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CallOnDoc STD Tests Review

Brittany Dick

In a Nutshell

CallOnDoc is a virtual healthcare network that offers medical consultations from board-certified primary care physicians. The main goal of CallOnDoc is to get people the prescriptions they need without insurance or the in-person appointments that are the norm in the traditional medical system. Patients can order STD tests and be treated for STDs quickly and from their mobile devices.

pros

  • No insurance required
  • Total confidentiality
  • Treatment can be received within 2 hours of results

cons

  • Not a 24/7 service
  • Does not carry or ship medicines

CallOn Doc CallOn Doc Visit Site

CallOnDoc at a Glance

Take at home: Yes

Referral needed: From CallOnDoc

Medical staff qualifications: Physicians, nurses, assistants, others

Collection type: Varies 

Results in: 2-5 days

Follow-up services: Prescriptions, doctor referrals, consultations

Why Go With CallOnDoc

CallOnDoc is a popular telehealth option for people who don't have insurance or don't want to pay the costly co-pay. This is also a good solution for people who can't or don't want to wait around for an appointment to open up at their local physicians' office. Additionally, CallOnDoc is used for a few reasons:

  • Free treatment

For STDs in particular, CallOnDoc is a good choice because it offers free treatment. If you test positive for an STD via one of the CallOnDoc STD tests, you won't have to pay for the CallOnDoc treatment consultation (if it can be treated online). The doctor will send your prescription directly to the pharmacy, and you can start treatment immediately.

  • Availability

While CallOnDoc is not available for questions 24/7, thanks to the online portal, you can submit your consultation whenever you want. Then, you’ll receive an answer first thing the next morning. Many patients find this a more convenient method than waiting for opening hours to make an appointment.

  • Complete confidentiality

One of the biggest perks for many patients looking for STD testing is the level of confidentiality CallOnDoc affords you. Instead of going to your family physician with this private matter, patients can turn to a completely confidential, online doctor, give them the details, and have treatment prescribed in complete confidence and privacy.

STDs Tested For

  • Chlamydia
  • Gonorrhea
  • Chlamydia and gonorrhea
  • Chlamydia, gonorrhea, and UTI
  • Trichomonas
  • Urinalysis and urine culture for UTI
  • Syphilis and HSV test
  • Herpes simplex 1 & 2
  • Syphilis confirmatory test
  • Mycoplasma and ureaplasma
  • HIV screening
  • Hepatitis A
  • Hepatitis B
  • Hepatitis C

How it Works

CallOnDoc is a telehealthcare service. So, everything is done online, at least initially. Here’s how it works:

  1. You’ll sign up for an account with CallOnDoc, filling out basic information like your age and email address.
  2. Next, you’ll tell the virtual doctor what type of STD you need to be tested for.
  3. Sign to confirm your identity and proceed to checkout.
  4. You’ll pay for the test and be referred to a lab near you.
  5. Go to the lab (it can be done on the same day you sign up), take the test, and wait for a CallOnDoc doctor to get back to you. The results will automatically be sent to your CallOnDoc account.

The whole process is very neat, efficient, private, and fast. Another perk to using CallOnDoc is its speed. If you’ve already taken your STD test, you can upload the results. Then, a doctor will send your prescription over to the nearest pharmacy, and you can start treatment immediately.

What’s in the Box?

Collection Process

Collection type varies based on the type of STD you are being tested for. The good news here is that you don’t have to deal with these samples on your own. The lab tech will take your blood sample if that’s what’s required. Alternatively, you’ll be given a tube for urine or vaginal swab to do on your own. How invasive the sample collection is depends on the type of test you’re taking.

How Long for Results?

Lab test results take about 2-5 days to receive. This is pretty standard for the industry, though you’ll find some companies that take longer. What we do like about CallOnDoc’s process is how quickly you can get treatment. As mentioned, the results get sent directly to your CallOnDoc account. Two hours from when the consultation is received, you can already have the prescription written out and sent to your pharmacy. So, in theory, you could begin antibiotics (or other STD treatment) within a few hours of receiving the results.

Report Features

Once the results are in, you can get a report sent directly to your CallOnDoc account. This is a private account that only you can access. You can have the results sent directly to a CallOnDoc doctor for consultation, as well. The doctor will review your results, answer any questions you have, and recommend a course of treatment. You can also start treatment immediately, as the doctor sends your prescription right to your pharmacy.

Follow-Up Support

When you test positive for an STD, CallOnDoc doctors are available for follow-up consultations. These appointments will give you the opportunity to ask questions, get answers, and, most importantly, get the treatment you need quickly.  All doctors are board-certified.

CallOnDoc Pricing

Pricing for your STD test costs $50-$150 per test, depending on which test you are taking. Here’s a sample of the prices and panels available from CallOnDoc:

Chlamydia, gonorrhea, HIV screening, hepatitis: $50

Chlamydia and gonorrhea: $80

Syphilis and HSV test: $105

Mycoplasma and ureaplasma: $150

What’s more, pricing for the STD treatment (which is also provided by CallOnDoc) will vary based on the type of test or panel of tests you want to be tested for. The good news is that CallOnDoc treatments are some of the cheaper ones, especially if you know which STD you’re looking for (this can sometimes be clarified by the symptoms you are experiencing).

STD treatments range from $39.99 to $59.99, depending on what you’re looking for. However, if you get your STD test done through CallOnDoc, it will not charge you for the STD treatment appointment. If you’ve already taken your STD test and are just looking for treatment options, CallOnDoc is available for that, as well. Here’s a sample of some of the tests you might ask CallOnDoc for:

STD Treatment/Price 

Gonorrhea: $39.99

Chlamydia and gonorrhea: $49.99

Urethritis in men: $59.99

Trich, chlamydia, and gonorrhea: $59.99

Genital herpes: $39.99

Confidentiality

CallOnDoc complies with all HIPAA guidelines in terms of confidentiality and keeping your data secure and private.

CallOn Doc CallOn Doc Visit Site

Customer Support

CallOnDoc is not available 24/7, but you can send requests in at any time of day or night. If you have questions or want to speak directly to a support agent, you can contact them during business hours via phone or email.

Working Hours

Monday- Friday: 7am - 7pm CT

Weekends: 10am - 5pm CT

Bottom Line

CallOnDoc is a modern-age medical solution for people who don’t have insurance or don’t want to wait for a doctor’s appointment. Discreet and quick, CallOnDoc can help you get STD testing and treatment within a few days. HIPAA-compliant, CallOnDoc ensures that your privacy is maintained throughout the entire process.

Brittany Dick writes for top10.com and is a once full-time, professional communicator turned freelance writer who specializes in crafting accurate health, wellness, and nutrition information. Since entering the freelance realm, Brittany has helped healthcare professionals tell the most impactful stories of their brand and deliver valuable health education to online audiences across the country.

CallOn Doc customer reviews

Based on 19 reviews

Ease of use

Brand satisfaction

Value for money

Service quality

Top Reviews

Ease of use

Brand satisfaction

Value for money

Service quality

2 years ago

I really do enjoy using callondoc.com. The only downside is if I do have slow internet it does affect our call. And I would sometimes rather see the doctor face to face. But with the current pandemic it's a great tool to use

2 years ago

They're always there when I need them and always have the answers i'm looking for. Great service especially right now on lockdown

2 years ago

Because I'll be able to get the fastest treatment possible and I'll be able to have a fast response by sending an email to them

2 years ago

Was nice to have an online option in the current environment. My wife was having issues and they helped a ton, fast and much less expensive than the urgent care clinic

2 years ago

They care about the customers and more so their employees equally which is hard to find in companies now a days!

2 years ago

It has been a great service with a good cost and a solid website. The quality of care provided was nice too.

2 years ago

A service that come in handy during times like these. Without leaving the house I could communicate with a health care professional. I was able to relay my symptoms and concerns to try to determine what I was experiencing without a trip to an office. It worked out well as my issues were minor. Some OTC meds and I can hopefully recover soon.

2 years ago

Have not a good customer service, with time to spend with the people. they must take in count the customer opinion

2 years ago

I had bumps in my groin area and found this site. A nurse on the phone reviewed the symptoms and gave me great medical advice.

2 years ago

I used callondoc.com for a refill on my blood pressure medication. I couldn't get it from my regular doctor because of everything going on with the Coronavirus. The doctor I spoke with was great. He listened and helped. My prescription was called right in.

2 years ago

It really relates to me and provides great tools. It also keeps me on track to reach my pro and per goals.

2 years ago

Good company. Gives you the tools you need for performance and quickness in any business. Will use more.

2 years ago

Quick answers about a medical condition without taking a lot of unnecessary time to hep with my problem

2 years ago

I thought it would be a fast and easy way to receive medical information that I needed during this horrible time in our country but I found that it took very long to make a connection, the connection reception kept freezing and the information offered was only very general and not specific to what I need to know.

2 years ago

The service was very nice, when I had trouble with the system, I would ask them and they seemed very legit.

2 years ago

I love the service, very good customer service. They do there best to assist and answer all of your question.

2 years ago

They offer qualitative services and have respect for their customers. The brand provides high number of options

2 years ago

It's just not the same as meeting with a psych that has met you. I felt call on doc was too impersonal

2 years ago

Its a brand name that is much familiar me and my company. We are often used there technology for doing our work better.

19 reviews