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Clover Review 2022

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In a Nutshell

Clover is an integrated payments company that offers point-of-sale (POS) hardware and software solutions for small businesses, enabling them to monitor and process credit/debit card transactions. The on-screen dashboard allows business owners to unlock transaction insights, offer discounts, and receive payouts. Optional add-ons allow merchants to deploy customer retention and loyalty programs.

pros

  • Simple pricing for POS devices and payments processing solutions
  • Auto inventory tracking and integration with accounting software
  • Specialists available on demand to offer troubleshooting support

cons

  • Numerous add-ons may be cost-prohibitive for smaller businesses
  • Must pay monthly subscription fee even with $0 in sales

Clover Clover Visit Site

Ideal For

  • Small business owners, particularly physical restaurants and service businesses

  • Those needing an all-in-one POS solution for easy payments processing, analysis, and reporting

What’s on Offer

  • Mobile and desktop point-of-sale devices

  • Credit and debit, NFC, mobile wallet, and QR code payments processing

  • Transaction and inventory tracking and management

  • Sales tax collection and tracking

  • Payments data collection, transaction analysis, and cash flow management tools

  • Sales reporting and integrations with accounting software

  • Mobile app for in-advance ordering and individual customer account/profile creation

  • Customer engagement offerings, such as loyalty programs and discounts

  • Employee time-tracking tools, plus tiered access levels

Application Process

Merchants interested in using Clover’s POS can sign up on the company’s website. Prospective customers will need to provide their name, email address, phone number, business name, and zip code to Clover’s sales team, who will reach out to conduct a 45-minute discovery call. 

If merchants determine that Clover’s POS is the best system for their business needs, they will be asked to sign a purchase contract that details one-time hardware costs, monthly software fees, volume-dependent processing fees, and other rates and costs.

What’s Unique About Clover?

Clover is a California-based company that offers fully customizable point-of-sale (POS) systems for small and midsize enterprises.

The company’s POS hardware offerings come in several different flavors. The handheld Clover Go and Flex devices are built with convenience in mind, and ensure that micro retailers and restaurants can process credit cards anywhere they set up shop, even if they don’t have a dedicated checkout counter or in-person dining lobby.

Clover’s Mini, (Solo) Station, and Duo devices are made for larger businesses with permanent locations and checkout spaces. These POS solutions come with touch-screen interfaces and integrate with Clover’s sophisticated software suite, which ranges in price from $0/month and 2.6% + $0.10 per transaction to $69.95/month and 2.3% + $0.10 per transaction. 

Moreover, Clover’s integrated POS software enables businesses of any size to satisfy their sales needs. More expensive software packages come with a larger set of features, offering established enterprises the ability to manage inventory, analyze payment volume, and sync transaction data with accounting software, all in addition to accepting card payments.

Merchants with long-established customer bases who want to deepen client relationships can take advantage of customer-focused add-ons, such as loyalty programs, gift card offerings, a mobile app with order-ahead capabilities, and individualized customer profiles. These offerings further customer engagement and enhance merchant reputation, and personalize the checkout experience for clients.

Finally, merchants with sophisticated security or technical support needs can request customized setup and onboarding help. Clients can even subscribe to Clover’s extended warranty and technical consultation programs, ensuring that their POS systems start and remain optimized throughout their useful life.

In short, Clover’s convenient, packaged POS offerings combine purpose-built hardware and software into a single product, allowing businesses at any stage of their lifecycle to process and accept payments quickly, effortlessly, and efficiently.

Customer Support

Clover’s website offers both a Help Center and an FAQ section for common queries. U.S.-based clients with troubleshooting questions can call (855) 853-8340 or email support@clover.com.

For an additional fee, clients can get access to an installation specialist. For ongoing help, merchants can purchase Clover Care, a warranty covering technical issues and system malfunctions.

Pricing (Software and Hardware)

Clover’s POS system uses encryption technology that meets stringent Payment Card Industry (PCI) compliance standards. The company’s website is secured using the Transport Layer Security (TLS) protocol, ensuring that data shared are inaccessible to third parties.

Customers can access a majority of the site without sharing their personal information. However, those interested in becoming merchants will need to share their contact information with Clover’s sales team for onboarding purposes.

Merchants who use Clover will benefit from a straightforward fee structure. Pricing details are provided below:

Product/Service
Pricing

Go (mobile POS hardware)

$99
Flex (handheld POS hardware)
$499 or $166/month for 3 months
Mini (desktop POS hardware, small version)
$749 or $250/month for 3 months
Station (desktop POS hardware, standard version)
$1,349 or $450/month for 3 months
Station Duo (desktop POS hardware, standard version + customer panel)
$1,649 or $549/month for 3 months
Payments plan (payment processing capabilities only, no on-screen POS software)
$0/month + 2.6% + $0.10 per transaction
Essentials plan (payment processing + POS software for merchants with <$50,000 in annual sales)
$9.95/month + 2.6% + $0.10 per transaction
Register plan (payment processing + POS software for merchants with >$50,000 in annual sales)
$39.95/month and 2.3% + $0.10 per transaction
Table Service Restaurant plan (payment processing + POS software for merchants with >$50,000 in annual sales)
$69.95/month and 2.3% + $0.10 per transaction
Last updated January 2022

Bottom Line

Clover offers small businesses a full-featured point-of-sale system that integrates payments processing, inventory management, and transaction analytics capabilities into a single device. Merchants can also purchase add-ons such as customer-focused loyalty schemes and extended warranties.

With five hardware offerings and four software packages, Clover’s POS solutions are suitable for both micro-businesses just starting out and for larger enterprises with complex payment processing needs.

Clover Clover Visit Site

About Clover

Founded in 2010 in Sunnyvale, California, Clover is a full-service payments company offering point-of-sale systems and payments processing solutions to dining establishments, retailers, and service businesses, as well as support for eCommerce and online enterprises.

Each Clover POS device comes with software that allows for payment tracking and reporting, inventory and cash flow management, and employee management capabilities. Clover’s software also integrates with leading accounting software, such as Quickbooks and Xero. For an added fee, merchants can use Clover to launch customer loyalty programs, offer gift cards, and feature remote, order-ahead services via a Clover app built for restaurant customers.

Physical Address

Clover Network, Inc.

415 N Mathilda Ave

Sunnyvale, CA 94085

Contact Details 

Customer support: (855) 853-8340

Email: support@clover.com

Ryan is a freelance personal finance and investments writer, with more than 3 years of experience trading and writing informative financial content. A chemical engineer by degree, Ryan's interest in finance grew out of a love of data science and computational statistics. His byline can be found on well-known sites such as The Motley Fool, Investing In The Web, and Top10.com.

Clover customer reviews

Based on 91 reviews

Ease of use

Brand satisfaction

Value for money

Service quality

Top Reviews

Ease of use

Brand satisfaction

Value for money

Service quality

a month ago

It's easy and fast. I like that Clover helps you along the way if you don't know what you're doing

1 months ago

They help you if you are not aware of how to use their card processing system. Makes life a lot simpler and they are there where you need them.

1 months ago

Clover has everything I need in one place. They put my business first and offer great customer service. Problems are solved quickly and I like that I have a dedicated representative.

1 months ago

Clover is a great credit card processor because it allows for prompt quick payments from my customers.

1 months ago

I use Clover for online sales. It has a much easier platform to operate than Square.

2 months ago

I like that they help you out to keep your card working well. It's helpful that they show your how much you have left to pay on your balance.

2 months ago

The reasons I like Clover are it's easy to use, it's priced well, and it's the one I use.

2 months ago

Great interface and easy to process charges. Clover is very customer friendly and easy to use for all ages.

2 months ago

It is very easy to use. Also, their customer service is spot on. They answered and handled all my questions and issues very well.

2 months ago

I have had a very good experience with them. Employees have helped dispute funds and I always get the best customer service.

2 months ago

Fast processing of my payments and everything is always accurate. Great customer service and always there for me when I need them.

2 months ago

They are a great company and they offer the best credit card rates out of all the other services available.

3 months ago

I find their service to be very trustworthy. Clover is easy to use, it's easy to set up an account, and they have amazing customer service.

3 months ago

Clover has honest rates and great prices. They also offer state of the art products that are very reliable.

3 months ago

Clover is really good in processing credit cards and helps to easily get my money into my account so it is all good.

4 months ago

Clover makes it possible to accept credit card payments when I normally wouldn't have been able to. It helps me take my business to the next level.

4 months ago

Clover is a great credit card processor. It's quick and easy to use. I love that it helps you earn money.

1 years ago

I absolutely love the brand. They offer everything I need to run my business.

1 years ago

It is not my first choice but it the best bang for the bucks to use for what we need it for in our small buisness

1 years ago

Clover made processing money at the end of shifts so much easier! I've never had a system as easy!

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91 reviews