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eharmony Dating Site Review (2023)

Trusted Dating App for Finding True Love
By Catherine MillerBy Catherine Miller -
Last Updated: May 17, 2023
128 reviews
excellent
9.5
excellent
9.5
logo-EHARMONY
Visit Site
Price
From $25.90/month
Number of Members
10+ million
Recommended age range
30-44

Our Verdict

Is eharmony Dating Worth It?

eharmony's scientific approach to matchmaking addresses the frustration of endless swiping by connecting compatible singles and cultivating long-term relationships. With data-driven matches based on thoughtful questions, eharmony increases the chances of finding a meaningful match, providing a refreshing alternative to the fatigue of modern dating.

Price
From $25.90/month
Number of Members
10+ million
Recommended age range
30-44

eharmony Pros & Cons

PROS

In-depth Compatibility Quiz & Personality Profile
Intuitive and well designed
Best-in-industry safety features

CONS

Not for those looking for casual hookups
The comprehensive signup process takes time

Top eharmony Reviews

Sh
Shawn
, IN
I like it because it was easy to use and overall a pretty decent app to use.
Ro
Rose
, FL
Eharmony is where I met my beautiful wife eight years ago. We're still together and have 3 children.
Jo
John
, NY
Very good and awesome dating app with lot of good matches.
See all eharmony reviews

How do I know I can trust this eharmony review?

Top10.com authors, contributors, and editors are serious about research. We combine our own experience with the services we recommend, with reviews that come from verified users–just like you! Together, with reviews from industry experts, we find the Top 10 best products and services to make sure you can choose with confidence and ease.

eharmony eharmony Visit Site

Overview

With a Top10 rating of 9.5 out of 10 points based on 128 user reviews, eharmony breaks the online dating site mold with features like personality-based matchmaking. Users have given it a score of 4.5 out of 5, citing brand reputation and excellent customer engagement as significant selling points. Overall, if you're in the market for a user-friendly dating site with an excellent track record, eharmony is worth checking out.

eharmony at a Glance

Best for: Anyone who’s tired of swiping and ready to find real love

Number of members: Over 10 million users

Favorite features: Personality-based matchmaking

Recommended Age: 30-44

Video Chat: No

eharmony Video Review:

  

How Does eharmony Dating Work

Initially skeptical about personality quizzes, I was pleasantly surprised by eharmony's process. However, much to my surprise, it felt more like a conversation to get to know me rather than a quiz about what dessert I would I am. Unlike other sites, eharmony doesn't solely rely on age and proximity for matching, which is refreshing. 

The Compatibility Quiz consists of different types of questions, some requiring more thought. It covers various scenarios and allows you to choose from preset options regarding your education, employment, religion, and physical attributes. The quiz also includes more probing questions and free text sections where you can express yourself. The results form your insightful eharmony Personality Profile, providing insights into your character, lifestyle, relationship behavior, and communication style. The ability to compare your profile with others is crucial for determining compatibility.

Is the signup process lengthy? Yes, but it's worth it, especially if you're searching for genuine love.

eharmony Dating Features

eharmony uses a smart algorithm for matching instead of relying on time-consuming profile swiping. The platform focuses on connecting individuals with similar values and personality types to build happy relationships.

How to Sign Up for eharmony

Setting Up Your eharmony Profile

Setting up your profile on eharmony is straightforward after completing the quiz. You can upload your profile photos from your device. Write a short introduction based on how others would describe you and what you're seeking. Add details about your passions, what people notice about you, and your interests and hobbies, which are extracted from the quiz. Keep your fact file up to date to reflect your current situation. After creating your profile, it's time to find matches.

How To Find Matches On eharmony

eharmony’s unique matching system is one of the things that distinguishes it from similar services. After completing the Compatibility Quiz, members are matched based on personality and compatibility, thanks to clever algorithms. Once you match with someone, you can check out their profile and decide whether to get in touch. From this point, you need a paid subscription package to continue.

Using the results of the Compatibility Quiz and your Personality Profile, a Match List is generated that constantly updates and brings all the most compatible matches to your fingertips. Each match is ranked based on how compatible you are. If you want to dig deeper, you can even compare your Personality Profiles. 

Several search filters enable you to take more control over your Match List, such as location and preferred age, among other things. From there, you’re shown matches that fit your criteria, though leaving room for spontaneity is always good. New matches are added as new members join the site.

How to Find Matches on eharmony

Another great feature are guided communication features like icebreakers and and "smiles," which help to start a conversation without awkward small talk. But once you proceed to actual messaging, you should guarantee getting to know someone on a deeper level is safe.

Safety and Security

eharmony provides security protocols such as a comprehensive safety document directly accessible from the website to keep users secure. The document describes how to keep personal information safe online, spot anything suspicious and report it immediately, and keep a safety-first mindset when meeting someone for the first time. Additionally, the ID verification system aims to cut the number of bots on the platform. 

eharmony Dating App

The eharmony app is available for Android and iOS. The app is useful if you want to match on the go and respond to messages quickly. 

With a clean interface, the mobile versions are user-friendly. Bear in mind that the app is subject to the same restrictions when you have a free account, such as being unable to send messages or view photos. 

eharmony Dating App

eharmony Customer Support

Compared to other online dating websites, eharmony does a lot better when it comes to support. The extensive FAQ section is suitable for troubleshooting. Plus, eharmony’s customer care team is available by email to answer questions 24/7 and will respond within a day. 

You can get in touch with the customer care team via an online form. There is currently no live chat feature. You can also phone them (8:30-5:00 PM PST). You can also contact the customer service team to discuss cancellation requests. 

eharmony doesn’t clarify how to get a refund on their site, and some customer reviews suggest it may be tricky to get refunded. 

How to Cancel or Pause an eharmony Subscription

You can amend your subscription through your profile to cancel a Premium account. If you subscribed through the eharmony app, you must manage your subscriptions via iTunes or Google Play. 

It’s important to note that simply uninstalling the app doesn’t cancel the subscription.

eharmony Pricing

How Much Does Eharmony Cost?

Though signing up for eharmony is free, membership costs between $25.90 and $55.90 monthly. You can use your account without paying for premium features, but you will be severely limited in what you can do on the site. You'll have to subscribe to a premium membership to use all the features that eharmony offers and actually find a date.

There are three membership tiers, all based on plan length. eharmony is currently offering new subscribers 50% off their first month (You will need to claim your discount within 34 hours of creating your free account). 

Membership Type
Duration
Monthly Cost
Unlimited Photos
Unlimited Messaging
See who’s viewed you
Distance Search
Detailed personality profile
Filter matches

Premium Light

6 months

$55.90

Y

Y

Y

Y

Y

Y

Premium Plus

12 months

$35.90

Y

Y

Y

Y

Y

Premium Extra

24 months

$25.90

Y

Y

Y

Y

Y

Y

eharmony is more expensive than many competitors. Given that it prides itself on detailed profile matching and a high-quality pool of prospects for serious relationships, it makes sense that it has a higher price point than some other services. 

What Can You Do with eharmony for Free?

You can open a free account if you want to try out the site’s features but aren’t yet ready to commit. All you need to do is sign up and complete your profile by filling out the detailed personality questionnaire. 

With a free account, you can:

  • Complete the compatibility questionnaire to take advantage of the patented matching algorithm.
  • Set up your complete profile with pictures and detailed information about yourself.
  • Browse profiles anonymously.
  • See the profiles of all your matches, with their basic fact file included (but photo blurred).
  • See your compatibility score compared to a specific match.
  • Send a smile or icebreaker question to someone.
  • See how many current members have sent you messages.

You won't be able to see further details of who you've matched with, and won't be able to send or read your messages. 

Based on these points, it’s unrealistic to think you’ll have a good chance of securing dates with only a basic account, given that you won’t be able to message anyone! However, it could be an uncomplicated way to look at a few matches and assess if eharmony has the right profiles for you.

Premium Features and Upgrades on eharmony

eharmony’s three plans contain the same features and differ only in subscription length. Arguably, the most important feature is sending and receiving unlimited messages. The unlimited messaging feature will enable you to build a rapport with your match, hopefully leading to a date. You’ll also be able to view all their photos to get a better sense of physical attraction. 

Searching eharmony is also more accessible with a Premium account, as you can adjust your search by distance, filtering matches to make sure you’re looking at the right profiles for you. You can also see their detailed personality profile for an in-depth insight into their character. 

Plus, you’ll see who’s viewed your profile, so it’s easier to narrow down the choices. You can get a review of your profile emailed to you, too, so you can tweak it to ensure it shows you in your best light. 

eharmony Dating Alternatives

How eharmony Compares to Other Dating Sites and Apps


eharmony
Match
EliteSingles
Zoosk

Best for

Finding love through personality matching

Dating for either a relationship or something more than casual dating

Finding an educated match

Finding a relationship through behavioral matching and virtual dates

Free app

Yes

Yes

Yes

Yes

No. of members

10 million +

21.5 million

13 million

40 million

Price

From $25.90/mo

From $17.49/mo

From $19.95/mo

From $12.49/mo

eharmony eharmony Visit Site

eharmony vs. Match

Match certainly beats eharmony on price, as it starts from only $17.49 a month. Match also includes a geolocation feature called Missed Connections, which lets you know when matches are nearby, something eharmony has yet to implement. 

eharmony vs. EliteSingles

The clue is in the name. If you’re looking for an educated match, EliteSingles attracts those with higher qualifications who are looking for a serious relationship. However, for a wider and more mainstream dating pool, eharmony may be a better choice for you, especially given that its personality test is more streamlined than EliteSingles’ lengthy quiz. 

eharmony vs. Zoosk

Zoosk has a bigger membership pool than eharmony, yet its members are not guaranteed to be in your area. Zoosk includes some nifty digital features such as virtual gifts, and an interesting virtual date concept featuring city tours. It also uses behavioral profiling to find matches, but you may prefer eharmony’s tried and tested approach. 

Bottom Line

The focus of eharmony’s services is building long-term relationships by finding compatible matches for each member. With tons of impressive features and compatibility analyses, it's understandable why many regard it as the #1 trusted dating app for singles.

Although eharmony is pricey compared to some competitors, given the detail of its matching, it could be worth the money, even if you try the 1-month plan first to see how it suits you. 

Frequently Asked Questions
Is it worth paying for eharmony?+-

eharmony’s site offers plenty of ways to find and communicate with compatible singles, and has more than 10 million users. Its complex and detailed matching algorithm helps you find someone who’s right for you, and unless you pay for a subscription, you won’t be able to message them! So paying for eharmony might be worth it if you’re looking for a more detailed matching service.

Is eharmony better than Match.com?+-

eharmony attracts a more focused network of users who are young and interested in long-term relationships. It has a smaller user base than Match, but if you fit the audience that uses eharmony, you stand a better chance of finding a meaningful relationship on eharmony.

What is the success rate of eharmony?+-

The exact numbers aren't published, but eharmony has a higher success rate than most dating websites since it primarily attracts singles with the same intentions of finding long-term relationships.

Catherine Miller is a lead member of personal finance and pension innovator Maji, where’s she’s responsible for content creation and running Maji’s personal finance masterclass, among others. Miller also holds degrees in English and education, and worked as a teacher before moving into writing about finance for Top10. Today, she combines aspects of education and personal finance to help readers make better decisions in finance and beyond.

eharmony customer reviews

Based on 128 reviews

Ease of use

Brand satisfaction

Value for money

Service quality

Top Reviews

Ease of use

Brand satisfaction

Value for money

Service quality

8 months ago

I like it because it was easy to use and overall a pretty decent app to use.

9 months ago

Eharmony is where I met my beautiful wife eight years ago. We're still together and have 3 children.

9 months ago

Very good and awesome dating app with lot of good matches.

9 months ago

It's a great site and really helps people find each other because you are paying it is sure to be a good thing with less spam.

9 months ago

That is how I met my boyfriend. It was recommended by a friend and it was worth it.

9 months ago

The website offers a lot of different options and is laid out in an organized fashion to find my matches.

9 months ago

It is the best website for dating for all adults. I am more comfortable using this website.

9 months ago

I find their app has features that are excellent for finding very good and interesting people. I love it so much.

9 months ago

It is very useful and helps people find their true love. It's very accommodating.

10 months ago

It is one of the better sites out there. I feel they are honest and they have a good reputation.

10 months ago

Eharmony is a great website if you are looking for a dating site. Very helpful with finding a perfect match for me. They helped me make a lot of connections with different men.

10 months ago

They do everything they can to actually make the perfect match. They are right on time with the type of men I'm looking for.

10 months ago

It makes it easy to connect with local people. Also, it allows you to express yourself openly. I have found some good people on here that were worth dating. eHarmony is easy to use and is secure.

10 months ago

It allows me the opportunity to get to know different people from other places that share the same interests as me.

a year ago

Again, I have no basis for comparison, as it is the only dating app I've ever used.

a year ago

I like this site because they have quality people that are looking for other quality people. They cater to those that are looking for a date with no games or nonsense involved.

a year ago

I think it's a great dating app. Sometimes you might want to find anyone who is hot.

a year ago

They offer a big variety of matches and use your answers to find you that special someone.

a year ago

Eharmony is a great example of dating apps because they use a specific matching system, which allows them to pair you with highly compatible singles.

a year ago

I like it because is very trustful website, the people are very nice, and its has a great selection.

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128 reviews
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