continuously developing new ways for businesses to unlock the power of payments.
Sign Up Process
Cayan is similar to other merchant service providers in that they use a quote system for new contracts. Potential clients will provide information about their business, current sales and revenue and projected goals. Once this information is received, a team member at Cayan will analyze the data and information and will determine a quote price based on this analysis. While approval is not instantaneous, it is relatively quick in the credit card processing world and most accounts are opened within 24 hours. This company promises that the longest waiting period will be 48 hours. In addition, the approval rating for Cayan is 99%.
Pricing
Credit Card Fees - Retail
Online Account Fees – No Card Present
The prices of services at Cayan can vary greatly because they are customized according to customers’ needs. Prices can change based on a wide range of factors. The number of services that are available is proof of Cayan’s success but it also indicates that prices will vary widely. Most importantly, there is no startup fee, no application fee, no cancellation fee and no long-term contract. In addition, statement fees can be as little as $7.95. In addition, the $0.19 per-transaction fee and 1.98% online discount rate plus the average discount rate of 0.28% makes the pricing at Cayan highly competitive.
Ease of Use
The setup and sign-up process is quite easy as it is handled by a professional account representative. Authorization and credit checks help speed up the process and allow clients to enjoy an effective and tailored payment processing solution. The Genius™ system has received numerous awards for its innovation and it has saved many businesses a great deal of effort, time and money. In general, Cayan offers premium payment processing solutions that outshine competitors through pricing, service and innovation.
Bottom Line
The proprietary hardware and software created by Cayan received recognition as the ‘Best Digital Innovation for a Large Enterprise’. Additionally, Cayan has been named ‘Best Channel Vendor’, ‘Provider of the Year’ and North America’s ‘Fastest Growing Business’. Cayan™ connects businesses to payment technologies that can make them more successful.
