TeamWave Review (2024)

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Overview

Best for: Small and medium businesses in various industries

Key use: Project templates, task lists and tags, client collaboration

Price: $39 - $199 per month (flat price, billed annually)

Storage: 25-500 GB

Free trial: 14 days

How TeamWave Works

Custom roles

Define different access levels for each team member. Set tasks, conversations and files to private view when you want to create a secure space for sensitive work.

Organize your work

Re-order tasks based on priority by dragging and dropping them up or down the task list. Import emails, files, conversations, and other items from Google Drive, Dropbox or other apps to see everything in one place. On each task, add important details like description, files, tags, discussions, estimates and more. Edit, copy, move or repeat tasks in one or two clicks.

Deliver on time

Set due dates, notifications and email reminders for assigned tasks. Create milestones and link them to specific task lists.

Time tracking

Compare your estimates with actual time logged for tasks. Create custom reports of time logged on a project or across multiple projects. Export your timesheets to QuickBooks or download in Excel, CSV or PDF format.

Project templates

Turn frequently used messages, events, tasks, and docs into a project template. Use the templates for projects you repeat.

Collaboration Tools

Collaborate on documents

Create formatted notes that can be revised and edited by other team members. Keep files private between you and your team for internal review until they are ready to be presented to your client.

Collaborate with clients

Invite your clients to collaborate on projects, assign new tasks and keep track of progress. Set projects to private or public view and control what each client can see.

Gmail add-on

Manage deals, contacts, and sales activities in your inbox with the TeamWave add-on for Gmail.

Data Privacy

When you sign your business up with TeamWave, you automatically get the following security features:

• Single sign-on via Google Suite
• Custom user permissions 
• Custom visibility setting
• Ability to set contacts, pipelines and tasks to “private”

TeamWave App

Desktop

When it comes to ease of use, TeamWave gets top marks. In fact, judging from user reviews, the platform’s usability is what people like most about TeamWave. With that said, numerous users have complained that the system is difficult to learn and that there’s a lack of support or documentation to guide the user during setup. 

Mobile apps (iOS and Android)

Reviews for the TeamWave app are mixed, with some users saying that it helps them carry out sales-related activities remotely but others complaining of crashes and bugs.

TeamWave Customer Support

Unfortunately, TeamWave doesn’t offer 24/7 customer support. If you wish to speak with a member of the TeamWave team, the best way is to open the live chat function. Note that it can take several hours to get a response.

TeamWave Pricing

Pricing & Special Offers

One of the things that makes TeamWave unique is that it does not charge per user. Essentially, you pay a flat monthly fee for all features and get to provide access to an unlimited number of users. The only differences between the three tiers are the number of contacts, custom roles, company domains, and automatic check-ins as well as the amount of storage. While TeamWave’s pricing model makes it attractive for business with lots of users, the fact that it starts at $39/month makes it expensive for teams of four people or less.

TeamWave Alternatives

How TeamWave Compares to Other Project Managers

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Bottom Line

TeamWave is a solid project management solution with a strong reputation among its users. Its top two selling points are a) the fact it combines project management, sales, and HR in one platform; and b) the flat monthly price, which lets your business scale up users without adding to your costs.