In a Nutshell
pros
- No insurance required
- Total confidentiality
- Treatment can be received within 2 hours of results
cons
- Not a 24/7 service
- Does not carry or ship medicines
CallOnDoc at a Glance
Take at home: Yes
Referral needed: From CallOnDoc
Medical staff qualifications: Physicians, nurses, assistants, others
Collection type: Varies
Results in: 2-5 days
Follow-up services: Prescriptions, doctor referrals, consultations
Why Go With CallOnDoc
CallOnDoc is a popular telehealth option for people who don't have insurance or don't want to pay the costly co-pay. This is also a good solution for people who can't or don't want to wait around for an appointment to open up at their local physicians' office. Additionally, CallOnDoc is used for a few reasons:
- Free treatment
For STDs in particular, CallOnDoc is a good choice because it offers free treatment. If you test positive for an STD via one of the CallOnDoc STD tests, you won't have to pay for the CallOnDoc treatment consultation (if it can be treated online). The doctor will send your prescription directly to the pharmacy, and you can start treatment immediately.
- Availability
While CallOnDoc is not available for questions 24/7, thanks to the online portal, you can submit your consultation whenever you want. Then, you’ll receive an answer first thing the next morning. Many patients find this a more convenient method than waiting for opening hours to make an appointment.
- Complete confidentiality
One of the biggest perks for many patients looking for STD testing is the level of confidentiality CallOnDoc affords you. Instead of going to your family physician with this private matter, patients can turn to a completely confidential, online doctor, give them the details, and have treatment prescribed in complete confidence and privacy.
STDs Tested For
- Chlamydia
- Gonorrhea
- Chlamydia and gonorrhea
- Chlamydia, gonorrhea, and UTI
- Trichomonas
- Urinalysis and urine culture for UTI
- Syphilis and HSV test
- Herpes simplex 1 & 2
- Syphilis confirmatory test
- Mycoplasma and ureaplasma
- HIV screening
- Hepatitis A
- Hepatitis B
- Hepatitis C
How it Works
CallOnDoc is a telehealthcare service. So, everything is done online, at least initially. Here’s how it works:
- You’ll sign up for an account with CallOnDoc, filling out basic information like your age and email address.
- Next, you’ll tell the virtual doctor what type of STD you need to be tested for.
- Sign to confirm your identity and proceed to checkout.
- You’ll pay for the test and be referred to a lab near you.
- Go to the lab (it can be done on the same day you sign up), take the test, and wait for a CallOnDoc doctor to get back to you. The results will automatically be sent to your CallOnDoc account.
The whole process is very neat, efficient, private, and fast. Another perk to using CallOnDoc is its speed. If you’ve already taken your STD test, you can upload the results. Then, a doctor will send your prescription over to the nearest pharmacy, and you can start treatment immediately.
What’s in the Box?
Collection Process
Collection type varies based on the type of STD you are being tested for. The good news here is that you don’t have to deal with these samples on your own. The lab tech will take your blood sample if that’s what’s required. Alternatively, you’ll be given a tube for urine or vaginal swab to do on your own. How invasive the sample collection is depends on the type of test you’re taking.
How Long for Results?
Lab test results take about 2-5 days to receive. This is pretty standard for the industry, though you’ll find some companies that take longer. What we do like about CallOnDoc’s process is how quickly you can get treatment. As mentioned, the results get sent directly to your CallOnDoc account. Two hours from when the consultation is received, you can already have the prescription written out and sent to your pharmacy. So, in theory, you could begin antibiotics (or other STD treatment) within a few hours of receiving the results.
Report Features
Once the results are in, you can get a report sent directly to your CallOnDoc account. This is a private account that only you can access. You can have the results sent directly to a CallOnDoc doctor for consultation, as well. The doctor will review your results, answer any questions you have, and recommend a course of treatment. You can also start treatment immediately, as the doctor sends your prescription right to your pharmacy.
Follow-Up Support
When you test positive for an STD, CallOnDoc doctors are available for follow-up consultations. These appointments will give you the opportunity to ask questions, get answers, and, most importantly, get the treatment you need quickly. All doctors are board-certified.
CallOnDoc Pricing
Pricing for your STD test costs $50-$150 per test, depending on which test you are taking. Here’s a sample of the prices and panels available from CallOnDoc:
Chlamydia, gonorrhea, HIV screening, hepatitis: $50
Chlamydia and gonorrhea: $80
Syphilis and HSV test: $105
Mycoplasma and ureaplasma: $150
What’s more, pricing for the STD treatment (which is also provided by CallOnDoc) will vary based on the type of test or panel of tests you want to be tested for. The good news is that CallOnDoc treatments are some of the cheaper ones, especially if you know which STD you’re looking for (this can sometimes be clarified by the symptoms you are experiencing).
STD treatments range from $39.99 to $59.99, depending on what you’re looking for. However, if you get your STD test done through CallOnDoc, it will not charge you for the STD treatment appointment. If you’ve already taken your STD test and are just looking for treatment options, CallOnDoc is available for that, as well. Here’s a sample of some of the tests you might ask CallOnDoc for:
STD Treatment/Price
Gonorrhea: $39.99
Chlamydia and gonorrhea: $49.99
Urethritis in men: $59.99
Trich, chlamydia, and gonorrhea: $59.99
Genital herpes: $39.99
Confidentiality
CallOnDoc complies with all HIPAA guidelines in terms of confidentiality and keeping your data secure and private.
Customer Support
CallOnDoc is not available 24/7, but you can send requests in at any time of day or night. If you have questions or want to speak directly to a support agent, you can contact them during business hours via phone or email.
Working Hours
Monday- Friday: 7am - 7pm CT
Weekends: 10am - 5pm CT
Bottom Line
CallOnDoc is a modern-age medical solution for people who don’t have insurance or don’t want to wait for a doctor’s appointment. Discreet and quick, CallOnDoc can help you get STD testing and treatment within a few days. HIPAA-compliant, CallOnDoc ensures that your privacy is maintained throughout the entire process.
