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A1 Auto Transport Review

Michael Graw

In a Nutshell

A1 Auto Transport is a shipping company that works with a wide variety of vehicles, including cars, trucks, motorcycles, boats, and more. The company operates in all 50 states and offers real-time tracking of your vehicle from the moment it’s picked up to the moment it’s dropped off. A1 isn’t the fastest or cheapest auto transport company around, but the company takes excellent care of the vehicles it moves and reliably delivers them on time.

pros

  • Reliable on-time delivery in 2-day window
  • Operates in all 50 states
  • Transports a wide range of vehicles

cons

  • Poor customer service during quote process
  • Gives your information to other shipping firms

A1 Auto Transport at a Glance

Main Services Covered
Nationwide auto, boat, & motorcycle shipping
Participating States
50
Online quote tool
No
Insurance included
Yes

Services Covered

A1 Auto Transport takes care of the entire process of shipping a vehicle from door to door, anywhere in the country.  You can also arrange to have your vehicle dropped off or picked up at one of A1’s transit terminals, which are available in most major US cities. While your vehicle is in transit, you can track it in real-time by GPS. You can ship your vehicle anywhere in the US or internationally. Plus, A1 includes standard insurance for your vehicle with every quote.

One of the things that’s great about A1 is that the company works with almost any vehicle. You can ship cars, trucks, motorcycles, boats, RVs, ATVs, heavy equipment, and more. A1 also handles both personal deliveries and vehicle transport for dealers and businesses.

  • Ship any type of vehicle
  • Ship to/from any US state or internationally
  • Track your vehicle by GPS in real-time
  • Insurance included with every quote

Pricing

A1 Auto Transport offers transport pricing by quote only. You can request a quote online by entering your origin and destination cities, but your quote will be delivered over the phone by an A1 agent. Notably, A1 shares your information with other vehicle shipping companies when you request a quote, so you may receive quotes from multiple shippers. 

A1 isn’t the cheapest transport service for most moves. For a cross-country auto transit, expect a price in the neighborhood of $1,600.

Moving Process

Once you get in touch with A1 Auto Transport for a quote, a representative from the company will call you to offer pricing and an estimate for your vehicle’s delivery. If you do decide to go with A1, the company will email you some forms to sign and arrange for payment through an online portal.

A1 then makes the shipping process as simple as possible. The company picks up your vehicle from your home at a prearranged time and loads it onto a trailer. You do need to be present for the process, but there’s nothing you need to do other than sign some paperwork. 

Once the move is underway, you can track your vehicle’s location by GPS at any time and you receive your driver’s contact information a few days ahead of delivery. The company keeps you updated on the estimated delivery date of your vehicle, and typically drops it off within a 2-day time window. During delivery, A1 will offload your vehicle from the carrier and park it in your driveway.

Fleet Details

A1 has a fleet of 30 carriers, which ensures that your vehicle transport is never held up for lack of a truck. The company carefully manages its drivers’ schedules and routes to ensure that vehicles are moved efficiently with as little sitting time as possible.

Customer Service

A1 offers 24/7 customer service by phone and email. The company also has an FAQs page, where you can find more information about what A1 offers and how to get your vehicle ready for delivery.

One thing to note is that some customers complained that A1 agents can be terse or unfriendly when calling for an initial quote, especially if you’re just shopping around. This experience wasn’t universal, however, and likely depends on the specific agent you get on the phone.

All A1 quotes include standard insurance for the vehicle being transported. This covers minor exterior damage and damage to your vehicle in the event of an accident. However, if you’re shipping a specialty vehicle with a high value, you may need a supplemental insurance policy from a third-party insurance broker.

Testimonials

“Joe [at A1] was very competent, gave off the impression he’d done this a million times, and it really showed throughout the transport. He listened to my request carefully, offered me several options, stayed in touch during the transport, and made sure I was happy with everything. Overall, a great company which I would definitely recommend to others!"

“My car always arrived promptly on schedule, never with a hint of scratch or dirt or damage, and they keep me updated every step of the process. When you’ve found a company whose genuine care for their customers comes naturally, you stand by them no matter what. It’s the most logical thing to do.”

“The truck arrived an hour early, yet the driver patiently waited for me to arrive. He thoroughly checked my car for scratches or anything that might affect the transport then drove it onto the truck. I was given a 2 day time window during which the car was supposed to arrive, and it got to Iowa in the evening of the first day. The trip didn’t damage it at all. Next time a friend wants to move, I’ll surely recommend A1 Auto Transport.”

Bottom Line

A1 Auto Transport is a trustworthy shipping service for getting any vehicle from Point A to Point B. The company ships not only cars, but also boats, RVs, motorcycles, trucks, and more. Pickup and delivery are reliably on time, and you can track your vehicle throughout the transport process. Plus, A1 offers 24/7 customer service and includes insurance for your vehicle with every quote.

Michael Graw is a freelance writer and journalist based in the Pacific Northwest who writes for top10.com.

A1 Auto Transport customer reviews

Based on 24 reviews

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29 Jun 2022

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Top Reviews

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4 months ago

They delivered my car safely without any dents or scratches and were very friendly upon arrival. The prices had also been very reasonable.

4 months ago

Last time, I shipped the car to Greece with this company. It was affordable and the car did not even have one scratch. Will definitely use them again.

4 months ago

They work hard and get the job done no matter where the issues are and there are no problems with service.

4 months ago

A1 auto transport received an excellent rating for me due to their extremely helpful knowledge over the phone.

5 months ago

On time delivery and low cost. The customer service was great. Satisfactory shipping.

5 months ago

It gets things to their destination very quickly. And their performance is outstanding.

5 months ago

I really liked using them. Made moving really easy. I'd recommend them to anyone that is moving across the US.

5 months ago

I did not dislike anything about the application. It is a very good tool to use with no problems at all.

6 months ago

A1 Auto Transport is efficient. I don't have a lot of experience with it but all I know is positive.

6 months ago

It has a lot of special factors and is very good to use, easy to use, and saves a lot of money.

6 months ago

I gave A1 Auto Transport a excellent rating because everything went well. I like it all and there's nothing I dislike.

4 months ago

In my opinion, I thought that the company was fast and easy for the consumer to navigate.

4 months ago

This service is reliable and very easy. Although a little bit over priced, at least for me, I am definitely satisfied.

5 months ago

Because it is a safe and cheap vehicle mover and the vehicle shipment is extremely important .

5 months ago

We received the wrong parts more than once, but I don't blame them. Know that if you're car is foreign you need to identify exactly where it is made. Toyota is Japanese I think and if it's made there the parts are slightly different than American assembled Toyota.

5 months ago

Because it was very unique and advanced service and useful to me and love to use it always. I'll seek more services from them. Specially as it was very highly recommended and a trusted service to me from my family and my friends. I love to deal with them whenever need. I hope they keep in this level of the great service they offer.

6 months ago

This was a pretty good service, it could have been a bit more affordable for the time it took for delivery.

6 months ago

It has good and remarkable customer service with any and all my issues. It also is reliable.

5 months ago

Because I feel like overall it is rarely easy to use but it is still not my favorite.

5 months ago

It is OK, it's nothing special. It's more average than anything, but it is easy to use.

A1 Auto Transport