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Last UpdatedMay 2023

Best Medical Alert Systems of 2023
Make sure help is always nearby

Check out our top choices for easy-to-use devices and 24/7 monitoring.

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Natural Intelligence does not provide medical advice, diagnosis, or treatment. If you think you may have a medical emergency, call your doctor or your local emergency number immediately.

We find the 10 best options, so you can make informed decisions on tons of products and services.

Who Needs a Medical Alert Device?

Medical alert systems are great for anyone living alone, or with heightened medical needs or anxiety about getting help when they need it. For example, Medical Alerts for seniors come with fall detection technology, which means without even pressing a button, help is sent in the case of an emergency.

What Should I Look Out for when Buying Medical Alert Devices?

The basics are the same whichever company you choose: press the button on your medical alert device and you will be on the line with a professional in under a minute. The similarities tend to end there. 

One example is monitoring. Some companies simply have a 24/7 call center that dispatches emergency services or call loved ones in the case of an emergency. Others have automatic digital monitoring.

Intruder alerts and 2-way calling are also special features you might be interested in. 

Top 3 Medical Alert Systems

1. Medical Guardian

  • Free month + free shipping
  • Free lockbox, free 2nd button
  • Fully customizable plans

Medical Guardian Medical Guardian Visit Site

2. Mobile Help

  • Highly rated call center quality
  • Fastest response time
  • Online mapping of location

MobileHelp MobileHelp Visit Site

3. Medical Alert

  • Sleek modern design options
  • USB port enabled
  • Mobile app available for caregivers

Medical Alert Medical Alert Visit Site

With all of these options and more, it can be difficult to find the right choice for you or your loved ones. So we’ve made it easy for you. Our expert advice tells you everything you need to know about medical alert systems, helping you find exactly what you’re looking for. 

Our Top 3 Picks

  • 1


    • Best forQuick response times
    • Monthly price$24.95-$64.95
    • Trial periodYes

    With MobileHelp, you can choose between an in-home or on-the-go system, or a bundled package that combines the two. These medical alert systems suit seniors who spend most of their time at home and active older adults who enjoy being out and about. 

    MobileHelp's devices have several valuable add-on services, such as MD Live and Mobile Vitals, which help seniors take charge of their health and maintain their independence. MDLive, for example, provides telehealthcare services that let you connect with a board-certified doctor through video calls.

    John Buchanan, a registered nurse and former EMT at Saint Francis Hospital, remembers responding to an older woman who had fallen and hit her head. She lived alone with a MobileHelp system and only spoke Spanish. Fortunately, the monitoring representative on the base unit was able to interpret. He alerted John's team that the patient had been taking blood thinners, so they took her to the hospital as a precaution. Tests later showed she had internal bleeding. John says, "without an interpreter, we might not have known her history or what medications she was taking."

    Why we chose MobileHelp: This provider allows you to try their service for 30 days. When you join, they don't ask you to sign a contract or pay equipment fees (for six of the eight products offered).

    Our experience: We like that MobileHelp offers a wide array of add-on services. We also appreciated their quick response times—from 1-15 seconds on average — indicating speedy and attentive service.

    • Quick response times (1-15 seconds on average)
    • Free 30-day trial period
    • Access to telehealthcare features
    • Charges processing fees for some systems
    • Lost or damaged equipment may incur a fee
  • 2
    Medical Guardian

    Medical Guardian

    • Best forAutomatic emergency response fall detection
    • Monthly price$29.95-$44.95
    • Trial periodNo

    Medical Guardian has been in business for 16 years and boasts over 300,000 users. Their medical alert systems deliver 24/7 at-home and on-the-go monitoring, while their versatile devices can connect to landlines, WiFi, and cellular networks.

    Chris McDermott, an advanced practice registered nurse and certified life care planner at Intercoastal Consulting & Life Care Planning (ICLCP), states that the company's connectivity options give consumers "the best of both worlds, as some other devices [are] limited to a landline or cellular service." He adds, "[this] service also uses Verizon for its cellular network, which can be helpful if one travels somewhere with limited connectivity and has an emergency."

    Medical Guardian provides monthly, quarterly, or annual subscription options, and offer add-on services, such as fall detection, at an extra cost. Long-term contracts are not required, and the initial subscription fee includes the price of the equipment.

    Why we chose Medical Guardian: Medical Guardian offers features like automatic emergency response, fall detection, and an extended signal range of up to 1,400 feet. In addition, their certified Diamond Monitoring Center is available around the clock and notifies your designated contact in emergency and non-emergency situations—no matter which subscription you choose. 

    Our experience: We felt that Medical Guardian's product quiz effectively determined which device best suits our needs. After answering three questions, the site recommended we try Mobile 2.0. This device had an extended, five-day battery life and GPS tracking - fit for active seniors. However, we didn't like that they asked for our contact details before sharing this recommendation.

    • No contracts or hidden fees
    • Offers automatic emergency response in case of a fall
    • Long-lasting battery life—up to 168 hours
    • No free trials
    • Charges a $50 cancellation fee
  • 3
    ADT Health

    ADT Health

    • Best forHome temperature monitoring
    • Monthly price$29.99-$39.99
    • Trial periodNo

    ADT Health has access to several US-based control centers and protects around six million users. They offer three service tiers, each with flexible payment options and a permanent price lock guarantee. ADT also provides access to additional services, including home temperature monitoring and around-the-clock support. 

    Their monitoring specialists are trained to assist seniors in various emergencies, including health-related concerns. These experts assess your situation, contact and dispatch emergency personnel to your home, and keep your family members updated as needed.

    Helen Anderson, a nurse care manager at Hello Care in Portland, OR, tells the story of how ADT's temperature detection feature once alerted them that a senior's home was too hot over the summer. They were able to enter the house, where they found that the AC unit's breaker had popped out. She adds, "the risks for older adults living alone are unpredictable, so a system that detects falls and temperature extremes covers more possibilities."

    Why we chose ADT Health: This service offers a waterproof wall-mount button free of charge for additional protection in the shower. ADT also includes two-way talk in every package to ensure clients can reach support whenever needed.

    Our experience: We liked that ADT Health shipped and activated the medical alarm system at no extra cost. We also appreciated that their site clearly explains who each service tier is for - for example, stating that the Medical Alert Basic system is fit for people who mainly stay home and have a landline.

    • Monthly costs are guaranteed not to increase
    • Free shipping, activation, and equipment
    • Offers a six-month money-back guarantee
    • Home base units have a limited range
    • No daily check-in service
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