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Hims Review

Christian Rigg

In a Nutshell

Hims is a telehealth website designed for men. In addition to providing primary care services and offering an array of products for skin and hair care, hims offers online consultations for a variety of health problems that affect men specifically, including male-pattern baldness, ED, and PE. The company also offers mental health counselling and psychiatric consultations for men.

pros

  • Geared towards men’s health & wellness
  • Treatments for a wide array of ailments
  • Includes mental health services

cons

  • Not all services available in all states
  • Responses for primary care can take up to 24h

HIMS HIMS Visit Site

hims at a Glance

How Can I Get Treatment: Online web app

Urgent Care Fee: N/A

Accepted Insurance: Determined by insurer

Hour of Operation: 24/7 access; response within 24 hours

Follow up Consultations: Yes

How Does hims Work?

  • Your first step will be to select a service: primary care, hair, sex, skin, mental health, COVID-19, or supplements. 
  • Next, you’ll need to complete a short online questionnaire. In most cases, it’s just a few quick screening questions to make sure you’re eligible to speak to a care provider. 
  • After submitting the form, you’ll be matched with a licensed provider. 
  • Within 24 hours, they’ll review your information and contact you for a follow-up consultation, if necessary. 

You can answer any questions asked of you using hims’ online messaging portal. If your care provider deems it necessary to prescribe medication, it will be delivered to a shipping address of your choice.

Alternatively, for primary care services, like treating cold & flu symptoms, allergies or infections, your provider may be able to send the prescription directly to a local pharmacy, so you can pick it up at your convenience (thus avoiding a nasty 48-hour wait while dealing with the dreaded “man flu”). 

For mental health consultations, hims has partnered with licensed psychiatrists with whom you can speak via chat or video to determine if medication is a viable option. A number of FDA-approved drugs are available through the hims service. In addition, hims organizes a variety of free, online, anonymous support group discussions. Individual therapy is scheduled for launch shortly, and will enable users to connect with a therapist for ongoing treatment. 

What Does hims Treat?

hims offers a wide array of telehealth treatments for men. Primary care services include treatment of cold & flu symptoms and illness, allergies, infections, skin problems like eczema, fungal infections, and headaches. Treatment for acid reflux and stomach illness are coming soon. Hims also provides medication refills for asthma and migraines.

Additional services include treatment for hair loss and skin conditions, as well as sexual difficulties like erectile dysfunction, premature ejaculation and genital herpes. 

As discussed above, it is also possible to be put in contact with a psychiatrist to see if medication is a viable option to treat ongoing psychological issues, while individual therapy is forthcoming. 

Finally, hims also offers a number of daily health supplements, including collagen protein, Vitamin C, melatonin, biotin, and teas. 

How Much Does hims Cost?

Primary care consultations cost $39 and are not covered by insurance. Hair, sex, skin, and mental health consultations, starting with the online questionnaire, are free. In both cases, medication is extra, and may or may not be covered by your insurance provider.

Be aware that most medications (outside of acute primary care services like cold & flu) and supplements are offered as a subscription service. Some customers have reported a lack of clarity in this regard, so be sure to carefully read your order and make sure you understand the terms and conditions. 

While specific prices for hair, skin and sex prescriptions are not given, the hims blog mentions, for example, that sildenafil costs $24 per month for four pills, while the proprietary Stendra pill costs $175 per month and includes 5 pills. 

Psychiatric consultations cost $59 for your first evaluation, and then as low as $49 per month for medication and check-ins. 

Does hims Take Insurance?

Hims does accept health insurance, but coverage depends on your insurer and the medication being prescribed. 

Consultations, be they primary care or psychiatric, however, are not covered.

What Do People Say About hims?

"I have a lot of physical pain and my job has become extremely stressful, these things have found their way into the bedroom. My girlfriend had taken it personally, but I am still very much attracted to her. I tried out hims out of desperation and it has really helped!” 

- Rod, customer.

“The product supplied worked perfectly. All communications with HIMS at every level was perfect. The whole experience has been positive, product cost was appropriate, the manner in which it was packaged was very convenient and product was delivered very timely. I would recommend HIMS to my family and friends should they have a need.” 

- Stevens, customer. 

“Awesome service for men to address unmet needs. Uncomplicated solutions for issues that were challenging in the past. Shipping time and tracking of those shipments is my only complaint.” 

- Jerry, customer.

hims FAQs

Does hims prescribe medicine?

Yes, hims does prescribe medicine following consultation with a prescribing practitioner. You will start by filing out a questionnaire, after which a care provider will contact you to take the next steps. If the practitioner believes medication is a viable option for what ails you, you can set up an ongoing prescription through the website, to be delivered to your door.

Can hims give me a doctor's note?

Doctor’s notes are not one of the services listed on the hims website. 

Do I need a subscription for hims?

Most of the medication and supplements offered by hims are provided on a subscription basis. Acute primary care problems (like cold & flu symptoms) are the exception. All hair, skin, sex and mental health medications are subscription based from the get-go. 

What hours does hims have appointments available?

Appointment hours of availability are not listed on the website. However, upon filling out the initial questionnaire, you will be contacted by a care provider within 24 hours. If necessary, you may then arrange for a virtual appointment. 

HIMS HIMS Visit Site

Bottom Line

Hims offers a valuable telehealth service for men. Not only can you use the website to avoid having to go to the doctor’s office for treatment of acute illnesses (like cold & flu symptoms), but you can also obtain prescriptions for common male health problems, like ED, PE, male-pattern baldness, and more. The fact that psychiatric services are offered as well is a big plus. Be aware that nearly all drugs and supplements are sold as an automatically renewing monthly subscription. Reviews are mostly positive, and the prices are reasonable, especially compared to competitors. 

Christian is a freelance psychology and mental health writer with interests in social psychology, psychopathology, and well-being. He holds a degree in Neuropsychology from the University of Toronto and has written for a variety of online publications including PsyPost.org, TrackingHappiness.com, and Top10.com. He can usually be found with his nose in a scientific journal or else gravel biking around the French and Italian rivieras.

The author of this article has been paid by Natural Intelligence to write this article. Neither the author nor Natural Intelligence provide medical advice, diagnosis, or treatment. If you think you may have a medical emergency, call your doctor or your local emergency number immediately.

HIMS customer reviews

Based on 31 reviews

Ease of use

Brand satisfaction

Value for money

Service quality

Top Reviews

Ease of use

Brand satisfaction

Value for money

Service quality

8 months ago

I gave that rating because it is good. There is nothing that I dislike about it.

9 months ago

I have had no issues at all with them. Everything comes on time every month. There website is also very easy to use.

9 months ago

HIMS is a good platform and did exactly what I needed. I would definitely recommend.

9 months ago

Was free, discreet, fast and got to the point of exactly what I needed and the dosage I should take.

9 months ago

Because it really fast and easy to use and I really appreciate and love it a lot.

9 months ago

The way I'm able to get help from online doctors in such a convenient and professional way is great.

10 months ago

Functional systems are not complicated and informative nature makes it convenient. Easy to use and easy to access. Cross division overlap is a great value. ?

10 months ago

I can't say enough good things about it. Ease of use and quality are good and overall pricing is excellent and I couldn't be happier.

a year ago

The process to register and verify your account is fairly simple and getting your prescription is prescription is quick and stress free.

a year ago

I had a good experience with this service and I would use them again. Everyone I spoke to was very friendly.

a year ago

Quick and easy service you don't have to wait three hours for the doctor to return your phone call back. This is just what I need.

a year ago

It's great when and if you don't have any really bad issues otherwise an online doctor isn't what I'd recommend. After, face to face just can't be replaced with a computer screen.

a year ago

I really like their discreet packaging and their pricing is really competitive. No embarrassing trips to go see the doctor and explain what is wrong with me. The product I like the most was the Viagra, I really hope my partner and I perform better.

a year ago

I was able to quickly complete the assessments that I needed and I put in a request for prescriptions and they arrived at my door within a day.

9 months ago

It is good to have doctors online but the price makes it harder to keep using it often.

9 months ago

I like what Online Doctors do for patients by offering a safe alternative to face-to-face meetings, especially during the pandemic.

9 months ago

HIMS was easy to use. The hair loss product was fair. This was the first time using this site. Again, price was too much.

9 months ago

Very pleased with the ease of use, and pricing isn't too terrible compared to the competitors.

9 months ago

Because of its ease of use and the services it provides and helping people apply social distancing.

9 months ago

I was nervous to use an online doctor. But honestly it was not that bad. I used these sites mainly for mental health.

31 customer reviews