In a Nutshell
- No contracts
- Automatic discount if you don’t use all your monthly data
- Excellent customer service
- Expensive compared to similarly-sized competitors
- Maximum of 20 GB of high-speed data before data slows down
Reach Mobile at a Glance
Best for: People who use a different amount of data each month
Price: $30-$65 per month (plus taxes and fees)
Plan: 3-20 GB
Network: Verizon Wireless
Phone purchase required: No
What Services and Features Does Reach Mobile Offer?
Reach Mobile offers cell phone plans (unlimited talk and text plus a certain amount of high-speed data) over the Verizon Wireless network. When you subscribe to Reach Mobile, you get:
- No contracts
- Automatic discount if you use significantly less than your maximum data (see details in next section)
- Budget family data plans with up to 6 lines
- Nationwide coverage, including rural areas
- 24/7 customer service
- Free shipping of SIM cards and devices
- Option of bringing your own phone or buying one from Reach Mobile
- Every month your plan helps enable free data for women and students in need
Prices, Plans, and Value for Money
Reach Mobile lets you choose from four no-contract plans consisting of 3GB, 8GB, 12GB, or 20GB high-speed data. All plans come with unlimited hotspot usage, and you can add up to six people to any of the shared data plans, except the All-in Unlimited plan, where the limit is four people on one bill. The All-in Unlimited plan offers 20GB of high-speed data and unlimited 2G data after this limit for up to 4 lines.
The 8GB and 12GB plans come with Reach’s Best Fit™ guarantee, which automatically discounts your monthly bill to a cheaper one if you don’t use all your data. For example, if your plan is for 12GB ($55/month plus taxes and fees), but you use under 8 GB in a given month, you’ll only pay the price of the 8GB plan for that month ($45/month plus taxes and fees). And if you sign up for the 8GB or 12GB plans but use less than 3GB in a month, you’ll only pay $30/month plus taxes and fees that month – an automatic saving of $15 or $25.
Reach Mobile will send out your welcome kit after you sign up, and it should arrive within a couple of days. If you activate your line within seven days of receiving your welcome kit, the shipping charges will automatically be credited to your Reach account.
When you subscribe to Reach Mobile, you have the option of bringing your own device or purchasing an unlocked one from Reach. You also have the option of keeping your old number or asking Reach to assign you a new one.
Selection of Phones Available
Reach Mobile sells a range of new and refurbished phones, including recent (but not the latest models) of the Apple iPhone and Samsung Galaxy, as well as Microsoft, LG, Motorola G, and Google Pixel devices. Availability is constantly changing, so make sure to take a good look at what’s on offer when you sign up.
Phones can be purchased outright or financed with 0% APR for the first 12 months through third-party provider Affirm. When we last checked, there were 22 devices on offer ranging from a NUU F4L Flip Phone for $69 or $12/month to the Microsoft Surface Duo for $1499/month or $73/month.
Reach Mobile Call and Text Performance
Reach Mobile runs on Verizon Wireless, one of the big three national wireless communications networks. Based on a study of the IHS Markit RootMetrics map of the Verizon Wireless network, call performance is good across 99% of the United States, with only a few small pockets of poor coverage in isolated rural areas.
Reach Mobile Data Speeds
Thanks to Verizon Wireless, Reach Mobile now offers 5G data coverage to more than two-thirds of Americans and 4G LTE virtually everywhere. If you live in a major American city, then it’s likely Reach now offers 5G data in your area. Like all cellphone providers, Verizon Wireless throttles data speeds during peak times, affecting users of Reach and other MVNO cell phone companies operating through the its network.
Reach Mobile Customer Service
One of the best things about Reach Mobile is its excellent customer service (as confirmed by hundreds of happy customers). Reach Mobile offers 24/7 human assistance through its live chat function and phone assistance during extended business hours on (844) 445-3665.
What People Say About Reach Mobile
“I learned about Reach from a friend and joined after reviewing my data usage, which was just a tiny percentage of what I was paying for. Their best-fit pricing removes the stress of figuring out which plan to sign up for. Some months I use a lot of data and some I barely use any, so I signed up for the 10GB plan and at the end of each month I’m charged for whichever plan would have made the most sense to be on given my usage. I signed up for the service directly through the app which was a quick and easy process. The service coverage is the same as it was before, as it uses Verizon’s network which is what I switched from.”
- AmyLand, Massachusetts
“Reach Mobile was simple to switch over to. I am using the same service that Verizon provides and I’m paying less! Reach makes it easy to switch over and keep your number. Follow their instructions and you’ll be on your way. Once I received my SIM card I had service within a half hour. With the app you input all your information and your set. The app has all your account information so you can see how much data you have used and when your bill due. I highly recommend switching over to Reach Mobile. It also feels good to be with a company that gives back to others.”
“Switching from Verizon was seamless. At first, we were happy we just saved $50/month on two lines. Then we took a trip and went over our data plan. The nicest people call and find out how much you need and when you want it to fall off. In fact, they automatically charged us less on months we didn’t use enough data. I would have put up with much less to save $50 but then they have the best service too. Very surprising”
Q. Who owns and operates Reach Mobile?
A. Reach Mobile is an independent virtual mobile network operator headquartered in Chelmsford, MA.
Q. Does Reach Mobile throttle or limit data after high usage?
A. Yes. If your data limit is reached, Reach Mobile will lower your data speed to 3G speeds until the end of the billing month.
Q. Does Reach Mobile offer financing for phones?
A. Yes, you can finance a new device by clicking “pay with Affirm” at the checkout.
If you use different amounts of high-speed data each month, then you should consider Reach Mobile for your cell phone plan. With Reach Mobile’s Best Fit™ savings guarantee, you only pay for the data you use. For example, if you purchase a 12GB plan but only use 7GB in a given month, you’ll pay for the cheapest plan that covers you that month, i.e., the 8GB plan. Reach Mobile’s Best Fit™ discount is a great way to save money on your cell phone plan from time to time.