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12 Reviews

United Van Lines Moving Company Review 2026

America’s Best Movers?

Jacob Parker
Jacob Parker is a financial and technology writer for Top10.com. With a background in climate science, he's deeply interested in the intersection of fintech and sustainability and has a passion for impact investing and ESG research.

November 13, 2025

4 min

united-van-lines
Main services covered
Local, long-distance, international
Participating states
50+ international
Online quote tool
Yes
Insurance included
Yes

In a Nutshell

Originally founded in Cleveland, Ohio, United Van Lines is a moving agency that now operates a nationwide and international transportation service from its headquarters in St. Louis, Missouri. You can use this service to arrange corporate and domestic moves and cover all your bases by taking out the United Van Lines full-value insurance package which is included in every initial moving quote.

United Van Lines Pros & Cons

Pros

International moves are available
Protect yourself with optional full-value insurance
Storage for longer moves
See your shipment progression with online tracking

Cons

Moving agency which doesn’t own its own fleet
united-van-lines

United Van Lines at a Glance

9.8
Editorial Score

Moving Services

Local, long-distance, corporate, commercial, military
10.0

Additional Services

Packing, storage, piano and auto
10.0

Additional Benefits

Full-value protection, binding pricing, insurance
10.0

Transparency

Offers all 6 transparency elements
10.0

Customer Support

Phone and email Mon–Sat
9.0

United Van Lines at a Glance

Main Services CoveredLong-distance movers, local moves, international moves, car shipping, small move solutions, military moves, storage, packing, cleaning services
Participating StatesInternational coverage plus all 50 states
Online quote tool Yes
Insurance includedNo

Services Covered

Over the 90 years in which United Van Lines has been in operation, it’s grown to become one of the best rated moving companies in the USA. Because of this scale, it now offers an extremely broad range of different services. So, no matter your move’s unique requirements, United Van Lines will be able to fulfill them:

  • Long-distance movers: United Van Lines offers a “full-service” moving package which means its personnel will take care of things like packing, loading, and temporary storage on your behalf. Moving can be one of life’s most stressful experiences and partnering with a full-service mover is one of the best ways to keep things relaxed.
  • Local moves: There are hundreds of independent local moving services in the United Van Lines network. Although United Van Lines specializes in long-distance and interstate moves, its agents can put you in touch with its reliable partners to arrange smaller-scale transportation.
  • International moves: Setting up life in a new country isn’t easy, but the United Van Lines global branch, United International, will create a personalized plan that fits your budget and needs. United Van Lines can arrange transportation to 150 plus countries, giving virtually-complete global coverage.
  • Car shipping: Value, condition, and time mean that simply driving a car from one side of the country to another isn’t always an option. For such cases, United Van Lines provides both door-to-door and terminal-to-terminal car shipping.
  • Military moving: United Van Lines is GSA approved and goes out of its way to accommodate active service members who need to relocate to a domestic or overseas military base.
  • Storage: This company isn’t simply a moving service, it's also a leading nationwide storage service. With an ever-growing network of temporary, permanent, and corporate storage facilities, United Van Lines can help you find a place for your belongings until you are ready to set a final move-in date.

Pricing

Every move is different and given the range of different transportation services available through United Van Lines, it should come as no surprise that no standard pricing scheme is available. Requesting an estimate is a breeze though, all you need to do is head over to the United Van Lines website and hit “Get a Quote”.

After that, enter a few important details such as the size of your home, and whether you’re moving domestically or internationally. Finally, add a few key contact details and then sit back and wait for a United Van Lines representative to get in touch.

United Van Lines Moving Company Pricing

We requested a few different estimates from United Van Lines to evaluate its pricing scheme. Overall, this is a surprisingly affordable moving service, especially if you choose to pack your own belongings, rather than paying United’s movers to do so for you.

The table below shows you the approximate base prices we were quoted based on an interstate move of 1,000 miles for different home sizes, along with the United Van Lines standard rates for different additional services:

Service Cost
Small apartment moveSelf-service: $2,000, full-service: $3,000
Large apartment moveSelf-service: $4,000, full-service: $5,000
Mid-size house move Self-service: $5,500, full-service: $8,000
Large house moveSelf-service: $7,500, full-service: $11,000
Essentials extra package ($5,000 valuation protection, claim assistance, theft coverage)$195
Plus 1 package ($25,000 valuation protection, extra destination wait time, PC network setup)$395
Plus 2 packages (additional delay payment, move out cleaning service, debris destination cleanup)$595

Moving Process

The first step to arrange a United Van Lines move is, unsurprisingly, to request a quote online. Once you’ve added your details, you’ll get a call back from a customer representative who will carry out a pre-move consultation with you. During this conference, a moving consultant will review information about what you need shipped and any extra services you require.

United Van Lines Moving Process

Following your consultation, the time will have come to book your move, which can only be done once your quote is finalized, so you know exactly what you’ll be paying. At this stage in the process, a “move manager” will be assigned to you so you have a known person to get in touch with over the duration of your move. The move manager will work with you to finalize moving dates and complete customs forms. They’ll also give you all the tracking details needed to watch over your shipment while it’s on the move.

What happens next will largely depend on what kind of moving service you selected. If you opted for a self-service package, the time has come to start organizing and packaging your items yourself. If you went for a premium full-service option, you can sit back and wait. On moving day, United Van Lines' movers will arrive at your address and begin packing and loading your items.

While your belongings are en route, you can keep a careful eye on them using the advanced tracking technology on the United Van Lines website. When delivery day rolls around, you just need to be present at your destination address to give the movers the go-ahead to start unloading. Remember to check that nothing has been damaged. Although United Van Lines has a reputation for safe-handling, it always pays to double-check.

Fleet Details

United Van Lines is an enormous company with a diverse fleet capable of moving your items via air, sea or road securely. Unfortunately, no numbers have been published about the size of United’s fleet but given that this is currently the country’s biggest van line in terms of volume and market share, you can rest-assured its vehicles are well-maintained and fitted with technology to keep your shipment safe in-transit.

Customer Service

For general inquiries, you can contact United Van Lines via a standard web form. However, most queries will be better directed to your personal move manager who will be assigned to you when your move is first booked.

The law requires that United Van Lines includes basic low-value coverage with all moving packages, but this only gives your shipment a valuation that maxes out at $0.60 per lb (or slightly more depending on your local state). Alternatively, you can take out full-value insurance coverage, which will be quoted for in your initial estimate, or purchase one of the United extra service packages which give additional coverage at fixed increments.

Bottom Line

United Van Lines is a behemoth of a moving service, occupying the coveted top-spot as America’s No.1 van line service in terms of market share. With flexible storage, international shipping, and specialist item handling packages, it’s a company well worth considering. The only downside is that United Van Lines doesn’t arrange local moves itself.

Jacob Parker

Jacob Parker is a financial and technology writer for Top10.com. With a background in climate science, he's deeply interested in the intersection of fintech and sustainability and has a passion for impact investing and ESG research.

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Trustpilot reviews
See what some customers are saying about United Van Lines
Poor • Reviews 12
on
Excellent
25%
Great
0%
Average
0%
Poor
0%
Bad
75%
RN
Rosanna Nadeau
10 months ago
I relocated to Canada from the US in…
I relocated to Canada from the US in February, put my household goods into storage with them for a few weeks to find a new permanent residence, then took delivery. It was a completely smooth process including going through the border and dealing with Customs. The movers scratched my parquet floor slightly, and United immediately took responsibility for repair. They had their provider set up and at my home within a couple of days! I'm writing to recommend United/Mayflower for the outstanding customer service, start to finish! They far exceeded my expectations. My household goods all arrived, with no damage, and the one aspect identified for repair was addressed positively, immediately! You can't expect more than this. Well done, United! Thank you.
Adam Smith
2 years ago
United van is simply the best moving…
United van is simply the best moving company ever. Two gentlemen showed up on time and finished the work in a timely manner. Strongly recommend. Plus, their wrapping the package department is savage and i had my best time with them as they were so humorous and funny. We had lunch together and it such a swift move.
Kassandra Morton
2 years ago
Transparent and effective!
Working with this company was easy and honest. Can't recommend them enough! I spoke with several moving companies and went far into the process before being given the full picture of costs involved. All companies seem to end up with a similar price but United Van Lines was transparent about them from the start and very responsive. I had already been close to the end of booking another mover when they made it clear they could not move my things by the end of one month and arrive after the first of the next month. at the last minute i was able to book through Scott for the perfect dates and within my budget. It cost approximately 4,000 dollars to move an apartment of stuff including extra charges for shuttles on each side to accommodate tight outdoor locations and everything arrived in working condition (including a 65 inch tv). I really could not have asked for a better experience start to finish with Scott (admin) and my moving crew on both ends. Thank you!!
Ow
Owen
3 months ago
United contracted with Planes Moving…
United contracted with Planes Moving Company. This was our fourth international move and the worst by far. Planes forgot about our container in storage and then charged us for their delay in getting to the container to the port. Final charges were 120% MORE THAN QUOTED! Complete lack of customer service. No response to emails or calls.
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