In a Nutshell
- iOS and Android apps
- Advanced ad-blocker
- Live support available 24/7
- Limited servers
- Deals only for first 12 months
Surfing the web on public Wi-Fi networks
When it comes to online security, the Symantec Norton brand needs no introduction. Having developed world-leading antivirus and anti-malware software, Symantec have now focused their considerable expertise into developing a cutting-edge VPN product.
Built for Mobile
Norton WiFi Privacy is the first of its kind - a VPN built entirely for mobile. Since its development, it has expanded to provide services to PCs and Macs.
Your subscription is handled entirely via the app; and the VPN is optimized to protect you from the vulnerabilities inherent in public Wi-Fi hotspots.
|# of Devices||Pay Monthly||Pay Yearly||WiFi + Security|
*Last updated: November, 2018
Reasons to Choose Norton WiFi Privacy
Norton WiFi Privacy is more than just a VPN. It also has ad blocking capabilities. The ad blocker automatically hides ads and prevents websites from tracking your location or collecting other private data. This means you can browse the web even more safely and securely, without having to deal with intrusive and annoying ads.
Norton WiFi Privacy’s ad blocking capability is especially great if you’re an Android user, since ad blocking apps for Android are still quite hard to find.
What’s more, the software is designed to connect automatically whenever it detects an unsecure WiFi connection. That way, you’re always protected whenever you connect to public WiFi hotspots.
The app connects to the closest server, which ensures you can keep browsing at optimum speed. However, you can also choose a server manually. Servers are spread out all over the globe, with at least two of them on every continent except Antarctica. For the time being, there are only 25 servers to choose from.
Speed and Reliability
Norton WiFi Privacy currently only has servers in 25 locations, which is quite low compared to some other VPN services on the market. With that being said, the app detects your location and connects to the closest available server, which ensures the best speeds possible.
All Norton WiFi Privacy’s servers are regularly monitored for performance issues; and switching from one server to another is really easy.
There are also no speed throttling or bandwidth restrictions. Whether you’re perusing your favorite blogs, doing some online shopping or watching videos on YouTube, you’ll always have the best speeds possible, irrespective of how heavy your internet usage is.
Flexibility and Security
While Norton states that its VPN uses bank-grade security, we couldn’t find much information about the the exact level of encryption on offer. Presumably, it’s 128-bit AES (advanced encryption standard).
When it comes to security protocols, Norton WiFi Privacy is designed to work on Apple devices running iOS 6 or later and on Android devices running Android 4.0 or later. On Apple devices, this means it supports the IKEv2 (internet key exchange v2) security protocol, which is standard on the latest operating system. This is presumably also the case on Android devices.
Unfortunately, when it comes to flexibility, Norton WiFi Privacy still has some way to go. Unlike many other VPNs, which allow a number of simultaneous connections, you can only use it on one device at a time. In addition, it does not work on desktop computers or on Windows Phone devices; and it cannot be installed on a router.
Help & Support
As you might expect, Norton WiFi Privacy’s help and support are second to none.
You can get in touch with customer support directly from the app, 24 hours a day, by using the live chat service. Support is also available round the clock by phone. You can usually expect a live customer representative to answer your call within three minutes. The lines are continually monitored; and by logging on to the support section on Norton’s website you can find out the best days and best times to call in order to get an answer as quickly as possible.
Of course, you can also get a hold of customer support via social media. Norton is very responsive to Facebook messages and regularly interacts with users on Twitter. There’s also a thriving and helpful community on Norton’s forums which you can ask for help.
To be fair, Norton WiFi Privacy does need some time to grow and improve its offering. The number of server locations is still on the low side compared to other VPN providers. And because it’s dedicated entirely to mobile devices, it isn’t as flexible as it could be.
With that being said, Norton WiFi Privacy is nonetheless off to a great start. It’s extremely affordable, it’s easy to use and customer support is top notch. In addition, the ad blocker is a really nice feature to have, especially if you use an Android device.
About Norton WiFi Privacy
Norton WiFi Privacy is Norton’s VPN offering and the first of its kind - a VPN service designed specifically for mobile devices. But while Norton WiFi Privacy is a relative newcomer on the VPN market, Norton itself needs no introduction. Founded in 1982 and valued at $3.6 billion, Norton’s parent company Symantec is a world leader in internet security. Its antivirus and anti-malware products in particular are household names and used by millions of users across the globe.