In a Nutshell
pros
- More than 30 years of experience
- 24/7 service requests
- Easy-to-follow warranty packages
cons
- No stated workmanship guarantee
- Some homeowners’ plans might need add-ons
Covering both new and pre-owned properties, 2-10 HBW is not only a friend of the homeowner but also a powerful partner of builders and real estate professionals. Concentrating on providing the highest possible savings and the lowest possible risk, this A rated BBB company has an outstanding reputation and it’s easy to see why.
Packages, Plans & Prices
2-10 HBW is a little different to most home warranty providers. It offers three main packages, not dissimilar to its competitors, but it offers customization like you’ve never seen. Whilst the ‘Home Systems Package’ will cover your core units like A/C and heating - and the ‘Major Only Package’ speaks for itself – both can be made highly bespoke. To combine the two – you can purchase the ‘Everything Together Coverage’ which is a full protection service, this will cost you $549 per year. ‘Major Only’ is quite low at $399 per year and ‘Home Systems’ will set you back $399 too.
Coverage offered across the three plans outlined above can include heating – gas, electric, oil, steam, wall units, ductwork and gas lines. Air conditioning coverage includes refrigeration systems, heat pumps, coolers, wall units, thermostats and 13-SEER and HCFC-22 systems. Appliance coverage is available and can protect ranges, ovens, cooktops, dishwashers, microwaves, refrigerators, garbage disposals, washers, dryers and trash compactors. Plumbing covers piping, toilets, valves, pressure regulators, stoppages, heaters and sump pumps – whilst electrical coverage includes wiring, panels, switches and fans.
All plans can be customized with any of the above, but are also eligible for pool, spa and septic cover individually.
Customer Support
Customer support can be reached via an online contact form, dedicated phone lines, e-mail addresses and by good old-fashioned mail. They also offer an online customer-friendly portal to help customers get their claims resolved quickly and efficiently. Along with the online resources and the 2-10 HBW newsletters, the company is generally one of the rare honest and transparent providers that we’re lucky to come across now and again. We had excellent service from the team when writing this review; all of our questions were answered swiftly and politely.
Bottom Line
2-10 HBW is one of the most established, successful and respected home warranty providers around. With a vast range of choices on offer to homeowners and real estate professionals – it’s easy to see why 2-10 HBW is a top choice for personal and business alike. They are dedicated to helping homeowners and are proud to say that they approve 97.5% of customer claims. Offering a rapid-response and eminently reliable home warranty service to most of the United States, it’s hard to overlook 2-10 HBW in your search for the best.
