What Is Injoy Hearing?
Injoy Hearing is a hearing aid provider offering three models of high-quality, fully customizable hearing aids. They’re priced between expensive, audiologist-prescribed hearing aids and over-the-counter (OTC) hearing aids.
What makes Injoy Hearing special is its buying process. Most customized hearing solutions require multiple visits to expensive audiologists, followed by you paying full price for hearing aids that you have to hope will work. If they don’t, you must send them back and wait—sometimes weeks—for a refund.
With Injoy Hearing, after you select the hearing aids you want online, they’ll be shipped to your home free of charge in two to three business days. Injoy’s staff of licensed professionals will work with you to configure the hearing aids for your particular type of hearing loss, and then you have 30 days to try them out. Injoy support is available anytime during this free trial to answer your questions and ensure a successful start with your new hearing aids.
Injoy hearing aids are said to treat 90% of hearing loss problems, enabling you to hear conversations more clearly, even in noisy environments. They’re also Bluetooth-compatible, improving your enjoyment of TV and music. You can even use your hearing aids to enjoy hands-free streaming of phone calls through your iPhone or Android device.
If you choose to keep the hearing aids after your free trial, they come with a three-year warranty, loss and damage protection, and ongoing support from Injoy’s licensed professional staff.
Injoy Hearing Features
Injoy Hearing aid models come in a box containing two hearing aids and multiple replaceable tips you can change to match the size of your ear canal. The box also includes a portable charging case and cable, a cleaning kit and wax filter, an instruction guide, and a warranty card.
All three Injoy models are behind-the-ear (BTE) designs and come with the following standard features:
Three-year warranty
Three-year professional service guarantee
Three-year loss and damage coverage
Two-way Bluetooth streaming (Apple and Android)
Free, easy-to-use phone app to adjust your hearing aids
WhistleBlock (prevents “whistling” sound in your aids when using a phone)
Adjustable at home
Some models come with additional features, which are covered below.
The Workhorse
The Workhorse is Injoy Hearing’s basic model, perfect for those who want affordable custom hearing aids.
Price: $2,395
Features (all of the standard features listed above, plus):
Hearing in Noise 4.0 noise reduction
QuickSync Control
Easy Audiogram
AutoSense 4.0
Speech in Noise
Sound Recover 2
Tinnitus Balance
Hands-free calling in stereo
The Choice
The Choice is a more advanced model, suitable for users who want more advanced noise reduction to help them distinguish conversations from background noise.
Price: $2,949
Features (all of the standard features listed above, plus):
Precise speech detection from any direction
Improved front focus in challenging listening environments
Hearing in Noise 5.0 noise reduction
Higher sound quality
Stereo Bluetooth streaming
QuickSync Control
Adaptive Digital 2.0
Speech in Noise
Easy Audiogram
Ultra Zoom
AutoSense 5.0
AI-based machine learning
Sound Recover 2
Tinnitus Balance
Hands-free calling in stereo
WindBlock
The Security
The Security is Injoy Hearing’s most advanced model to date. It’s suitable for active users who want the most advanced levels of hearing software but in a waterproof and sweatproof package, so they can use their hearing aids while swimming, playing sports, etc.
Price: $3,499
Features (all of the standard features listed above, plus):
Waterproof up to ½ meter
Sweat-resistant
Precise speech detection from any direction
Improved front focus in challenging listening environments
Hearing in Noise 5.0 noise reduction
Incredible sound quality
QuickSync Control
Adaptive Digital 2.0
Easy Audiogram
Ultra Zoom
AutoSense 5.0
AI-based machine learning
Speech in Noise
Sound Recover 2
Tinnitus Balance
Hands-free calling in stereo
WindBlock
Are Injoy Hearing Aids Safe and Reliable?
Injoy Hearing's products are made by Phonak, one of the most trusted names in hearing health. Phonak has been supporting people with hearing loss for over 70 years and has an excellent reputation for quality.
All my interactions with Injoy Hearing’s sales and customer support personnel and its website were professional and informative. Internet reviews for the company are consistently positive, too, with much appreciation for Injoy’s unique easy buying process and true free trial policy.
How Injoy Hearing Works
Injoy Hearing’s key selling point is its well-thought-out buying and configuration process. Unlike with higher-priced prescription hearing aids, there’s no need for multiple appointments with expensive audiologists for testing, fitting, and adjustment. And unlike with less expensive OTC hearing aids, there’s less risk of buying something that doesn’t work or isn’t correctly fitted and adjusted.
How Do I Purchase from Injoy Hearing?
You can select and purchase Injoy Hearing’s hearing aids from home and order online without a consultation.
However, to get the most from its customizable devices, you may wish to speak with one of Injoy’s hearing specialists via a toll-free number for further guidance on choosing the best model for you. Conveniently, you can also contact the company via the website and schedule a face-to-face online session with a licensed professional via the Injoy mobile app.
You do need to provide your credit card details to secure the order, but it won’t be charged unless you agree to keep your hearing aids at the end of the 30-day free trial period.
Once your hearing aids are delivered, Injoy professionals will work with you in as many scheduled online “telehearing” sessions as needed. These sessions help ensure your aids fit properly, are adjusted to match your type of hearing loss, are comfortable, and work how you want them to.
How to Get Started With Injoy Hearing
Your first step to ordering Injoy Hearing aids is visiting the company’s website. Once there, click the Our Process tab in the top menu. This will take you to a page where you can schedule an online consultation with one of Injoy’s specialists.
On the website, you can also click the Test My Hearing button. This leads to a free online hearing test that will help determine whether Injoy Hearing’s products are appropriate for your hearing needs and which models might best suit you.
After consulting with Injoy’s online specialists, if you wish to purchase one of the hearing aid models, no prescription or audiologist visit is required. You simply order the model you want on the company’s website, and it will be delivered within two to three business days.
While you’re waiting, Injoy will schedule an Activation Appointment to coincide with your hearing aids’ delivery. During this appointment, Injoy staff members will work with you to configure the aids to your ears so you can enjoy them right away.
After the initial activation, these licensed professionals are available online to answer any questions, help you adjust your hearing aids, or chat and ensure your experience is what you expected.
Injoy Hearing Customer Service
The Injoy Hearing call center is open Monday-Friday from 8:30am-5:00pm CT. The contact number is 844-423-1661.
You can also contact Injoy via email at info@injoyhearing.com. Additionally, Injoy provides an online chat feature you can access via a popup on its site.
In my experience, whether contacted by phone, online chat, or email, the product experts answered quickly and were very helpful and knowledgeable.
The company’s website also has a welcome page with an extensive list of “How To” links, a “Quick Start” information booklet, an entire user guide, and many helpful video tutorials.
Is There an Injoy Hearing App?
There is an Injoy Hearing app. You can download it for free from the Google Play Store if you have an Android device or the App Store if you have an iOS (Apple) device.
Once you’ve installed the app, follow its instructions to pair it with your hearing aids. You’ll then have access to various remote features, including volume adjustment, battery status, and Tinnitus masker level settings.
The app also allows you to connect with Injoy’s hearing care professionals and leave reviews of your experience using the hearing aids.
Injoy Hearing Pricing
Pricing for the different Injoy Hearing models is straightforward. There are no subscriptions, maintenance fees, or hidden costs, so what you see in the following chart is what you get.
One-time cost
$2,399
$2,949
$3,499
Optional Add-Ons
Currently, Injoy Hearing doesn’t offer any optional add-on products or services.
Injoy Hearing Alternatives
How Does Injoy Hearing Compare to Other Hearing Aids?
Price range
$2,395-$3,499 per pair
$800-$3,250 per ear
$998-$2,798 per pair
$1,450-$2,950 per pair
Trial period
Yes, 30 days, no prepayment required
Yes, 45 days
Yes, 45 days
Yes, 45 days
Prescription needed?
No (Injoy provides hearing specialist)
Yes (hearing specialist appointment required)
No, but recommended
Yes (hearing specialist appointment required)
Warranty
Yes, 3 years
Yes, 1-3 years (depending on model)
Yes, 1 year
Unlimited repairs, one-time loss and damage coverage
App connectivity
Yes
Yes
Yes
Yes
Injoy Hearing vs Hear.com
Hear.com offers several prescription and OTC hearing aids—but at a higher price than Injoy Hearing’s models. Because Hear.com partners with audiologists to provide prescriptions and configurations, its hearing aids are configurable to customers’ unique needs. That said, Hear.com’s buying process isn’t as streamlined as Injoy’s.
Injoy Hearing vs Audicus
Audicus has four models of hearing aids. They’re sold OTC, so they’re less expensive than Injoy’s. Reviews suggest that Audicus’ buying process, level of customer support, and configuration options aren’t as good as Injoy’s.
Injoy Hearing vs Eargo
Eargo offers four models of OTC hearing aids in the same price range as Injoy’s. However, Eargo’s aids aren’t truly configurable to the user’s hearing needs. They also don’t come with the same expert support that Injoy Hearing offers.
Bottom Line (Is InJoy Hearing Worth It?)
In my opinion, Injoy Hearing’s products are more than worth it. The company provides not only a welcome middle ground between expensive prescription hearing aids and OTC hearing aids but also one of the most user-friendly and comfortable buying processes for ordering and configuring them. Injoy Hearing’s emphasis on giving users the “best start” with its hearing aids helps ensure they’ll be happy with them for many years to come.
