In a Nutshell
pros
- Money-back guarantee
- Online booking with instant quote
- Cancel for free within 24 hours
cons
- No after-hours customer service
- Quality of providers can vary wildly
- Extra fees for stairs and large items
HireAHelper at a Glance
Main Services Covered: Packing, loading, unloading, furniture moving, day labor, short and long-distance moves, rental trucks, moving containers, semi-freight trailer rental
Participating States: 50
Online quote tool: Yes
Insurance included: Yes, basic
Services Covered
HireAHelper works with a massive network of movers and labor services, and you can find pretty much any type of moving service within its database. Here’s a list of some of the services covered by HireAHelper partners::
- Packing
- Loading
- Unloading
- Furniture moving
- Day labor
- Short-distance moves (local)
- Long-distance moves
- Rental trucks
- Moving containers
- Semi-freight container rentals
The basic concept is simple: get top-rated movers in your area, compare between them, and walk away with the best deal possible for your move. Here’s how HireAHelper works:
Step one: Search for your services
HireAHelper partners cover the spectrum from basic moving jobs to full-blown packing, loading, unloading, and beyond. You can use the many filters on HireAHelper to weed out companies that aren’t relevant to your search. Beyond just filtering, you can also sort the results by quality rating, price, and reviews.
Step two: Compare
Now that you have options, you can compare the offered services, prices, and other factors. Then you can make an informed decision as to which is the best option for you. Provide some additional information regarding your needs, and you’re ready to book.
Step three: Going beyond
Most comparison tools would end here, but this is where HireAHelper really sets itself apart from the rest. The service ensures you have a positive moving experience and stays with you from beginning to end. Customer service is available seven days a week, helpful resources abound, and there’s even a money-back guarantee (more on that in a minute). What’s offered by this company is quite impressive.
Pricing
HireAHelper doesn’t charge anything to use its comparison tool. This is actually impressive because the service provides a lot more than just a simple search engine. The movers themselves set pricing, and they can charge whatever they see as fair for the labor and time needed to complete a project, and prices will vary considerably based on several factors, including the type of services being used, the number of workers requested, the distance of the move, locations of the move, and company differences. Here are a few examples of previously-quoted moving services from HireAHelper partners:
Moving Process
As with pricing, each mover has a slightly different process. So you’ll have to contact them directly to clarify the exact process. But HireAHelper is really helpful in preparing people for the move. It has tons of resources online that you can read through to make the time leading up to and including moving day as stress-free as possible. I was impressed at how much assistance and information HireAHelper offers for free. From an entire moving advice blog to migration reports, HireAHelper really covers all your bases for you.
Fleet Details
What you get from a moving company depends on the service itself. This includes how many movers, what types of trucks, and what supplies and services are available. You can get everything from white-glove service where they do everything for you to basic packing supplies that allow you to do the job yourself. Check with each prospective mover what’s included in your package before signing anything.
Customer Service
HireAHelper has great customer service, another rarity for this type of industry. While it’s not available after-hours, you can reach out to a HireAHelper customer service rep every day of the week. HireAHelper also has a money-back guarantee if you’re not happy with your move. The company will reimburse you the costs of the move up to a certain amount. Usually these search engines take no responsibility for their partner companies. So it’s amazing that HireAHelper goes so far as to reimburse customers who had a bad experience. Big points there.
What’s more, HireAHelper adds additional insurance coverage to every move booked through its portal. So on top of whatever type of insurance coverage your mover supplies you with, HireAHelper also chips in $0.60 per pound. This money can go towards repairs or replacements in the event that something is damaged or lost during transit. The insurance coverage is capped at $10,000, but that’s still a lot better than what most business comparison portals offer.
Testimonials
“HEROES- Saved the Day!!! After the original company didn’t show up for the move, EkoMovers came to the rescue. Both movers worked hard to get everything done in a timely manner. I will recommend this company in the future.” - Kimberly P, Cincinnati, OH
“I had the best experience with this company! The two gentlemen, Edward and Jimmy were punctual, polite, professional, and very hard working! I would highly recommend this company to anyone! So impressed!” - Amy P, Saint Charles, MO
“Ashley and her team were so nice, careful with moving everything into the POD. They were on time, and worked nonstop; great job all around! I really appreciate everything they did. Thanks, Ashley!” - Michelle M, Richmond, VA
“Cory and Trey were excellent! They were on time, professional, RESPECTFUL, efficient, and incredibly hard-working. Additionally, they remained mindful and considerate of my concerned German Shepherd. I would recommend them for any job and have already shared their information with several observant neighbors. Thanks, guys :-)” - Tracy M, Clearwater, FL
Bottom Line
HireAHelper has proven that it is willing to go above and beyond what is expected of it from this industry. Between the additional resources, extra insurance coverage, and money-back guarantee, HireAHelper really outshines the competition. And 7-days a week customer support just completes the package.