In a Nutshell
- Build your own custom plan
- Flexible pricing if you go over your data limit
- Nationwide coverage using Verizon network
- No unlimited data plans
- Limited selection of phones for sale
Twigby at a Glance
Best for: Personal users on a budget
Price: $9-$43 per month
Plan: Choose your minutes, up to unlimited, and data, up to 10GB per month
Phone purchase required: No
What Services and Features Does Twigby Offer
Twigby offers reliable nationwide coverage using the Verizon cellular network. This carrier has all the features that you’d expect, including basics like caller ID, 3-way calling, and unlimited hot-spotting. Twigby also includes international calling and texting with every plan at no extra charge and unlimited 2G data once you use up your high-speed data allotment.
Prices, Plans, and Value for Money
Twigby has 3 premade plans that all include unlimited talk and text but differ in how much data is allotted each month. The 3GB plan costs $20 per month, the 5GB plan costs $25 per month, and the 10GB plan costs $35 per month.
You can also build your own plan. Choose between 300, 500, or unlimited minutes per month and between no data, 200MB, 1GB, 2GB, 3GB, 5GB, or 10GB per month. The most basic plan, with no data and 300 minutes of calling, costs $9 per month.
What’s neat about Twigby is that if you go over your calling minutes or data limit in any given month, the company will simply bump you to the next pricing tier and charge you the difference from your plan. The next month, you go back to paying for the plan that you originally signed up for.
Another thing to like is that Twigby offers 50% off of all plans for your first 6 months. The company also has a 30-day satisfaction guarantee.
Twigby allows you to use your own phone in addition to offering new phones for sale. The company’s website has a tool to check whether your phone is compatible with Twigby’s network. If it is, Twigby will send you a SIM card that arrives in a few days. There is no fee for activating your SIM card.
Selection of Phones Available
Twigby has a relatively limited selection of phones to purchase, many of which cost less than $200. You’ll find both iOS and Android devices, but the newest iPhone available is the iPhone 8, which was released in 2017. There are no financing options available when purchasing a new phone.
Twigby Call and Text Performance
Twigby runs on the Verizon mobile network, so it has a reputation for excellent nationwide coverage. However, Twigby suffers from deprioritization when the networks are busy. Performance can decline dramatically in cities or other popular areas.
Twigby Data Speeds
Twigby offers 4G LTE and 5G data speeds, depending on what is available in your area. Once you reach your data cap, you’ll automatically switch to 2G speeds, which are capped at 64Kbps.
Twigby Customer Service
Twigby offers customer service by live chat and email from 7am to 9pm (CT), Monday to Friday, and 10am to 6pm, Saturday and Sunday. The website also has an online knowledge base with information about plans and managing your account.
What People Say About Twigby
“Twigby offered the most bang for my buck, hands down.”—Gary M.
“Twigby has great rates and a variety of plan options that work for everyone in your family.”—Sarah V.
“Twigby won me over with the customizable plan options”—Nicole P.
Twigby is a low-cost wireless carrier that offers nationwide coverage using the Verizon network. You can customize your plan to suit your needs, and the company offers flexible pricing if you go over your data or calling allowances. Twigby doesn’t offer unlimited high-speed data, though, and its selection of phones for purchase is limited. However, it’s hard to beat if you’re looking for a basic cellular plan on a tight budget.