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2 Reviews

Attio CRM Review

Top10.com Staff
Top10.com's editorial staff is a professional team of editors and writers with dozens of years of experience covering consumer, financial and business products and services.
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December 24, 2025

1 min

attio
Price
$0 to $69/user/month, billed annually
Free Trial
14 days
Integrations
Google Workspace, Outlook, Slack, Segment, and Zapier

Is Attio Worth It?

Attio is a flexible, real-time collaborative CRM ideal for modern teams that require customizable data structures and strong integration capabilities. With live contact enrichment, drag-and-drop pipelines, and automation features, it enables tailored CRM solutions for startups, tech companies, and scaling businesses.

Attio Pros & Cons

Pros

Highly customizable CRM objects and workflows
Real-time collaboration and contact enrichment
Modern interface with intuitive setup

Cons

Limited native integrations
Learning curve for workflow setup
attio

Attio at a Glance

8.6
Editorial Score

Easy-to-use

Users praise Attio for its intuitive interface, fast onboarding, and clean design; easier than heavy CRMs for small teams
9.0

Great for Small Businesses

Tailored for small teams: simple UI, flexible plans, low setup time, and free core tools.
9.0

Automations & Integrations

Strong API, Zapier support, native workflows, and AI triggers enable custom automation. Plus thousands of integrations
10.0

Reporting & Analytics

Offers list views, filters, charts; lacks advanced reporting found in legacy CRMs
7.0

Customer Service

Fast, helpful email/chat support from Monday-Friday, 12 am to 6 pm PST. Priority support only for top-tier plans.
8.0

Attio at a Glance

Best for: Startups, small to mid-sized teams, modern B2B companies

Key use: Lead management, sales pipelines, relationship tracking

Price: Free to $69/user/month (custom enterprise plans available)

Free trial: 14 days

Overview

Attio is built for teams looking for flexibility and real-time data collaboration in their CRM. It stands out with its spreadsheet-like interface, drag-and-drop pipelines, and fully customizable collections. Businesses frustrated by rigid CRM systems will find Attio's adaptability a refreshing change. With a strong focus on automation, integrations, and data enrichment, Attio supports sales, partnerships, and customer support workflows equally.

Tools for Sales Teams

- Custom pipelines

- Contact enrichment

- Communication timeline

- Drag-and-drop deal stages

Tools for Customer Support Teams

- Shared records and real-time comments

- Collaboration within tickets and customer data

- Automation for follow-ups or escalations

Tools for Marketing Teams

- Data segmentation for campaigns

- Enriched contact profiles for targeting

- Integration with tools like Zapier and email platforms

Customization and Integrations

Attio integrates with Google Workspace, Outlook, Slack, Segment, and Zapier. It offers full API access and allows businesses to build their own workflows with custom objects, views, and automations.

Reporting and Dashboards

- Custom dashboards by team or function

- Filters, views, and real-time metrics

- Funnel reporting and pipeline tracking

Mobile Options

Attio offers a responsive web app accessible from any device, though no standalone mobile apps are currently listed.

Plans and Pricing

Plan Price/User/MonthKey Features
Free $03 users, 50k records, calendar/email sync, basic features
Plus $29Up to 250k records, automations, API, enriched data, pipeline views
Pro $69Up to 1M records Advanced permissions, dashboards, priority support
Enterprise CustomSSO, SLAs, onboarding, custom integrations

Ease of Implementation and Use

Users can sign up using Google or Microsoft accounts and connect their email/calendar for instant data syncing. CSV import is also supported. The onboarding process is intuitive, and templates make it easier to structure CRM data without starting from scratch. Real-time collaboration simplifies team adoption.

Customer Service

Support is available via email and in-app chat, Monday–Friday. A comprehensive Help Center and API documentation are available at docs.attio.com. No phone support is listed.

Bottom Line

Attio delivers a flexible, scalable CRM built around modern team needs. Its customizable collections, security focus, and automation features make it an excellent choice for organizations seeking control over their CRM setup. Teams moving away from spreadsheets or rigid CRM solutions will find Attio’s modular structure and enriched data especially valuable.

AI was used in the creation of this content, along with human validation and proofreading.

FAQs
1. What Is Attio?
Attio is a collaborative CRM platform that offers customizable data models, real-time collaboration, and automation features for modern teams.
2. Who Uses Attio?
Startups, B2B companies, agencies, and scaling teams who want CRM flexibility without sacrificing usability or security.
3. Is Attio good for beginners?
Yes, if users are willing to invest time in setting up collections properly. The UI is intuitive and setup is supported through templates and documentation.

How do I know I can trust this review?

Top10.com authors, contributors, and editors are serious about research. We combine our own experience with the services we recommend, with reviews that come from verified users–just like you! Together, with reviews from industry experts, we find the Top 10 best products and services to make sure you can choose with confidence and ease.

Top10.com Staff

Top10.com's editorial staff is a professional team of editors and writers with dozens of years of experience covering consumer, financial and business products and services.

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