Big Ben’s Moving Company Review

Sarah Badani

In a Nutshell

Big Ben’s Moving company is the whole package. Offering packing, moving, unpacking, and even set-up in your new home, Big Ben’s Moving is all about getting the job done right wherever your move takes you. The company also handles other aspects of your move, including storage facilities, automobile transport, corporate relocation, and more. Big Ben’s puts an emphasis on high-end, exclusive, and luxurious service for private and corporate moves.

pros

  • High-tech security and GPS tracking on all trucks
  • Added services like logistics planning and reinstalling
  • Highest level of professionalism and care

cons

  • Have to pay for packing materials

Big Ben’s Moving Company Big Ben’s Moving Company Visit Site

Big Ben’s Moving at a Glance

Participating States: All + international

Online quote tool: Yes

Insurance included: Yes

Services Covered

Big Ben’s Moving doesn’t just cover the spectrum when it comes to moving services, it encompasses it from all sides. Offering some of the most extensive moving assistance, Big Ben’s Moving extends its offerings to include things like new home planning and waste removal. Here’s a closer look at some of the services available from this top moving company:

  • Long-distance moves

From the planning to the unpacking, Big Ben’s Moving takes care of every aspect of your long-distance move. In fact, Big Ben’s Moving is so thorough that it coordinates its workers so that the same team that packs you up is there on the other end to unpack your belongings when they arrive.

  • Storage solutions

Big Ben’s Moving has some of the most sophisticated storage facilities we’ve ever seen. Each storage unit is climate controlled, and the complex is privately-owned without any public access that doesn’t have an appointment. You can also get crating, palletized, or loose storage options.  Big Ben’s Moving will pick up your storage items, pack and wrap them properly for storage, and deal with other aspects of storage.

  • Corporate moves

Commercial moves are another area of specialty for the Big Ben’s Moving crew. The company regularly moves law firms, fortune 500 companies, and other major offices, providing the organizational steps leading up to the move as well as the reinstallation requirements once you’ve settled into your new offices. Some of the additional services provided by Big Ben’s Moving include logistical planning with project managers, uninstall and reinstall of systems and furniture, compliance with building regulations, certificates of insurance, and storage solutions for documents, technology, and more.

  • Local moves
  • Long-distance moves
  • Packing services
  • Unpacking services
  • Uninstall and reinstall services
  • Storage solutions
  • Senior living transitions
  • Automobile transport
  • Home and carpet cleaning
  • Waste removal
  • Art removal and hanging
  • Wine handling
  • Charity donations
  • Estate sales
  • Home organizing and storage solutions

Pricing

Big Ben’s Moving pricing varies depending on the type of move, the distance, the amount of belongings you are moving, and the additional services you want included in your package.

For local moves, you’ll be charged hourly. You also get charged for the packing material. We don’t love this aspect, especially since some movers toss the cost of materials into the overall price. But Big Ben’s Moving assures customers that for the extra price, you get more than your money’s worth in care and meticulous attention to detail.

Long-distance moves will be given an overall price quote for the project.

Moving Process

The Big Ben’s Moving moving process can be broken down into 5 steps:

  1. Project survey
  2. This can be done over the phone or in-home. It’ll give Big Ben’s Moving an exact breakdown of your belongings. This will allow the company to give you an accurate price estimate.

  3. Project management
  4. This is where Big Ben’s Moving coordinates all the various details of your move, from start to finish, and everything in between.

  5. Move preparation
  6. Here, Big Ben’s Moving gets the moving team involved, tagging and marking all of your belongings, works with the layout of your new location, and deals with the protection of your property.

  7. Move services
  8. Moving is done in a professional and timely fashion.

  9. Post-move services
  10. This includes removing all packing materials, placing things in the proper position, and any other additional services you’ve requested.

Fleet Details

Big Ben's Moving is all about professionalism. It combines the discipline only an army career can offer with the experience and knowledge of moving industry veterans to create a winning combination. The service is done in a professional, white-glove manner (literally—the guys come wearing white gloves). Everything from their attire to their demeanor and behavior exudes professionalism. These policies are what give Big Ben's Moving bragging rights to call themselves the exclusive, high profile clientele moving company.

Big Ben's Moving uses 18-wheelers and tractor-trailers and has millions of miles logged in 2019 alone. For long-distance moves, you'll get a 26', 50', or 53' trailer. All vehicles are decked out with the latest state-of-the-art security systems along with GPS tracking systems.

Customer Service

Big Ben’s Moving has customers service available via phone or email with the contact details below:

Corporate Address:

7100 Hayvenhurst Ave Unit 325, Van Nuys, CA, 91406

Phone: 

800-618-7514

Email: 

info@bigbensmoving.com

Another notch on the customer service belt for Big Ben's Moving is the non-disclosure agreement. This is a contract that all employees, including managers, crew leaders, team members, and more, are required to sign before working for Big Ben's Moving. The non-disclosure agreement states that no one is allowed to discuss in any way the clients or the details of their moves (contents, etc.). This is a level of privacy that is unheard of in most other moving companies, and it's what makes Big Ben's Moving really stand out for the high-profile clientele who are looking for classified moving conditions.

Big Ben’s Moving Company Big Ben’s Moving Company Visit Site

Testimonials 

"If you're looking for an honest, friendly, and professional moving company, I recommend Big Ben's." - Paul T.

"I'd recommend Big Ben's Moving & Storage to anyone looking to make a move with professional movers." Richard K.

Bottom Line

If it's professionalism and quality you're looking for, you can't go wrong with Big Ben's Moving. With a reputation for sterling service that really spares no expense, Big Ben's Moving takes all of the stress out of that big day. From corporate, high-profile companies to individuals looking to move downtown, Big Ben's Moving takes care of every detail, making it an easy moving service to recommend.

Sarah Badani has extensive research and review experience in the finance industry. With a degree in psychology and education, she brings a level of depth and understanding to her writing along with her own flavor to spice up each topic in a unique and inviting way.

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22 Sep 2020

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