SurePayroll Review

Amanda BradleyByAmanda BradleyApr. 07, 2019

In a Nutshell

A cloud-based payroll solution, SurePayroll is one of the most reputable brands in the industry. With an A+ from BBB, 4.9 out of 5 stars from Google, and winner of the 2019 Gold Stevie Award for Contact Center of the Year, SurePayroll definitely has the trust status you’d want from a payroll service. Add to that 6000+ tax compliances, auto payroll, a variety of employee options, a solid tax filing guarantee, and the fastest service around.

pros

  • Automatic federal, state, and local tax calculating and filing
  • Automated payroll
  • Same day and expedited payroll services

cons

  • Support is only available 6 days a week
  • User interface is a bit outdated

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SurePayroll at a Glance

Best for
All types of businesses with between 1-100 employees
Price range
From $29.99 upwards
Benefits & HR
401k, workers comp, health insurance, pre-employment screening
Automatic tax filing
Yes
Apps
Desktop and mobile

Features and Add-ons

SurePayroll has a pretty comprehensive set of payroll features along with great HR and benefits. In terms of payroll itself, SurePayroll really covers the spectrum. The offerings include:

Payroll processing

Obviously, SurePayroll covers payroll from one month to the next. This includes calculating exactly how much each employee gets paid each month, including days off, sick leave, unpaid vacation days, holidays, and more. That’ll also include shift differentials, overtime, hourly rates, salaries, etc. Payroll processing is calculated for part and full-time employees, and contractors. Basically, it does all of the math that you are usually dreading come each pay period, and then it automatically sends out the payments for you. You can even set up a recurring payment schedule for regular employees, so you know for certain that payroll will go out each pay period.

Nanny payroll

SurePayroll also has a neat feature called the Household Plan. This will take care of the smaller employee payments that you might not even be aware of , which you nevertheless are required by law to file for. For example, did you know that if you pay a nanny more than $2100 a year, you are supposed to file this as a regular employee? Most people don’t, which is why SurePayroll saves you a lot of headache when the IRS comes knocking, by including this type of employee into your payroll services. You can even have household workers covered under workers’ comp and other benefits if you’d like.

In addition to payroll, SurePayroll offers far more value for money. Here are some features that make this company stand out in our minds:

Benefits and HR

It can be really hard for smaller businesses to provide the kind of benefits to their employees that they really need, but SurePayroll is making that aspect of business management a lot easier. Additional services include health insurance, 401k options, pre-employment screening, and workers’ comp options.

Tax filing and payment

We’ll cover this one in the taxes section below, but what makes SurePayroll so memorable is the extent to which this company goes. That includes the breadth of tax filing it covers and the depth of dedication it employs to this arduous task—more on this below.

Online and mobile app

You can review, tweak, and request payroll services from anywhere and at any time with the convenient online and mobile apps. This is particularly useful if you have last-minute or emergency payrolls to issue, which brings us to the next convenient feature…

Same day payroll

SurePayroll offers same day payroll, a revolutionary feature. If you get the request in by 10:30 CT, you can run your payroll on the same day. If it’s after that time, you can still get the order in by the next day. That’s extremely convenient if you have a last-minute change to payroll, unexpected resignation, or other need for fast service.

Notifications

SurePayroll is great about keeping you updated on all of the important activities going on with your account. You can sign up to get reminders about upcoming payroll and pressing deadlines, and you can also opt into payment confirmation, so you know when payroll has gone out.

Additional features we liked include:

  • Covers all 50 states
  • Auto payroll
  • Multiple pay rates and bonuses
  • Payroll reports
  • W2s and 1099s covered
  • Department and time tracking

Tax Compliance

As you can see, SurePayroll definitely has a lot of benefits going for it. But by far the biggest perk is SurePayroll’s tax compliance. Not only will this service save you hours upon hours of tedious tax compliance tasks everyone hates, but SurePayroll goes above and beyond. In fact, this software comes with a tax-filing guarantee. That means if you are ever contacted by the IRS or another tax agency, SurePayroll will work with the appropriate parties to resolve the issue. What’s even more astonishing is that if the situation turns out to be SurePayroll’s fault, the company will foot the bill for any penalties or fines incurred. That has to be the most solid and upstanding policy from any payroll service we’ve ever reviewed.

The SurePayroll software works with 6,072 taxes currently, and the system is constantly being updated, so you are always certain that your business is compliant with all relevant federal, state, and local taxes. Considering the fact that the IRS estimated that US taxpayers spend roughly 8 billion hours each year juggling tax compliance, having an app that does all that complicated, time-consuming work for you is worth its weight in gold.

Payment Options

SurePayroll offers a range of payment options for businesses to choose from. You can choose direct deposit as the most convenient option for everyone. It’s run through the ACH (automated clearing house) and is usually free for SMBs. Alternatively, you can get your own personal business checks printed if this is better for your payment needs.

By the way, SurePayroll only takes the funds out of your account 2 days before payroll. This is convenient because it means you aren’t strapped for cash a full week before the payroll has to come out (like you are with other payroll services).

Pricing/Costs & Fees

SurePayroll subscriptions start at $29.99/month plus $4/employee/month. There are also add-ons you can pay for separately. For example, SurePayroll offers multiple-state filing, time clock integration, and accounting integration as add-ons for various prices.


Standard Payroll
Nanny Payroll
Restaurant+Tips
Price per month
$29.99+$4/employee/month
$39.99 (includes 1 employee)+$10/month/additional employee
$29.99+$4/month/employee

SurePayroll offers new clients a free 1-month trial, and also has a pay-as-you-go option.

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Usability

As mentioned previously, SurePayroll has both an online and mobile app. Both are wonderfully intuitive and easy to use. The dashboard is clean, well-laid out, and really easy to navigate. Setting up your payroll is just a question of inputting a few details and syncing it to any pre-existing software you use. Once you have things set up, it’s even faster. In fact, we were able to run payroll in roughly 20 seconds.

SurePayroll also offers US-based live chat, email, or phone support available 6 days a week from 7am to 8pm CT, Monday to Friday. So, if you run into any trouble, there’s someone to turn to.

Bottom Line

SurePayroll is an affordable, flexible, and convenient payroll solution that alleviates that payroll panic that most companies have when payday approaches. Aside from having a smooth and easy-to-use interface, great mobile app for on-the-go accessibility, and friendly customer support, SurePayroll really goes the extra mile with things like a tax-filing guarantee, thousands of tax compliances, and the ever-convenient nanny-filing feature. SurePayroll is the best choice for small to medium-sized businesses looking for a fast and easy payroll solution.

Amanda BradleyByAmanda BradleyAug. 15, 2019
Amanda Bradley's interests and experience stretch from business to tech, via marketing, hi-tech and travel. Amanda uses her research and writing skills, together with her curiosity about every field and industry, to understand each topic from the inside and share it in an engaging, enticing way.
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