Airtable Review

Sarah PritzkerBySarah PritzkerJul. 31, 2019

In a Nutshell

Airtable is a project management solution that makes it easy to create, edit, discuss, and collaborate on projects across devices, teams, and even branches, by using cloud-based technology and a relational database. With real-time syncing, no matter where everyone is or what they’re doing, your entire team can stay on top of things.

pros

  • Multiple views to choose from
  • Unique field types
  • Blocks

cons

  • Phone support only available to Enterprise level clients
  • Bit of a learning curve with all the features available

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Airtable at a Glance

Best for: All business sizes

Price: Free-$20/user per month

Storage: 2GB-1,000GB

Free trial: 14 days

Features and Functionality

Airtable packs a powerful punch into a compact software solution. What that means is you get a ton of functionality without being subject to a clunky product. Some of the most impressive features we found were:

  • Templates

This has to be one of the most obvious and useful features when it comes to project management. And shockingly, it is wildly under-represented (meaning, most companies don’t offer anything like this). Fortunately, Airtable does, and here’s why you’re going to love templates. Airtable provides you with a whole array of templates to choose from. Much like the templates concept you’d use when building a website, project management templates give you a skeleton, and all you have to do is plug in your own personal information.

Let’s say you are trying to make an editorial calendar. Airtable has a template for that, so your calendar is ready for you to just add your content details. As you can imagine, this has tremendous applications and can save you hours. Some of the templates include project tracker, marketing campaign, product catalog, product launch, event planning, user research, bug tracker, simple applicant tracker, and more.

  • Views

Airtable has every type of view imaginable. It’s not just nice to have choices, but it actually provides you with greater productivity by being able to see the items and angles that you need to see at a given time or for a given project or objective. From grid to gallery, Kanban, and calendar, Airtable ensures that you can see things your way using filters and search functionality. These enable you to customize your view to a tee.

  • Unique field types

You can design your projects to look and act however you want. That includes adding in unique field types to fit your specific projects. From long text notes to checkboxes, table links, attachments, currencies, multiple or single select, and so much more, Airtable hands you the reigns when it comes to field design.

  • Integrations

Airtable integrates with more than one thousand 3rd party apps, so you can keep your business operations running smoothly on every front. Some of the popular integrations include:

  • G Suite

  • Typeform

  • Shopify

  • MailChimp

  • JotForm

  • Dropbox

  • Salesforce

  • Microsoft

  • Jira

  • Asana

  • Trello

  • QuickBooks

  • Formstack

  • Twitter

  • Wunderlist

  • Toggl

  • Ninja Forms

  • HubSpot

Collaboration Tools

Airtable makes collaboration even easier than your average cloud-based management software (which is already much easier than other forms). Aside from being able to share views, chat with one another, and comment on projects or tasks, Airtable has something incredible called Blocks.

Even if you aren’t into project management solutions, this has to be one of the neatest tools we’ve ever used. Airtable’s blocks bring your workflow to life using a variety of design tools to create a dynamic, inviting, engaging, and clear to understand panoramic view of the entire project. Blocks are like miniature storyboards, but you can add anything you want to them. For example, the data block isn’t just a bunch of numbers. You can create bar graphs, scatter charts, line graphs, you name it. If you have a presentation, you can use the blocks features page designer to create a draft in minutes. And don’t even get us started on the 3D model explorer and what you can do with that.

Some other totally awesome things you can do with Airtable blocks are:

  • Create countdown timers
  • Send SMS to team members
  • Video chat with each other
  • Use 3rd party apps like Cloud Vision, Translate, or powerful Search functions to get all the results and information you need instantly

You can also attach files, assign collaborators, and tag related content directly in your projects blocks.

Plans and Pricing

Airtable has 4 plans to choose from, making it a suitable solution for any size business. Even if you’re just starting out and have no budget for these things, Airtable’s free plan provides you with a fairly reasonable amount of leverage to get things started. If you do have a bit of a budget to work with, the paid-for plans give you even more bang for your buck, and even the highest pricing tier (Enterprise Plan), is reasonably priced for all that you’re getting. Take a look:


Free

Plus
Pro
Enterprise
Price

$0

$10

$20
Custom pricing

Records per base

1,200

5,000

50,000
Increased
Attachment space per base

2GB

5GB

20GB

1000GB

Revision/snapshot history

2 weeks

6 months

1 year

3 years

All plans come with unlimited bases, rich field types with file attachments, checkboxes, dropdown menus, all views, and real-time collaboration and commenting. You start to see a difference when it comes to the more advanced features. For example, the Pro plan provides you with things like:

  • Priority support
  • Blocks
  • More styling options
  • Advanced calendar features
  • Personal and locked views
  • Password and domain restricted shares
  • Early access to new features
  • Custom branded forms

Enterprise customers gain access to even more features, including:

  • SAML-based single sign-on
  • Federated company accounts
  • Unlimited workspaces
  • Payment by invoice
  • Enterprise-wide admin panel
  • Enhanced deletion recovery

Apps

Airtable has both desktop and smartphone applications available to all (even free) members. Both setup and usability are particularly smooth with this software, despite dealing with a rather complex relational database technology. The user interface is clean and organized, so it’s easy to find things when you’re looking for them. There is a learning curve while you get to know the various features and tabs and such, but that’s bound to happen with such a diverse offering.

Data Privacy

Airtable uses data protection appropriate for the industry. Things like data encryption, firewalls, and organizational safeguards are implemented to ensure the safety and privacy of your information.

Customer Service and Support

Phone: Only available to Enterprise members Email: Support@Airtable.com response time is generally within 1-2 business days unless you have priority support, in which case you’ll get a response much faster Online: Form

Airtable has the most extensive Help Center anywhere. You can register to watch a live webinar to learn the ins and outs of the software. Or you can watch a recording of the webinar whenever you want. There are also tons of other videos explaining every aspect of the Airtable software step-by-step. You’ll also find a huge library of articles on any subject you could think of.

In case that wasn’t enough, Airtable has a Community Forum where clients can discuss topics and ask questions from other users for quick and in-depth answers.

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How Airtable Compares


Airtable
Zoho Projects
Monday
24/7 support
With Enterprise Plan
X
V
Dedicated account manager
With Enterprise Plan
X
V
Drag and drop
V
V
V
Integrations
1000+ including Facebook, Dropbox, Evernote, Gmail, GitHub, MailChimp, Meetup, Instagram, Slack, Zendesk, and more
BigCommerce, Magento, WooCommerce, and more
Slack, G Suite, Trello, Asana, Jira, Dropbox, more
Unlimited boards
V
V
V
Time tracking
V
With Pro and Enterprise plans
V
Users
Unlimited
5-200+
5-25

Bottom Line

With customers like Shopify, Time, and BuzzFeed, Airtable definitely has the street cred you’d look for in a project management software. But once you start using the tool, you’ll see Airtable doesn’t even need the reputation to carry its product. With multiple views, dynamic tools, and a feature-rich offering, Airtable is a solid project management solution that anyone interested in making their businesses run more smoothly, be more efficient, and yield greater results should try.

Sarah PritzkerBySarah PritzkerDec. 05, 2019
Sarah Pritzker is a content writer with years of experience and a keen interest in the vast world of online consumer products. She enjoys helping readers make sense of the options on the market in financial industries including credit reports, business loans and car loans.
Airtable