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Stripe Review

Top10.com Staff

In a Nutshell

Stripe Payments enables online and in-person businesses (with Stripe Terminal) to accept credit card payments as well as over a dozen payment methods in over 135 currencies. With flat-fee pricing and security features, Stripe is best for online businesses serving international customers. However, for in-person businesses, Stripe lacks inventory tracking and other features.

pros

  • No cancellation or setup fees
  • Checkout flow can be personalized
  • Quick payment processing

cons

  • Stripe Terminal needed for in-person credit card processing
  • Few features for in-person credit card processing
  • Coding knowledge needed for some customization options

Stripe Stripe Visit Site

Ideal For

  • Businesses selling services or products online
  • Companies selling to an international audience

What’s on Offer

  • Payment processing for Mastercard, Visa, American Express, Diners Club, and Discover.
  • Accepts payments through wire transfer, ACH debit, credit transfers, Apple Pay, Alipay, Click to Pay, Microsoft Pay, and WeChat Pay.
  • Allows businesses to send invoices to other companies in the same country
  • Works with Klarna and Afterpay to offer buy now, pay later options.
  • Checkout comes with tax-rate support, coupons, and mobile wallets.
  • Integration with third-party payment services Drupal, WordPress, PrestaShop Magento, Shopware, and WooCommerce.
  • 3D Secure (3DS) requires customers to enter a verification code or take another step to confirm their credit card and identity. 
  • Stripe Elements allows businesses to create their own custom payment form without coding experience
  • Stripe Sigma creates reports and payment analytics.
  • Stripe Atlas allows you to set up a company.
  • Stripe Issuing allows companies to create and accept their own physical and virtual cards.
  • Includes Stripe Radar, a machine learning system designed to prevent fraud.

Application Process

To activate your Stripe account, you’ll need to confirm your email address. Then, follow these steps:

  • Provide a home address, phone number, email address, legal name, and the last four digits of your social security number.
  • Provide details about your business website, products, the length of time it takes your customers to receive products, and your specific industry.
  • Provide the name customers will see on their credit card statements.
  • Provide an address and phone number for customer support.
  • Manually enter a routing or checking account number or link directly to a checking bank account.
  • Create two-factor authentication.
  • Optionally, join Stripe Climate to donate a percentage of revenues to carbon sequestration efforts.
  • Personalize the checkout flow.

After the onboarding process, Stripe verifies all information sent. The company may ask for a copy of your ID if they cannot verify your business or personal identity.  

What’s Unique About Stripe?

Unlike a traditional merchant account, Stripe is an all-in-one payment solution, offering payment processing for credit cards and many other payment methods, including digital wallets. It can also be used:

  • to process invoices 
  • for subscriptions and recurring payments
  • for buy now, pay later offers
  • to set up a company (incorporated in Delaware) in the United States 
  • to offer a checkout and ways for customers to pay for goods and services online
  • for in-person transactions with Stripe Terminal
  • for mail and phone orders, by allowing users to enter customer information manually

Stripe automates the checkout experience for your customers, as well. A customer in China, for example, has the option of paying with that country’s popular payment option, WeChat Pay, and the total to be paid is displayed in local currency without the business needing to do any work.

Stripe claims 89% of all credit cards have been processed on its network, making it the most commonly-used credit card processor. The company is adding new features and services by investing in and acquiring new businesses and partners. The setup process is simple enough to allow even a small business to create a Stripe account. At the same time, Stripe has the features any larger business may need.

Currently, there is no other provider that offers such a wide suite of features for checkouts. Competitors like PayPal offer a way to pay online, but with fewer payment options and features. Traditional merchant accounts with banks have a longer signup process and often require a specific minimum balance in a bank account for approval. Traditional merchant accounts offering credit card processing also require weeks for setup, while Stripe can be set up in less than an hour. With Stripe, there is also no long-term contract, and fees are relatively low when compared with other credit card processors. 

Customer Support

Once you’re signed in, you can access chatbot, phone, and email support 24/7. Response times vary from 3 minutes to 24 hours, depending on the type of support requested. If you cannot sign in, fill out the basic contact form to request an email response from Stripe.  Stripe users can also chat live with Stripe developers on Discord. 

Pricing

Stripe is a secure site, forcing HTTPS for all pages and running regular audits. It’s certified to PCI Service Provider Level 1. To access Stripe, you need an account, which requires you to provide verifiable personal information immediately, including your full name and address. 

Stripe offers a standard processing model and custom pricing for online businesses. For businesses needing in-person credit card processing, Stripe Terminal charges 2.7% + 5¢ for every successful card transaction. They also have two options for card readers with hardware management: The BBPOS Chipper 2X BT at $59 and the BBPOS WisePOS E at $249.


Stripe credit card processing (2.9% + 30¢ for every successful card charge)

Custom pricing
All credit cards and digital cards included
Yes
Yes
International cards included with no extra charge
No
No
3D Secure authentication
Yes
No—3¢ for every 3D Secure attempt
Card account updater
Yes
No—25¢ per update
Checkout
Yes
Yes
Stripe Radar
Yes
5¢ for each transaction screened

Bottom Line

Businesses based in one of the 47 countries Stripe currently supports can sign up to receive credit card payments from all over the world. It’s mainly used for online businesses, but in-person payments are possible with Stripe Terminal. 

API integration tools mean businesses can build ecommerce stores from scratch—you can buy a domain and even set up a business in Stripe. Users can also work with Stripe consultants or developers if they need customization but lack coding skills. 

About Stripe

Stripe was founded in Palo Alto, California in 2010 by John and Patrick Collison, two brothers from Ireland. The company has headquarters both in California and Dublin, Ireland. By 2011, the company received $2 million in funding from venture capital firms, the PayPal co-founders, and entrepreneur Liam Casey. In 2013, the company acquired Kickoff. By 2018, Stripe was valued at $20 billion and was handling payments for large corporations such as Amazon, Facebook, and Shopify. In early 2022, Stripe signed partnerships that will see the company handle car orders for Ford and subscriptions for Spotify. 

Physical Address

185 Berry Street, Suite 550

San Francisco, California 94107

Contact Details

(888) 963-8955

https://stripe.com/go/developer-chat

info@stripe.com

Stripe Stripe Visit Site

Top10.com's editorial staff is a professional team of editors and writers with dozens of years of experience covering consumer, financial and business products and services.

Stripe customer reviews

Based on 45 reviews

Ease of use

Brand satisfaction

Value for money

Service quality

Top Reviews

Ease of use

Brand satisfaction

Value for money

Service quality

a month ago

I enjoy credit card processor stripes because it allows me to have easy access to my account and be able to accept payments anywhere. I like the prices as well as the customer service.

a month ago

Stripe is a well-known reliable credit card processor with efficient customer satisfaction. It does exactly what it says it's offered services are supposed to do. I've learned of Stripe being affiliated with other well-known top of the line services.

a month ago

Stripe handles your merchant transactions accurately every time. The fees they charge are very reasonable on a per transaction basis.

1 months ago

The customer service is very important and good to deal with. Stripe is very fast at the replies back if you ever experience problems.

1 months ago

What a great processing company. We use them every day. We would recommend them very much.

1 months ago

It's straightforward to set up using Squarespace. You just set up your account, verify your information, and connect it to your website. Stripe accepts all credit types as well as Apple Pay. I haven't used other credit card processors in the past.

2 months ago

Stripe gives its owner a quick and simple way to process POS transactions.

2 months ago

I like the ease of use and how quick it is. Good price and performance. Very convenient.

2 months ago

Helped me out in so many ways. I'm telling you it's the best thing you ever will use.

2 months ago

I love this application. Easy to use, great customer service all around great. Would recommend this to anyone. I use it all the time for my side work. Totally hassle free.

2 months ago

Stripe is known to be a fast, easy, and secure credit card processor which is something that every business can benefit from.

3 months ago

The processor works fast and efficient then most processors. This an affordable processor

3 months ago

It doesn't cost an arm and a leg to use and the customer service has been fantastic so far.

3 months ago

I like that it's tied to the scheduling program to schedule client appointments and it is convenient. Easy payment for me and the customer.

3 months ago

Stripe is really easy to use to process credit cards.. it's the easiest app I've used.

3 months ago

They don't automatically assume the customer is right when they do a chargeback. I have plenty of time to respond to increase before the company responds negatively to me. Customer service is great and their rates are top notch

3 months ago

I like their service their doing a great job I have no complaints I have used them for a while.

3 months ago

Setup is easy, simple and dummy proof. I'm not great with technology so I like that the instructions are easy to follow & understand.

3 months ago

They have good reports and you can set up monthly recurring charges with ease. Easy to refund a transaction as well.

4 months ago

I have been using stride to process payments for over a year. now. It is very easy to use, they have great customer service, and they even offer loans to small businesses.

45 reviews