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Clover Review 2022

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In a Nutshell

Clover is an integrated payments company that offers point-of-sale (POS) hardware and software solutions for small businesses, enabling them to monitor and process credit/debit card transactions. The on-screen dashboard allows business owners to unlock transaction insights, offer discounts, and receive payouts. Optional add-ons allow merchants to deploy customer retention and loyalty programs.

pros

  • Simple pricing for POS devices and payments processing solutions
  • Auto inventory tracking and integration with accounting software
  • Specialists available on demand to offer troubleshooting support

cons

  • Numerous add-ons may be cost-prohibitive for smaller businesses
  • Must pay monthly subscription fee even with $0 in sales

Clover Clover Visit Site

Ideal For

  • Small business owners, particularly physical restaurants and service businesses

  • Those needing an all-in-one POS solution for easy payments processing, analysis, and reporting

What’s on Offer

  • Mobile and desktop point-of-sale devices

  • Credit and debit, NFC, mobile wallet, and QR code payments processing

  • Transaction and inventory tracking and management

  • Sales tax collection and tracking

  • Payments data collection, transaction analysis, and cash flow management tools

  • Sales reporting and integrations with accounting software

  • Mobile app for in-advance ordering and individual customer account/profile creation

  • Customer engagement offerings, such as loyalty programs and discounts

  • Employee time-tracking tools, plus tiered access levels

Application Process

Merchants interested in using Clover’s POS can sign up on the company’s website. Prospective customers will need to provide their name, email address, phone number, business name, and zip code to Clover’s sales team, who will reach out to conduct a 45-minute discovery call. 

If merchants determine that Clover’s POS is the best system for their business needs, they will be asked to sign a purchase contract that details one-time hardware costs, monthly software fees, volume-dependent processing fees, and other rates and costs.

What’s Unique About Clover?

Clover is a California-based company that offers fully customizable point-of-sale (POS) systems for small and midsize enterprises.

The company’s POS hardware offerings come in several different flavors. The handheld Clover Go and Flex devices are built with convenience in mind, and ensure that micro retailers and restaurants can process credit cards anywhere they set up shop, even if they don’t have a dedicated checkout counter or in-person dining lobby.

Clover’s Mini, (Solo) Station, and Duo devices are made for larger businesses with permanent locations and checkout spaces. These POS solutions come with touch-screen interfaces and integrate with Clover’s sophisticated software suite, which ranges in price from $0/month and 2.6% + $0.10 per transaction to $69.95/month and 2.3% + $0.10 per transaction. 

Moreover, Clover’s integrated POS software enables businesses of any size to satisfy their sales needs. More expensive software packages come with a larger set of features, offering established enterprises the ability to manage inventory, analyze payment volume, and sync transaction data with accounting software, all in addition to accepting card payments.

Merchants with long-established customer bases who want to deepen client relationships can take advantage of customer-focused add-ons, such as loyalty programs, gift card offerings, a mobile app with order-ahead capabilities, and individualized customer profiles. These offerings further customer engagement and enhance merchant reputation, and personalize the checkout experience for clients.

Finally, merchants with sophisticated security or technical support needs can request customized setup and onboarding help. Clients can even subscribe to Clover’s extended warranty and technical consultation programs, ensuring that their POS systems start and remain optimized throughout their useful life.

In short, Clover’s convenient, packaged POS offerings combine purpose-built hardware and software into a single product, allowing businesses at any stage of their lifecycle to process and accept payments quickly, effortlessly, and efficiently.

Customer Support

Clover’s website offers both a Help Center and an FAQ section for common queries. U.S.-based clients with troubleshooting questions can call (855) 853-8340 or email support@clover.com.

For an additional fee, clients can get access to an installation specialist. For ongoing help, merchants can purchase Clover Care, a warranty covering technical issues and system malfunctions.

Pricing (Software and Hardware)

Clover’s POS system uses encryption technology that meets stringent Payment Card Industry (PCI) compliance standards. The company’s website is secured using the Transport Layer Security (TLS) protocol, ensuring that data shared are inaccessible to third parties.

Customers can access a majority of the site without sharing their personal information. However, those interested in becoming merchants will need to share their contact information with Clover’s sales team for onboarding purposes.

Merchants who use Clover will benefit from a straightforward fee structure. Pricing details are provided below:

Product/Service
Pricing

Go (mobile POS hardware)

$99
Flex (handheld POS hardware)
$499 or $166/month for 3 months
Mini (desktop POS hardware, small version)
$749 or $250/month for 3 months
Station (desktop POS hardware, standard version)
$1,349 or $450/month for 3 months
Station Duo (desktop POS hardware, standard version + customer panel)
$1,649 or $549/month for 3 months
Payments plan (payment processing capabilities only, no on-screen POS software)
$0/month + 2.6% + $0.10 per transaction
Essentials plan (payment processing + POS software for merchants with <$50,000 in annual sales)
$9.95/month + 2.6% + $0.10 per transaction
Register plan (payment processing + POS software for merchants with >$50,000 in annual sales)
$39.95/month and 2.3% + $0.10 per transaction
Table Service Restaurant plan (payment processing + POS software for merchants with >$50,000 in annual sales)
$69.95/month and 2.3% + $0.10 per transaction
Last updated January 2022

Bottom Line

Clover offers small businesses a full-featured point-of-sale system that integrates payments processing, inventory management, and transaction analytics capabilities into a single device. Merchants can also purchase add-ons such as customer-focused loyalty schemes and extended warranties.

With five hardware offerings and four software packages, Clover’s POS solutions are suitable for both micro-businesses just starting out and for larger enterprises with complex payment processing needs.

Clover Clover Visit Site

About Clover

Founded in 2010 in Sunnyvale, California, Clover is a full-service payments company offering point-of-sale systems and payments processing solutions to dining establishments, retailers, and service businesses, as well as support for eCommerce and online enterprises.

Each Clover POS device comes with software that allows for payment tracking and reporting, inventory and cash flow management, and employee management capabilities. Clover’s software also integrates with leading accounting software, such as Quickbooks and Xero. For an added fee, merchants can use Clover to launch customer loyalty programs, offer gift cards, and feature remote, order-ahead services via a Clover app built for restaurant customers.

Physical Address

Clover Network, Inc.

415 N Mathilda Ave

Sunnyvale, CA 94085

Contact Details 

Customer support: (855) 853-8340

Email: support@clover.com

Ryan is a freelance personal finance and investments writer, with more than 3 years of experience trading and writing informative financial content. A chemical engineer by degree, Ryan's interest in finance grew out of a love of data science and computational statistics. His byline can be found on well-known sites such as The Motley Fool, Investing In The Web, and Top10.com.

Clover customer reviews

Based on 58 reviews

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16 May 2022

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Top Reviews

Ease of use

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a year ago

I absolutely love the brand. They offer everything I need to run my business.

a year ago

It is not my first choice but it the best bang for the bucks to use for what we need it for in our small buisness

a year ago

Clover made processing money at the end of shifts so much easier! I've never had a system as easy!

a year ago

It is a very easy to use operating system for processing as well as dealing with inventory.

a year ago

When I started using it I thought well it's gonna be hard to use and then I got use to it and I seen how easy it was to set up and just start getting my money from transactions

a year ago

Because I really like how they work it's a enjoyable experience, it help to all the consumers to pay easy ways

a year ago

We have used them for several years with no complaints or problems. Very responsive and helpful

a year ago

I have used clover for years and I've had no negative experience with it so far

a year ago

Clover is great to use and super simple and also gives money to your account super fast

a year ago

I have no problems with clover other than the fact that it sometimes goes out in our area.

a year ago

It is a good product for a good price. We use it daily at work to process payments.

a year ago

They have good customer service. The lady I talked to was nice and patient with my problem.

a year ago

It's a good idea and is a good value for it's money and comes in handy it's really really helpful an is a lot easier to use and works good and helps make the work process a whole lot better

a year ago

Clover provide excellent point of sale service for it's users with high speed of execution

2 years ago

I was helping a friend with her pop up home gift business and it continues to amaze me that credit card sales can be handled virtually anywhere as long as you have a cell signal. Clover allowed us to do great business.

2 years ago

It is easy to use. It makes transactions easy and quick. Every time my customers use it, they seem happy with the interface.

2 years ago

I liked everything about it. There wasn't anything that I saw that I did not like on this POS system.

2 years ago

The products work well, are reliable and have a reasonable price. Customer support is also great and installing technicians are polite and try to make sure the end user understands the product

2 years ago

They were an easy company to work with and overall helped me in the fastest way and it was no hidden surprises

2 years ago

This is a really good company overall. It is something I feel that I need for my daily life

58 reviews