National Van Lines Moving Company Review

Sarah Badani

In a Nutshell

You might be familiar with the name National Van Lines. That’s because this moving company has been in the moving business for nearly a century and has a sterling reputation for reliability, professionalism, and thorough jobs. National Van Lines handles short and long-distance moves, as well as international and corporate relocation projects. A certified ProMover, National Van Lines provides full-service moving, packing, and storage solutions.

pros

  • 90 years of high customer satisfaction ratings
  • Full-service packing and unpacking moves
  • Advanced security and climate-controlled storage units

cons

  • No online quote tool
  • Not the same team at both ends of the move

National Van Lines National Van Lines Visit Site

National Van Lines at a Glance

Main Services Covered
Local, long-distance, international, residential, corporate moves, storage solutions, auto transport, specialty item moves
Participating States
All states + international 
Online Quote Tool
No
Insurance Included
Basic coverage included, full-value protection at additional cost

Services Covered 

National Van Lines is a full-service moving company, which means the movers will take care of everything from start to finish, including packing and unpacking your belongings. For a price of course. You can also opt to do the packing yourself, and National Van Lines has a line of packing supplies you can purchase if you want to save yourself some money in the moving process. What’s nice about this company is that it will work with you, tailoring its offerings to fit your budget and your moving particulars.

Here are the services you can get from National Van Lines:

Moving Services

National Van Lines handles every type of move you can imagine, from local moves within the same state or city to cross-country moves. It has a network of moving agents in every state, which means it can handle long-distance moves professionally. National Van Lines also does corporate relocations and international moves.

Specialty Moving Services

National Van Lines provides specialty moving services for over-sized or extremely fragile, or valuable items. This can include pianos, antiques, pool tables, and expensive artwork. National Van Lines can also handle auto transport and custom crating jobs. It pretty much runs the gamut. 

Storage Services

National Van Lines also has several storage solutions, including warehouse storage units and storage-in-transit options. As with the moving services, National Van Lines’s storage solutions are full service. That means the company will come pick up your belongings, transport them to the storage facility, and return them to you when you are ready for them. What’s really good about National Van Lines is that it has top-notch features at all the storage facilities, including tagged inventory of all belongings, advanced security, and climate-controlled units.

Pricing

National Van Lines does not have flat-rate pricing. Like most moving companies, it will give you a custom quote based on the distance of your move, the contents you are moving, your current and future location, which additional services you may require, and other factors. 

Moving Process

National Van Lines has a little bit of a lengthy moving process. Just to get a price quote, you’ll need to fill out a basic online form. Then a representative will call you back to discuss all the details of your move. Once they have all the information, the rep can generate a price quote for you based on the details provided. The good news is you are not under any obligation to take the price quote once it’s generated. If you like the tune, you can sign up. Otherwise, you can just walk away.

Once you’ve decided on the move, National Van Lines will arrange the pickup date for your move. How things proceed from here depends on which services you are paying for. If you opt for the full-service moving option, trained movers will come and pack up your home for you, including wrapping and padding items to prevent damage during transit. Or you can handle that side of the move on your own. Either way, your items will be loaded up, transported, and unloaded at your new location. 

Fleet Details

National Van Lines has a tremendous network of moving vans across the country, and all movers are licensed and insured. The company averages roughly 8.5 million miles a year. National Van Lines has several accreditations, including ProMover certification, and an A+ rating from the Better Business Bureau, and is regarded highly within the Federal Motor Carrier Safety Administration. National Van Lines is also a licensed interstate moving company, which means it is legally allowed to move items from one state to the next. 

Customer Service

National Van Lines has an excellent reputation for customer satisfaction. In fact, it holds high rankings (for several years running) from the General Services Administration for customer satisfaction in household goods relocation. That is something you want to hear from a potential moving company.

We don’t love that you can’t generate a price quote online. But you can speak to a National Van Lines agent to get a personalized price quote based on your move. Call the number below or fill out the online contact form.

 877-590-2810

National Van Lines National Van Lines Visit Site

Testimonials 

Date: 4/16/2020

Rating: 5 Star

Name: Leon L.

Comment: Our move went very well thanks to the workers on both ends of the move. The loading was done by courteous workers who were also careful not to bang the walls or leave scuff marks in the house we were leaving. That eased our minds that we would not have added expenses to our house sale. On the other end of the move the people who unloaded the truck were efficient and helped to place some of the larger furniture where we needed it. They were very good in easing our setup in the new home. Overall we were very pleased

Date: 4/15/2020

Rating: 5 Star

Name: Robin C.

Comment: Excellent move from beginning to end! Jeff did a great job of setting up my move and keeping me informed during a very stressful time for all of us. The Sarasota crew was prompt, efficient, polite, and handled everything. The clean-up was extraordinary-to the point that one of my neighbors was wondering why I was having my house cleaned after they left. Sean handled the lead and the driving at both locations. The Bel Air delivery was flawless. I am still in awe of how he maneuvered his HUGE rig into my new condo development. My neighbors were very complimentary of his delivery, too. Since I am alone during this quarantine, I am still unpacking. So far, everything is in good condition. My furniture was placed where I asked and the boxes were stacked in the rooms marked with area around them so that I could unpack them. I am not sure that I could have picked a more challenging time to move to another state, but my house was sold, so off I went. Thank you again for the seamless move–if only all of our lives could be that way now.

Date: 4/9/2020

Rating: 5 Star

Name: Janet P.

Comment: Jack M. set the stage by being on time, Courteous, and quoting us very close to the exact number of pounds! Gustavo was a kind and thoughtful mover who was very thorough. Everything arrived on schedule with no breakage!! And across country!!! Great company!!

Bottom Line

With 90 years in the industry and a solid reputation for customer satisfaction, National Van Lines seems to have stood the test of time. Offering an extensive range of moving services from local to cross-country and even international, National Van Lines really covers the spectrum. Providing specialty moves for cars, crates, and other unique moving items is also helpful if you need this type of service. To top it all off, National Van Lines provides safe and secure storage options for businesses and consumers who need a place to store their extras during the transition. 

Sarah Badani has extensive research and review experience in the finance industry. With a degree in psychology and education, she brings a level of depth and understanding to her writing along with her own flavor to spice up each topic in a unique and inviting way.

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25 Jan 2021

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