In a Nutshell
pros
- Free unlimited calls to 90+ countries
- No long-term contracts
- Up to 10 GB mobile hotspot included
cons
- Higher pricing compared to some other prepaid plans
- Customer service has received mixed reviews
Ultra Mobile at a Glance
Plans
Data Limits
Commitment Required
Data Speeds
Perks
Ultra Mobile at a Glance
Best for: Users seeking flexible prepaid plans with international calling features
Price range: $10–$59/month
Plan types: Single-month and multi-month (3, 6, or 12 months)
Data limits: 250MB to unlimited
Network: T-Mobile's 5G and 4G LTE
Bring your own phone: Yes
How to Get Started
Getting started with Ultra Mobile is straightforward. Customers can choose to bring their own compatible device or purchase a new one through Ultra Mobile. A free 3-in-1 SIM card is provided, and eSIM activation is also available for compatible devices. Activation can be completed online, and plans can be managed through Ultra Mobile's website or mobile app.
Special Features
International Calling: Unlimited talk and text to over 90 countries included in all plans.
Mobile Hotspot: Available on all plans, with up to 10 GB included in higher-tier plans.
Wi-Fi Calling: Supported on all plans for improved connectivity.
eSIM Support: Allows for instant activation on compatible devices.
Multi-Month Plans: Discounted rates available for 3, 6, or 12-month commitments.
Customer Service
Phone Support: Available at 1-888-777-0446 or by dialing 611 from an Ultra Mobile phone.
Online Support: Comprehensive FAQ section available on the Ultra Mobile website.
Customer Reviews: Mixed feedback, with some users praising the international features and others noting issues with customer service responsiveness.
Is it Reliable?
Ultra Mobile operates on T-Mobile's extensive network, offering reliable coverage across the United States. Users generally experience strong call quality and data speeds, particularly in urban areas. However, coverage may vary in rural regions, and it's advisable to check network availability in your specific area before committing.
How to Cancel or Pause a Subscription
Ultra Mobile plans are prepaid, allowing users to cancel or change their plans at any time without penalties. To cancel or modify a plan, customers can log into their account on the Ultra Mobile website or contact customer support for assistance.
Is There an App?
Yes, Ultra Mobile offers a mobile app available for both iOS and Android devices. The app allows users to manage their accounts, monitor usage, recharge plans, and access support resources.
Ultra Mobile Plans & Pricing (2025)
Data Allowance
Notable Features
Talk & Text
$15
250MB
Unlimited talk & text; suitable for minimal data users.
3GB Plan
$19
3GB
Ideal for light data users.
5GB Plan
$24
5GB
Balanced option for moderate data usage.
10GB Plan
$29
10GB
Suitable for users with higher data needs.
15GB Plan
$39
15GB
For heavy data users requiring more bandwidth.
25GB Plan (Limited Offer)
$29 ($25 with 12-mo)
25GB
Includes unlimited talk & text, 5GB hotspot, and international perks.
Ultra Unlimited
$49
Unlimited*
10GB mobile hotspot; unlimited talk & text.
Ultra Unlimited+
$59
Unlimited*
20GB mobile hotspot; additional international credits.
Note: Ultra Mobile regularly runs promotions, so plan prices and features may vary. Check their website for the latest offers.
Multi-Month Discounts
Opting for extended plans can lead to savings:
3-Month Plan: Slight discount compared to monthly rates.
6-Month Plan: Moderate savings over monthly pricing.
12-Month Plan: Significant savings; for instance, the 25GB plan is available at $25/month when prepaid annually.
These multi-month options provide flexibility and cost-effectiveness for users willing to commit to longer durations.
FAQs:
Q: Does Ultra Mobile support international roaming?
A: Yes, Ultra Mobile offers international roaming options. However, rates and availability vary by country, so it's recommended to check specific details on their website before traveling.
Q: Can I keep my current phone number when switching to Ultra Mobile?
A: Yes, Ultra Mobile allows you to port your existing phone number during the activation process.
Q: Are there any activation fees?
A: Ultra Mobile does not charge activation fees for new customers.
Bottom Line
Ultra Mobile stands out for its international calling features and flexible plan options. While it may be priced slightly higher than some competitors, the added benefits, such as free calls to over 90 countries and mobile hotspot inclusion, provide substantial value for users who prioritize international communication and flexibility.