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Lemonaid review Staff

In a Nutshell

With access to a team of doctors licensed in every state at your fingertips, Lemonaid allows users access to top of the range healthcare from the comfort of their homes. They will diagnose and recommend treatment or prescribe medication for a vast range of both physical and mental health disorders. Not only will Lemonaid provide users with a diagnosis and prescription, they also offer a quick, discreet and affordable medicine delivery service.


  • Offer treatment for a wide range of issues.
  • Prescriptions and test kits directly available through the site.
  • Doesn’t always require a live consultation


  • Limited to the United States only
  • Does not accept insurance


Lemonaid at a Glance

How Can I Get Treatment: Video or phone consultation, online questionnaire 

Urgent Care Fee: $15-$95

Accepted Insurance: None

Medications Prescribed: Yes

Hours of Operation:

Monday-Friday 8am-5pm PT

Saturday, Sunday 8am-12pm PT

Online form may be submitted at any time

Follow up Consultations: Yes

How Does Lemonaid Work?

Unlike most online health service providers, Lemonaid doesn’t always require you to have a direct consultation with a medical professional. Generally it’s enough to answer the easily accessible online questionnaire on your health history and prior medications.

This questionnaire is then sent to one of the company’s medical practitioners for review and they will be in touch with you for some follow up questions, or to schedule a live consultation when necessary, before recommending a course of treatment or giving you a prescription. Although most people won’t require a video or phone consultation prior to receiving a prescription or course of treatment, some states legally require patients to have a live consultation in order to meet regulations.

Lemonaid allows users to have the option of receiving their medication in a direct delivery. For no extra delivery, fee they will send your medication directly to your door, discreetly packaged of course. Alternatively they will send the prescription to the pharmacy of your choice for you to collect at your own convenience.

What Does Lemonaid Treat?

Lemonaid’s team of medical professionals will recommend a course of treatment or prescribe medication for the medical disorders listed below:

  • Erectile Dysfunction
  • High Blood Pressure
  • Asthma
  • Flu
  • Sinus Infection

And offer delivery services for medication used for:

  • Anxiety Treatment
  • Depression Treatment
  • Insomnia
  • Erectile Dysfunction Delivery
  • Birth Control
  • Hair Loss
  • Acne
  • Premature Ejaculation
  • Cold Sore
  • Genital Herpes
  • Acid Reflux
  • Hot Flashes Treatment
  • Migraine
  • Dark Spot Treatment
  • Hypothyroidism
  • Stop Smoking

Lemonaid also offers users access to same-day lab tests and Primary Care video consultations, and is in the process of developing at-home COVID-19 testing kits.

Lemonaid will not treat patients below the age of 18 and does not operate in every state.

How Much Does Lemonaid Cost?

Membership is not required for a consultation, although the fee must be paid for out of pocket and cannot be covered by insurance. Lemonaid generally charges a consultation fee of $25, which doesn’t include the cost of any medication prescribed. If Lemonaid cannot offer a treatment, the consultation fee will be refunded. 

Medication delivered directly through Lemonaid must be paid for out of pocket, and is not covered by insurance, although the delivery is free.

Some of the mental health services provided—anxiety, depression and insomnia, offer the option of paying a flat monthly fee which covers medical visits and treatments. Other medical services have one-time visit fees ($15-$75), and require you to pay separately for your prescription. Conveniently, you can have your prescriptions automatically refill when you run out.

Below is a table with a partial list of treatments offered and their average price:

Average Cost of Treatment
Anxiety Treatment
$95 per month
Depression Treatment
$95 per month
$60 per month
Birth Control
One $25 consult/year, then $15 per month
Hair Loss
$1 per pill
Erectile Dysfunction
$25 medical visit + treatment starting at $2/pill
Oral and Genital Herpes
$50 for a 90 day supply
Premature Ejaculation
Starts from $1 per pill
Stop Smoking
$45 for a 90 day supply
Starts at $15 per month

Does Lemonaid Take Insurance?

Lemonaid’s consultations are not covered by insurance and must be paid for out of pocket; however the $25 consultation fee is below average even for many co-pay plans. Additionally insurance will not cover any medication ordered through the company’s mail order pharmacy, and this too will need to be covered by out of pocket payment, although the delivery itself is free and the convenience far outweighs the cost.

Alternatively some patients prefer to speak to their insurance provider to see if the medication prescribed to them is covered by their insurance plan. If so, Lemonaid will gladly send your prescription to be filled at your local pharmacy.

What Do People Say About Lemonaid?

 “The website is very easy to navigate and it is very clear that they really care about the customer experience. They really care about helping you find the right birth control for you. Danielle was incredible, professional, and made the process very easy on me! 10/10 would recommend to my friends and family!”

“I’ve been using Lemonaid Health for two years now and I have had zero issues. The NPs are so helpful and kind, and it makes getting my medical issues taken care of with absolute ease.”

“Very thorough conversation and consultation over the phone (not required for all states). Extremely knowledgeable and friendly. Excellent array of services offered. Have never before used a service for online birth control, but so glad I picked Lemonaid for my first experience. Highly recommend.”


Lemonaid FAQs

Does Lemonaid prescribe medicine?

Lemonaid will prescribe medication when necessary, and provide discreet packaging and free delivery on prescriptions.

Do I need a subscription for Lemonaid?

Yes, a subscription is required to use Lemonaid and can range from $15 a month for 

What hours does Lemonaid have appointments available?

The online form available on the company’s website or through the app can be submitted at any time. Phone/ video hours for live consultations are Monday to Friday from 8am to 5pm PT, and on Saturday and Sunday from 8am to 12PM PT

Bottom Line

Lemonaid is succeeding in its mission to make affordable healthcare accessible to Americans across the nation. Although not covered by insurance, its fees are comparable to most co-pay plans and the convenience of not having to wait for an appointment or leave the house makes it a price worth paying. The additional convenience of medication being delivered to your door, and the ability to get a diagnosis or prescription without necessarily having a live consultation, makes Lemonaid a service which truly goes above and beyond in providing accessible online healthcare.'s editorial staff is a professional team of editors and writers with dozens of years of experience covering consumer, financial and business products and services.

If you are experiencing an emergency or a life-threatening situation, call 911 immediately or go to the nearest emergency room.

LEMONAID customer reviews

Based on 16 reviews

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Top Reviews

Amanda, NY
2 months ago

Ease of use

Brand satisfaction

Value for money

Service quality

Lemonade health is easy to use its a great company. Scheduled my appointment with ease.

David, CA
2 months ago

Lemonaid Health are the best in their field. Also one of my favorites. Like using their doctors

Sara, MA
2 months ago

Was unsure appointment was still connected while waiting, but great other than that.

Kaitlin, MO
3 months ago

I like that it is cheaper than going to urgent care, and faster that waiting for an appointment with a primary care doctor. It is easy to use and cost effective, and very quick and convenient compared to in person visits.

Alexandra, FL
3 months ago

They were very very helpful. They were kind and patient and gave me exactly what I needed.

Sharron, IL
3 months ago

I like lemonaid health because they have a doctor appointment for any need possible. I can also have my medicine filled and delivered through them with ease.

Mubarak, WI
3 months ago

I find it very easy and accessible using this brand to contact my doctor anytime and anywhere

Shara, KY
3 months ago

I was able to speak with a doctor quickly, all of my questions were answered, and my prescription was called in right away.

Katie, FL
4 months ago

It was easy to use cheaper than other apps onsite help is available anytime and always

Bre, TN
2 months ago

Customer service was very helpful. Unfortunately, I was not able to get the birth control that I needed.

John, NY
2 months ago

Nothing to dislike, their site is easy and friendly to use and they have very qualified medical practitioners that are helpful

Kate, CA
3 months ago

I really loved lemonaid health when they first came out because there was nothing else really like it. As more apps starting popping up I started trying them out and found that they were cheaper and had better customer service.

Jason, NC
3 months ago

They really helped me and gave me the best bang for my buck that I could afford

Claudia, NC
4 months ago

I like the convenience and ease of use. Certain medical situations only work face to face

Tammy, CT
2 months ago

They care about people. Their site is easy to use and navigate. They have good quality of service.

John, CA
4 months ago

It is a solid telemedicine provider in the industry and I can recommend that you give them a try

16 customer reviews