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Identity Defense Review

Kate Stacey

In a Nutshell

An affordable cloud-based solution, Identity Defense uses AI to monitor your accounts and other online information 24/7 and immediately alert you of any attempts to steal your identity. Identity Defense offers 3 tiers of protection, allowing you to choose a plan to suit your security needs and budget.


  • Affordable protection against identity theft
  • Ability to choose a level of protection to suit your needs
  • Family plans available


  • Only the top 2 pricing tiers include credit monitoring
  • While affordable, the pricing tiers and discounts are confusing

Identity Defense Identity Defense Visit Site

A Brilliant Solution For

  • Individuals and families

  • Budget-friendly basic ID theft protection

  • Affordable comprehensive coverage, if needed

How Does It Work

Identity Defense protects your online financial and other personal information from fraudsters. Delivered via a cloud-based service, Identity Defense:

  • Monitors and protects your accounts and personal information

  • Alerts you of any suspicious activity detected on them

  • Helps you recover from any financial losses sustained as a result of identity theft

Using artificial intelligence by IBM Watson, Identity Defense monitors and protects your online identity around the clock. IBM Watson’s AI has the capacity to continually scan billions of data sources for the use of your personal details. This allows Identity Defense to keep an eye on your accounts and other personal information 24/7. 

It monitors financial accounts, credit scores, dark web activity, and social media sites for events such as:

  • Attempted credit applications in your name

  • Changes to a bank account

  • Use of your credit card details, social security number, health insurance ID, or passport

  • Use of your personal details including date of birth, email, and mailing address

If your accounts or personal information are compromised, Identity Defense instantly notifies you, so you can act immediately and protect your identity from the threat. It also offers stolen funds reimbursement for financial losses resulting from identity theft. 

Identity Defense’s plans cater to both individuals and families and provide different levels of protection depending on your needs and financial circumstances.

What Does The Service Watch Out For

Identity Defense offers 3 tiers of coverage, providing increasingly comprehensive layers of protection against the threat of identity theft. All 3 plans include up to $1,000,000 in identity theft insurance to compensate for stolen funds. 

Identity Defense’s Essential plan includes:

  • Dark web monitoring to track any of your personal information that appears on the dark web

  • High-risk transaction monitoring to detect any suspicious activity on your accounts

The Plus plan includes the features of an Essential Plan as well as:

  • 3-bureau credit monitoring (Experian, Equifax, and TransUnion)

  • Monthly credit score check

  • Address monitoring, for both home and business

The Complete plan offers the most comprehensive coverage. In addition to all of the above features available under both the Essential and Plus plans, it includes:

  • Yearly credit report and scores

  • Social media monitoring for platforms including Facebook, Twitter, LinkedIn, and Instagram

  • Bank account takeover monitoring in the event someone tries to access your accounts

Recovery Services- what can Identity Defense do if my identity is stolen?

In the event your identity is compromised, Identity Defense offers up to $1,000,000 in identity theft insurance and stolen funds reimbursement coverage. 

While this figure is fairly standard across the industry, it’s reassuringly available with each of Identity Defense’s plans, including the entry-level Essential plan.

How Easy Is It to Use?

Identity Defense is cloud-based, so it’s easy to access and use via its website. The sign-up process is straightforward, requiring customers to provide basic identity information including their address and social security number in an online form.


Identity Defense offers 3 tiers of payment plans for both individuals and families. Each plan includes up to $1,000,000 in identity theft insurance. Identity Defense appears to regularly offer discounts on its family plans. 

Essential Plan
Plus Plan
Complete Plan
Special rate 
$6.99/month or $69.90/year
$9.99/month or $99.90/year
$19.99/month or $199.90/year
Regular rate 

Individual - $8.99/month or $107.88/year

Family - $14.99/month or $179.88/year

Individual - $19.99/month or $239.88/year

Family - $29.99/month or $359.88/year

Individual - $29.99/month or $359.88/year

Family - $39.99/month or $479.88/year

Identity Defense Identity Defense Visit Site

Help and Support

Identity Defense has a US-based client care center available:

  • Monday - Friday from 8am-11pm EST

  • Sunday from 9am-6pm EST

The client care team is contactable by phone or email.

How does - Identity Defense compare to its competitors?

Identity Defense
Identity Defense
Identity Force
Best for
Affordable identity theft protection
Full-spectrum protection
Internet banking
$6.99/month or $69.90/year
$7.20/month or $79.99/year
Free trial
No - but discounts offered
Yes - 14 days
Mobile app
Identity theft insurance
Up to $1,000,000
Up to $1,000,000
Up to $1,000,000
24/7 customer support

Bottom Line

Identity Defense is one of the most affordable solutions currently on the market for protection against identity theft, offering different levels of protection to suit your needs and budget.

Kate is a lawyer and writer with degrees in law and business management, combined with 8+ years' experience in criminal and human rights law.

Identity Defense customer reviews

Based on 16 reviews

Ease of use

Brand satisfaction

Value for money

Service quality

Top Reviews

Ease of use

Brand satisfaction

Value for money

Service quality

7 months ago

Identity Defense is great to have, it alerts you if anybody is trying to use your identity. I love it and will continue using it in the future.

7 months ago

Identity Defense is very reliable in securing my information online and I will recommend it to anyone who needs this protection.

8 months ago

Their name says it all, Identity Defense for all. The product speaks for itself and helps me to keep my information safe and secure.

8 months ago

With Identity Defense I feel safe. Their instructions are fairly simple, speaking to someone can be challenging with their accents. Also the terms can be confusing.

5 months ago

With Identity Defense I feel like if something happens I would get reimbursed for my loses. I would know right away if somebody was to steal my identity. Someone that didn't have this would not know and it would end up being a major disaster for them.

6 months ago

Using Identity Defense, I have not had any identity theft occurrences, so it is better than the average, but who knows what the future will bring.

6 months ago

It is efficient and worry free. It gave me peace of mind regarding identity theft. I would recommend Identity Defense to everyone.

6 months ago

They are perfect service to use when you are a victim of identity theft. They will help you with whatever you're in need of. I love using their service and I would recommend it to everyone.

6 months ago

Identity Defense is great at keeping the files on your computer and whatever you have saved on your phone safe from hackers. That's it, my information is protected and everyone is happy.

7 months ago

The security knowing your Information is safe is so important and it is such a relief to know your information cannot be tampered with.

7 months ago

Identity Defense helps me protect my identity online. They keep my information secure and others from stealing my identity. They don't need to do anything better as they are already perfect enough. That is why I think they are reliable and trustworthy.

7 months ago

I find Identity Defense is a comprehensive product for providing the protection and security I'm looking for.

5 months ago

They do a good job alerting you to concerns in your credit report. They could do a better job at helping once there is a breech by giving clear direction and helping come up with a solution.

7 months ago

Identity Defense theft protection does keep my personal information safe on all of my devices. It works to safeguard me from having my ID stolen. For the price, it is not too bad.

6 months ago

I think there product is very expensive. There are other options that are more cost effective. They should make it a lot more affordable.

8 months ago

I feel it's just like all the rest, it's just a way to get you in to credit card debt and it has lots of extra charges for basic services.

16 reviews