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Identity Defense Identity Theft Protection Review (2024)

Budget-Friendly ID Theft Protection
By Kate StaceyBy Kate Stacey -
Last Updated: Jun 09, 2023
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From $6.99/month
Insurance coverage
$1 million
Number of Devices
Individual or entire family

Our Verdict

Is Identity Defense Worth Signing Up For?

An affordable cloud-based solution, Identity Defense uses AI to monitor your accounts and other online information 24/7 and immediately alert you of any attempts to steal your identity. Identity Defense offers 3 tiers of protection, allowing you to choose a plan to suit your security needs and budget.

From $6.99/month
Insurance coverage
$1 million
Number of Devices
Individual or entire family

Identity Defense at a Glance

Editorial Score

Additional Protection

Cloud-based website offers 24/7 monitoring


3-bureau credit monitoring, dark web, high-risk transaction, address and social media, bank account takeover

Theft Insurance

Up to $1,000,000 in identity theft insurance and stolen funds reimbursement coverage

Customer Support

US-based client care center Mon-Fri from 8-11 EST, Sunday from 9-6 EST. Phone or email 1-888-217-0379; customercare@identitydefense.com

Scalable Plans

3 tiers of payment plans for both individuals and families with regular discounts on family plans

Identity Defense Pros & Cons


Affordable protection against identity theft
Ability to choose a level of protection to suit your needs
Family plans available


Only the top 2 pricing tiers include credit monitoring
While affordable, the pricing tiers and discounts are confusing

How do I know I can trust this Identity Defense review?

Top10.com authors, contributors, and editors are serious about research. We combine our own experience with the services we recommend, with reviews that come from verified users–just like you! Together, with reviews from industry experts, we find the Top 10 best products and services to make sure you can choose with confidence and ease.

Identity Defense Identity Defense Visit Site

How Identity Defense Works

Identity Defense protects your online financial and other personal information from fraudsters. Delivered via a cloud-based service, Identity Defense:

  • Monitors and protects your accounts and personal information
  • Alerts you of any suspicious activity detected on them
  • Helps you recover from any financial losses sustained as a result of identity theft

Using artificial intelligence by IBM Watson, Identity Defense monitors and protects your online identity around the clock. IBM Watson’s AI has the capacity to continually scan billions of data sources for the use of your personal details. This allows Identity Defense to keep an eye on your accounts and other personal information 24/7. 

It monitors financial accounts, credit scores, dark web activity, and social media sites for events such as:

  • Attempted credit applications in your name
  • Changes to a bank account
  • Use of your credit card details, social security number, health insurance ID, or passport
  • Use of your personal details including date of birth, email, and mailing address

If your accounts or personal information are compromised, Identity Defense instantly notifies you, so you can act immediately and protect your identity from the threat. It also offers stolen funds reimbursement for financial losses resulting from identity theft. 

Identity Defense’s plans cater to both individuals and families and provide different levels of protection depending on your needs and financial circumstances.

What Does Identity Defense  Watch Out For

Identity Defense offers 3 tiers of coverage, providing increasingly comprehensive layers of protection against the threat of identity theft. All 3 plans include up to $1,000,000 in identity theft insurance to compensate for stolen funds. 

Identity Defense’s Essential plan includes:

  • Dark web monitoring to track any of your personal information that appears on the dark web
  • High-risk transaction monitoring to detect any suspicious activity on your accounts

The Plus plan includes the features of an Essential Plan as well as:

  • 3-bureau credit monitoring (Experian, Equifax, and TransUnion)
  • Monthly credit score check
  • Address monitoring, for both home and business

The Complete plan offers the most comprehensive coverage. In addition to all of the above features available under both the Essential and Plus plans, it includes:

  • Yearly credit report and scores
  • Social media monitoring for platforms including Facebook, Twitter, LinkedIn, and Instagram
  • Bank account takeover monitoring in the event someone tries to access your accounts

What Can Identity Defense Do If My Identity Is Stolen?

In the event your identity is compromised, Identity Defense offers up to $1,000,000 in identity theft insurance and stolen funds reimbursement coverage. 

While this figure is fairly standard across the industry, it’s reassuringly available with each of Identity Defense’s plans, including the entry-level Essential plan.

How Easy Is It to Use?

Identity Defense is cloud-based, so it’s easy to access and use via its website. The sign-up process is straightforward, requiring customers to provide basic identity information including their address and social security number in an online form.

Identity Defense Customer Support

Identity Defense has a US-based client care center available:

  • Monday - Friday from 8am-11pm EST
  • Sunday from 9am-6pm EST

The client care team is contactable by phone or email.

Identity Defense Pricing

Identity Defense offers 3 tiers of payment plans for both individuals and families. Each plan includes up to $1,000,000 in identity theft insurance. Identity Defense appears to regularly offer discounts on its family plans. 

Essential Plan
Plus Plan
Complete Plan

Special rate 

$6.99/month or $69.90/year

$9.99/month or $99.90/year

$19.99/month or $199.90/year

Regular rate 

Individual - $8.99/month or $107.88/year

Family - $14.99/month or $179.88/year

Individual - $19.99/month or $239.88/year

Family - $29.99/month or $359.88/year

Individual - $29.99/month or $359.88/year

Family - $39.99/month or $479.88/year

Identity Defense Alternatives

How Identity Defense Compares to Other ID Theft Protection Services

Identity Defense
Identity Defense
Identity Force

Best for

Affordable identity theft protection

Full-spectrum protection

Internet banking


$6.99/month or $69.90/year

$7.20/month or $79.99/year


Free trial

No - but discounts offered


Yes - 14 days

Mobile app




Identity theft insurance

Up to $1,000,000

Up to $1,000,000

Up to $1,000,000

24/7 customer support




Bottom Line

Identity Defense is one of the most affordable solutions currently on the market for protection against identity theft, offering different levels of protection to suit your needs and budget.

Kate writes for Top10.com and is a lawyer with degrees in law and business management, combined with over a decade of experience in criminal and human rights law.

Identity Defense reviews

Average • Reviews 1
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10 months ago
***IDENTITY DEFENSE IS A SCAM/FRAUDULENT COMPANY *** ***Stay away from this scam of a companY *** THEY ARE PART OF A GROUP OF DATA COLLECTORS AS WELL. THEY WORK UNDER PRIVACY DEFENCE PER THE BBB, LOOK AT THE BBB, TRUST PILOT, YELP, AND GOOGLE REVIEWS. THEY WONT TELL YOU THEIR LOCATION BUT I GOT IT. BUT HERE IT IS ANYWAY. THEY ARE LOCATED IN FAIRFAX COUNTY, VA UNDER A PO BOX. THAT WAY YOU CAN FIND SOOO MANY COMPLAINTS ABOUT THESE POS. GO TO A REAL COMPANY THROUGH THE BUREAUS THEMSELVES. THEY CARE CHEAPER AND THEIR CUSTOMER SERVICE DOESNT SUCK. Hundreds of millions of people were given memberships to this POS company to “monitor your credit score for discrepancies” after the data breaches one being Capital One. THEY ARE BY LAW SUPPOSED TO BE MONITORING MY CREDIT BUT INSTEAD DELETED MY ACCOUNT my biggest time in needED HELP. NICE OF THEM HUH? credit help, they dropped the ball plus cancelled my membership. NEVER EVER USE THEM FOR ANY SERVICES!!! If you want an updated PDF with documents I have it prepared for any email anyone can provide with my signature. Please let me know who to forward to. It contains many attachments in PDF. Update 6/1423 - I emailed the requested documentation via PDF of the set of documents of IdentityDefense to Trrustpilot has this copy. Contact me if more is needed.

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