Netsuite Review

9.3
excellent
Top10.com Staff

In a Nutshell

NetsuiteCRM is a mature and enterprise-grade CRM developed by Oracle. It allows users to connect other data sources in order to deliver a seamless information flow to users. Netsuite CRM can also facilitate commission tracking, sales forecasting, and can leverage integrated Ecommerce capabilities.

pros

  • Project dashboard with KPI
  • Leverage project automation
  • Automatic job creation

cons

  • Enterprise level pricing
  • More complex than basic tools

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Oracle (Netsuite) CRM at a Glance

Best For: Large companies

Key Use: Project tracking and automation

Price: By quotation only

Storage: No limitation

Free Trial: Depends on MSP, but usually 14 days

Overview

Features and Functionality

Quick Project Setup

Netsuite allows users to develop project templates to avoid having to create the same project charts over and over again. For organizations such as marketing agencies that need to repetitively roll out similar projects, this is a great time saver.

Budget Tracker

The best projects run on time, scope, and cost every time. To make the job of tracking those variables easier, Netsuite has a budget tracking tool which provides a fine grained estimate of project expenditure and a real time tracker to quickly identify any looming overspends.

Detailed Task Tracking

Netsuite Project Management supports the full variety of task types that are commonly required in formal project planning. These can be layered onto a Gantt chart to provide a visual display of project activity. Deadlines and task types that can be annotated include:

  • Finish to start (FS)

  • Start fo start (SS)

  • Finish to finish (FF)

  • Finish no later than (FNLT)

Project Dashboard

The project dashboard provides managers with a visual depiction of current project updates including how the staff is faring toward achieving its Key Performance Indicators (KPIs). The updating process happens in real time and administrators can choose how to display the data. Common data display formats including pie charts are all supported.

Gantt Charting

Netsuite’s project management tool includes a Gantt chart editing and display tool. Gantt charts are the most widely used charting format for professional project managers. Netsuite’s project management package makes it easy for even rookie users to put these together by using a simple drag-and-drop editor

Collaboration Tools

Timesheets

In order to help project managers keep track of what human resources are available, Netsuite features a timesheet manager which allows users to submit weekly timesheets. These are immediately visible in the SuiteCloud platform.

Additionally users are able to send each other tasks and see each other’s annotations in order to stay in touch about key task deliverables.

Plans and Pricing

Netsuite is now an Oracle company and targets large user-bases. Because bulk discounts are commonly factored in, the company does not provide standardized pricing. However, in general the system costs a monthly base license of $999/month with an additional access cost of $99/user/month.

Component
Base license
Per user addition

Cost

$999/month

$99/user/month

Apps

Netsuite offers a mobile application for both Android and iOS. In addition to project management functionalities the tools feature a mobile dashboard, a workflow monitoring engine, and allow administrators to send push notifications for time sensitive actions—like impending project deadlines.

Data Privacy

Netsuite is now a fully owned subsidiary of Oracle which is among the largest computer companies in the world. Netsuite is known for having some of the best security standards in the industry and the worldwide network of data centers it uses to serve customers Netsuite data from is managed by a globally distributed cybersecurity team. The 8 geographically distinct data centers the company operates provides customers with full failover and disaster recovery capabilities. This means that customers’ data is both well-secured and virtually indestructible. In almost all cases, storing project management data locally is a far riskier proposition.

Customer Service and Support

SuiteSupport is available for all NetSuite products at 2 levels of service: Basic and Premium. The Basic plan provides 24/7 access to severity 1 issues, and business hours access to severity 2 issues. The grading depends on the nature of the disruption that users are experiencing. On Premium support, users gain access to severity 1 and 2 support on a 24/7 basis. Business hours support is available for severity 3 and 4. Support is available by phone, live chat, and email.

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How NetSuite Compares


NetSuite
Monday.com
Proggio

24/7 support

x

Dedicated account manager

x

x

x

Drag and Drop

Integrations

x

Zoom, Slack, Zendesk, others

JIRA, Trello, Basecamp

Unlimited boards

x

Time tracking

x

x

Users

Unlimited

5 to 200+

Unlimited

Bottom Line

Netsuite is an enterprise level project management tool that features all the tools professional project managers need to get their jobs done and manage a team at scale. The tool includes Gantt charting, a work breakdown management system, and basic collaboration tools to help employees stay in the loop and keep each other up to date on progress toward deliverables.

Top10.com's editorial staff is a professional team of editors and writers with dozens of years of experience covering consumer, financial and business products and services.

Netsuite customer reviews

Based on 41 reviews

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Top Reviews

Terri, TX
3 months ago

Ease of use

Brand satisfaction

Value for money

Service quality

Quality technology for your office duties, good value and updates frequently.

Ps, CA
1 months ago

Easy to use and customise. I love NetSuite very much compared to other saas products

Vee, NY
3 months ago

Its a unique oldschool variety software to use for many reasons. Its also linked with other office software to use for school and employment reasons. they also offer games for kids on the bonus pack

davide, NY
3 months ago

I have had only positive experiences with NetSuite and it is easy to use and meets my needs.

Mubarak, WI
1 months ago

This brand offers wide varieties of software use to execute task and provide reliable information

Arthur, VA
a month ago

Best on laptop easy tool for project more efficient quaility and superb nice

John, NY
1 months ago

A high technology product from a well known brand. This is by far one of the best brand in the world.

Jane, KY
a month ago

Works well with no issues or problems. Easy to use for most anyone using it.

Elizabeth, MS
2 months ago

Oracle has been my go to in internet related programs since I first used them. So Netsuite was a no Brainer for me.

Ray, PA
1 months ago

It's the best ERP software there is. I've used Sage and SAP, and Netsuite blow them out of the water.

Amy, CA
1 months ago

It is great to use it for business to monitor inventory and financial cost and e-commerce stores and maintain good customer service relationships.

Jacquarius, AL
a month ago

It's a good product. Has everything I need and more. I recommend it to everyone I know

Deborah, KY
2 months ago

They care about all the services they provide & quality & products, internet advice, storage

Bernadine, CA
1 months ago

It does what it says it will do and I appreciate that. It is hard to find quality products that actually work well.

Wf, NJ
a month ago

They are one of the leading software companies and I trust them to help me manage my accounts

Jody, MI
2 months ago

Great product for keeping your work organized. Very helpful to our management in helping us to keep our company going on top top shape.

Lisa, NY
1 months ago

Net suite is an industry standard. Oracle products set a standard like Microsoft or Google so once developed everyone makes the same version of them

Jim, CA
3 months ago

Gave it a 5. I love it. It allows me to manage my information and applications quickly, easily, and for a reasonable cost.

Michael, PA
2 months ago

The program was simple to use and get the hang of how it works and helps my business

Brandon, GA
1 months ago

Netsuite is a brand which gives you the value for your money. You enjoy anything you spent on it

41 reviews