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RingCentral Video Review

8.8
very good
Top10.com Staff

In a Nutshell

RingCentral Video's meeting platform supports up to 100 simultaneous participants and has a generous 24 hour time limit. Additionally, users can take advantage of RingCentral’s carrier-grade security and reliability for maximum online safety. There are some integrated project management features too.

pros

  • Up to 200 participants
  • Unlimited meeting duration
  • Seamlessly switch devices

cons

  • 100 participant limit on free plan
  • 7 days cloud retention (free plan)

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RingCentral Video at a Glance

Best for
Businesses that need a highly secure system for video meetings
Key use
Team collaboration through video meetings
Price
Free. Paid plans from $11.99 per user per month 
Storage
Unlimited cloud storage but retention period varies by plan
Free trial
No

Features and Functionality

Project Management 

RingCentral's features a variety of project management tools designed to help teams keep on track with key projects. If clarification or a meeting is needed, then a collaborative team video chat is just a couple of clicks away.

RingCentral's project management features include:

  • Messaging threads for internal and external groups. Keep all stakeholders in the loop!
  • Task checklists to assign tasks to colleagues and mark them as completed once done.
  • Integrations with other productivity and web applications including Mailchimp, Github, and Zapier.

File Sharing

For organizations that like to store their documents and spreadsheets in the cloud,RingCentral's integration with Google Drive will be a major selling point. After integrating with Google Drive, users can begin sharing resources in real time with colleagues. 

Unlimited Guests

With RingCentral's video meetings, there are no limits as to how many guests can be added to each meeting. Company video collaboration meetings are possible. 

Instant Team Meetings

RingCentral features a smooth integration between its project management and collaboration elements. For instance, users can form into groups based upon calendar appointments and then initiate a live video call meeting with all the same participants. 

Collaboration Tools

Team Video Meetings 

RingCentral Video is a full fledged real time video meeting collaboration tool that allows colleagues to meet online with audio and video feeds. 

Unlimited Meetings

Nothing is more annoying than getting cut off after 40 minutes on a call. Whether you’re meeting with friends or colleagues, users receive unlimited meetings. The good news is that this is available both with free and paid RingCentral Video plans. 

High Quality Infrastructure

RingCentral is a leading provider of global cloud communications and collaboration tools for enterprises. The company provides all the carrier grade infrastructure that it brings to its worldwide base of VoIP customers. This means a more consistent and high quality video streaming experience.

Plans and Pricing

RingCentral users can choose between 2 tiers: Free and Pro. Pro supports up to 200 participants and comes with a number of business integrations. Additionally, there’s single sign on support and users can gain access to advanced analytics.


Free
Pro
Cost
Free
$11.99 per month (paid annually)
Participants
Up to 100
Up to 200
Meeting duration
Up to 24 hours
Unlimited
Cloud recording time
Up to 10 hours
Up to 100 hours
Cloud recording retention period
7 days
1 year

Additional collaboration and messaging features that Pro users receive include:

  • User management
  • Message data retention policy
  • Message data export
  • Admin file sharing controls

Apps

Glip by Ring Cental mobile app

RingCentral has a desktop and mobile app for download. Users can download the mobile app by sending a download link to their phone from the website. Users are able to seamlessly switch between the desktop and mobile apps. 

RingCentral’s Android app is native built and has support for features including split screen support, enhanced search experience, and quick message retrieval. The iOS app supports scheduling and joining meetings with 1 click, superior team messaging, and centralized portal-based access. 

Data Privacy

When you use RingCentral, the company retains a certain amount of data that you provide to them, including your email addresses, mailing address and phone numbers. This information is only used specifically for the reasons for which you provide it. 

The company retains other data, including traffic data about your calls and chats, network monitoring data to keep an eye on security, log data to know where users access their service, cookies that are saved to your device, and call detail records. It will also keep a record of your emails with the company and your billing data for payment purposes. 

Customer Service and Support

RingCentral runs a lengthy FAQ section on its website where you can get all types of information about the company and its other products. If you can't find an answer there, you also have the following options:

Open a case: The company has a form online where you can fill out a query about a problem you have or an issue you'd like resolved. 

Online chat: The company has a chat option where you can get answers to your questions online, 24/7. 

Ask the community: The company hosts a forum of customers and product experts who can help you with your query. 

Pick up the phone: You can reach RingCentral in the US at: 

1-888-898-4591

+1-925-301-8209

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How RingCentral Video Compares


RingCentral Video
Monday.com
Zoho Projects
24/7 support

x
Dedicated account manager
x

x
Drag and Drop



Integrations
Mailchimp, Github, Zapier
Slack, GSuite, Trello, Asana, Jira, Dropbox and more
BigCommerce, Magento, WooCommerce, and dozens more
Unlimited boards
x

Time tracking
x
With Pro and Enterprise plans

Users
Unlimited
5-200+
5-25

Bottom Line

RingCentral Video is a real time chat and collaboration tool that takes advantage of its highly performant infrastructure.

Those on the Pro plan can hold meetings that support up to 200 participants with unlimited duration. For those that need participation and project management features, this is a good choice.

Top10.com's editorial staff is a professional team of editors and writers with dozens of years of experience covering consumer, financial and business products and services.

Glip by RingCentral customer reviews

Based on 29 reviews

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Top Reviews

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1 years ago

Because I believe that this product is the best one of the products I ever have seen and I would not mind using it all over again if I had to and I would recommend it to a friend or family

1 years ago

Ringcental grip is a very effective and efficient service. It helps add efficiency to those who use it. I feel like I am in control of my work again

a year ago

I love the collaboration aspect of Ring Central glip, they really take into account the communication that needs to happen between groups. layout is great too

1 years ago

They are very good. They are used often and never let us down. I will stick with them for a long time.

1 years ago

Very direct and fast. Easy to the point tools and support that make running and maintaining a business very crucial

1 years ago

This beautiful app is ahead of its time. Task management, chat and file sharing offer a dynamic template.

1 years ago

I have positive experiences with the PM system and I am paying for this service. It allows me to track my employees.

1 years ago

They are a good brand and business that I enjoyed working with, and they have a great deal for their product

1 years ago

This company makes top of the line service. They have a big product line assortment. It helps to be more efficient

1 years ago

I am very satisfied with RingCentral Glip. It is a great product and it is very valuable for my organization.

a year ago

RingCentral Glip are very transparent in services, they offer your team messaging with file sharing

a year ago

It is a very good brand. It says what it does and satisfaction is guaranteed. I would recommend this to anyone

1 years ago

I like that brand thats way I give lots of stars to them. And that company is so helpful. It honestly increases our productivity ten-fold

1 years ago

I have never had any problems with RingCentral Glip.It was easy to learn how to use and it has meant my expectations.

1 years ago

Overall, simple to use but vendor requires improvement in reliability. There are better tools

1 years ago

RingCentral Glip was actually pretty easy to use. I just felt like I could have gotten more out of it.

a year ago

Excellent attention to detail, a very good system, I like much attention the all clients benefits overall rating

a year ago

It is a great service, I don't know why we didn't get a project management tool sooner.

1 years ago

I have used other services and so far this is easy and fast. It easy to install and update.

1 years ago

They are the lowest in class cost but they are starting to lose their cost edge because of cheaper competitors coming on the scene. If there are cheaper services, I will try them.

29 reviews