In a Nutshell
pros
- Reliable on-time delivery in 2-day window
- Operates in all 50 states
- Transports a wide range of vehicles
cons
- Poor customer service during quote process
- Gives your information to other shipping firms
A1 Auto Transport at a Glance
Services Covered
A1 Auto Transport takes care of the entire process of shipping a vehicle from door to door, anywhere in the country. You can also arrange to have your vehicle dropped off or picked up at one of A1’s transit terminals, which are available in most major US cities. While your vehicle is in transit, you can track it in real-time by GPS. You can ship your vehicle anywhere in the US or internationally. Plus, A1 includes standard insurance for your vehicle with every quote.
One of the things that’s great about A1 is that the company works with almost any vehicle. You can ship cars, trucks, motorcycles, boats, RVs, ATVs, heavy equipment, and more. A1 also handles both personal deliveries and vehicle transport for dealers and businesses.
- Ship any type of vehicle
- Ship to/from any US state or internationally
- Track your vehicle by GPS in real-time
- Insurance included with every quote
Pricing
A1 Auto Transport offers transport pricing by quote only. You can request a quote online by entering your origin and destination cities, but your quote will be delivered over the phone by an A1 agent. Notably, A1 shares your information with other vehicle shipping companies when you request a quote, so you may receive quotes from multiple shippers.
A1 isn’t the cheapest transport service for most moves. For a cross-country auto transit, expect a price in the neighborhood of $1,600.
Moving Process
Once you get in touch with A1 Auto Transport for a quote, a representative from the company will call you to offer pricing and an estimate for your vehicle’s delivery. If you do decide to go with A1, the company will email you some forms to sign and arrange for payment through an online portal.
A1 then makes the shipping process as simple as possible. The company picks up your vehicle from your home at a prearranged time and loads it onto a trailer. You do need to be present for the process, but there’s nothing you need to do other than sign some paperwork.
Once the move is underway, you can track your vehicle’s location by GPS at any time and you receive your driver’s contact information a few days ahead of delivery. The company keeps you updated on the estimated delivery date of your vehicle, and typically drops it off within a 2-day time window. During delivery, A1 will offload your vehicle from the carrier and park it in your driveway.
Fleet Details
A1 has a fleet of 30 carriers, which ensures that your vehicle transport is never held up for lack of a truck. The company carefully manages its drivers’ schedules and routes to ensure that vehicles are moved efficiently with as little sitting time as possible.
Customer Service
A1 offers 24/7 customer service by phone and email. The company also has an FAQs page, where you can find more information about what A1 offers and how to get your vehicle ready for delivery.
One thing to note is that some customers complained that A1 agents can be terse or unfriendly when calling for an initial quote, especially if you’re just shopping around. This experience wasn’t universal, however, and likely depends on the specific agent you get on the phone.
All A1 quotes include standard insurance for the vehicle being transported. This covers minor exterior damage and damage to your vehicle in the event of an accident. However, if you’re shipping a specialty vehicle with a high value, you may need a supplemental insurance policy from a third-party insurance broker.
Testimonials
“Joe [at A1] was very competent, gave off the impression he’d done this a million times, and it really showed throughout the transport. He listened to my request carefully, offered me several options, stayed in touch during the transport, and made sure I was happy with everything. Overall, a great company which I would definitely recommend to others!"
“My car always arrived promptly on schedule, never with a hint of scratch or dirt or damage, and they keep me updated every step of the process. When you’ve found a company whose genuine care for their customers comes naturally, you stand by them no matter what. It’s the most logical thing to do.”
“The truck arrived an hour early, yet the driver patiently waited for me to arrive. He thoroughly checked my car for scratches or anything that might affect the transport then drove it onto the truck. I was given a 2 day time window during which the car was supposed to arrive, and it got to Iowa in the evening of the first day. The trip didn’t damage it at all. Next time a friend wants to move, I’ll surely recommend A1 Auto Transport.”
Bottom Line
A1 Auto Transport is a trustworthy shipping service for getting any vehicle from Point A to Point B. The company ships not only cars, but also boats, RVs, motorcycles, trucks, and more. Pickup and delivery are reliably on time, and you can track your vehicle throughout the transport process. Plus, A1 offers 24/7 customer service and includes insurance for your vehicle with every quote.
