In a Nutshell
- Simple and customizable plans starting as low as $5/mo
- Nationwide coverage using Verizon network
- Bring your own phone or purchase one
- No true unlimited data plan
- Limited selection of phones for sale
Twigby at a Glance
Best for: Value-conscious users who want the same for less
Price: $5 - $35 per month
Plan: Unlimited talk and text included on all plans, high-speed data selections of up to 20GB per month
Phone purchase required: No
What Services and Features Does Twigby Offer
Twigby offers reliable nationwide coverage using the Verizon wireless network. Twigby has all the features that you’d expect – and for free. This includes Wi-Fi calling and texting, hotspot, international calling and texting, the ability to change your plan at any time, and unlimited 2G data once you use up your high-speed data allotment.
Prices, Plans, and Value for Money
Twigby has 4 premade plans that all include unlimited talk and text but differ in how much data is allotted each month. The no-data plan is just $10 per month, the 2GB plan is $15 per month, the 5GB plan is $20 per month, the 8GB plan is $26 per month, and the 20GB plan is $35 per month.
However, you can save even more money because Twigby always has promotions on their website. Right now, you can save even more on the first three months of service. This makes the no data plan only $5 a month for the first 3 months of service, the 2GB plan only $5 a month, the 5GB plan only $10 a month, the 8GB plan only $16 a month, and the 20GB plan only $25 a month.
Changing your plan is easy with Twigby. As a Twigby customer, you have control over your service. The plan you choose is completely up to you. You can move up or down in plans as you see fit for your needs. If going up in plans, you simply pay the difference in the plan prices. You can easily make all these changes in your Twigby account online or through their app
Because Twigby is prepaid, that means there are no contracts. Plus, Twigby doesn’t have any activation fees or hidden fees. The company also has a 30-day satisfaction guarantee.
Twigby allows you to use your own phone in addition to offering new phones for sale. The company’s website has a tool to check whether your phone is compatible with Twigby’s network. If it is, Twigby will send you a free SIM card that arrives in a few days. There is no fee for activating your SIM card.
Selection of Phones Available
Twigby has a large selection of phones for purchase. You’ll find basic phones, Android smartphones, and Apple smartphones. The cost does vary as there are simple phones and newer phones available. While reasonably priced, Twigby also offers promotions on their phones to help you save even more money and new models are added often. Additionally, you can use PayPal Pay in 4 at checkout to split your purchase into 4 payments instead of paying the entire price upfront. Using PayPal Pay in 4 has no impact on your credit scores and does not include late fees.
Twigby Call and Text Performance
Twigby runs on the Verizon wireless network, so it has a reputation for excellent nationwide coverage. However, all mvno’s can experience deprioritization if the networks become too busy. Performance can decline in cities or other popular areas. So, it is good that Twigby uses the best network in the country, which limits these experiences.
Twigby Data Speeds
Twigby offers 4G LTE and 5G data speeds, depending on what is available in your area. If you ever reach your data cap, you’ll automatically switch to 2G speeds, which are capped at 64Kbps. However, if you would prefer to have high-speed data for the remainder of your billing cycle, you can purchase affordable data packs or move to the next highest data plan.
Twigby Customer Service
This is an area where Twigby shines. Twigby’s customer service satisfaction rating is consistently 98-99%. Twigbyoffers 100% U.S. Based customer service by live chat from 8am to 9pm (CT), Monday to Friday, and 10am to 6pm, Saturday and Sunday. The website also has an online knowledge base with information about plans and managing your account.
What People Say About Twigby
“Twigby offered the most bang for my buck, hands down.”—Gary M.
“Twigby has great rates and a variety of plan options that work for everyone in your family.”—Sarah V.
“Twigby won me over with the customizable plan options”—Nicole P.
Twigby is a low-cost wireless carrier that offers nationwide coverage using the Verizon network. You can take advantage of flexible plans and pricing without contracts or activation fees. Twigby offers the same high-quality service as the big carriers but at a fraction of the price. It’s hard to beat if you’re looking for a simple cellular plan for a low price.