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Paysafe Review (2024)

Flexible payment solution for brick-and-mortar businesses
By Sarah BadaniBy Sarah Badani -
Last Updated: Jan 02, 2024
655 reviews
by
logo-PAYSAFE
Visit Site
Rates
Quote-based
Contract length
From month-to-month to three years
Free equipment
No

Is Paysafe Worth Signing Up For?

Paysafe is revolutionizing the way businesses deal with money every day with its innovative and integrated payment solution. Accepting global payments in 17 currencies, credit cards, debit cards, digital wallets, POS systems, cash cards, installment payments, and more, Paysafe has the payment solution you need to get paid however your customers want to pay.

Rates
Quote-based
Contract length
From month-to-month to three years
Free equipment
No

Paysafe at a Glance

9.2
Editorial Score

Low Rates

Scale based starting at 15% for low volume, or 3.9% per volume, and 9.5% for higher volume
8.0

Low Fees

Fixed fee of 1.5 euros/transaction
9.0

Payment Services

Online, digital wallet and in-person payments, Skrill, Neteller, platform services, rapid bank transfers, installment payments, invoices
10.0

Additional Benefits

POS systems,customize emails, API, receipt generation/management, revenue management, billing automation, currency conversion
10.0

Customer Support

Response within 24 business hours if contacting by email or call between 9am and 6pm EST at 1-888-709-8753
9.0

Paysafe Pros & Cons

PROS

Good for every size and type of business
Extensive management tools

CONS

No pricing information is forthcoming
No live chat

Top Paysafe Reviews

FB
Frank Böhmer
Bearbeitungsgebühr
Ich habe mir im SEP eine Paysafe Guthabenkarte gekauft . Gottseidank nur 10,- € Im OKT wollte ich sie Einlösen und musste Erstaunt feststellen, dass bereits 3,- € "Bearbeitungsgebühr" fehlten ! Und das entgegen Paysafe`s eigenen Geschäftsbedingungen , worin garantiert ist , dass dies erst nach Ablauf von sechs Monaten erfolgt. Das ist Betrug , ganz klar ! Die sieben Euro Restguthaben sind für mich auch nicht verwendbar und denke mal , verloren . Also Lehrgeld. Der Support von Paysafe hat bis heute nur mit Ausreden reagiert - ebenso kann man auf diese Mails auch nicht direkt antworten ... Ich kann an dieser Stelle nur warnen , PAYSAFE wieterhin Geld anzuvertrauen ! Dokumente stelle ich gerne zur Verfügung ... Aufgrund dieses Threats hat sich die Service- Abteilung aus Dublin bei mir gemeldet - man Bedauert den Vorgang und hat mir eine Gutschrift über 10,- € erstattet. Der Threat kann also hiermit geschlossen werden - alles gut Noch eine Anmerkung - habe heute (09.12.23) eine weitere Paysafe - Card geholt. Die Karenzzeit ist jetzt von sechs Monaten auf 30 Tage reduziert worden und es steht jetzt auch deutlich auf dem Bon.
Odi Jel
Sehr gut kann ich nur empfehlen
Sehr gut kann ich nur empfehlen
MS
Marco S.
Hatte in über 10 Jahren noch nie…
Hatte in über 10 Jahren noch nie Probleme mit dem Produkt. Nur der Support lässt etwas zu wünschen übrig. I use Account & Card. Is it possible to upgrade from Start to Plus?
See all Paysafe reviews

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Paysafe Paysafe Visit Site

Overview

Founded in 2008, Paysafe has created an extensive network of offerings geared towards making payments faster, safer, and more convenient than ever before. From credit card processing to international payment acceptance, from online stores to in-store transactions, from major corporations to small businesses of every industry, Paysafe is helping businesses accept payments with flexibility, convenience, and ease. The additional tools such as reporting, billing, tax analytics, and receipt management just make Paysafe all that much more attractive for businesses.

Ideal For

  • Online businesses that want to be able to accept payments remotely

  • Businesses and corporations looking to scale up

What’s on Offer

  • Credit and debit cards, cash cards, etc. in 17 currencies

  • Skrill, Neteller, and other digital wallets

  • Platform services

  • Rapid bank transfers

  • POS

  • Cash cards

  • Installment payments

  • Invoices

  • Customize emails

  • API

  • Receipt generation/management

  • Revenue management

  • Billing automation

  • Currency conversion

  • Payment risk management

  • Report generation

How Paysafe Works

Application Process

There’s no real application process to speak of. You answer a few simple questions including name, business email, and business name, and then wait for a rep to get in touch with you directly.

What’s Unique About Paysafe?

Paysafe is unique in that it works with every type of business and organization. Whether you are a major business platform working to extend your reach into the smart parks and recreation centers around the world, or you have a small online shop that caters to a niche audience, like moms after birth, Paysafe provides flexible, comprehensive, and extensive tools to help businesses expand their reach, maximize their potential, and grow their revenue year over year.

Paysafe’s web-based interface allows users to access the software from anywhere, so you aren’t tied to a specific office or location. In fact, the software is even mobile-friendly, allowing for on-the-go payment processing.

Online

Online stores will appreciate the flexibility that Paysafe affords them, giving businesses the chance to accept a wide variety of payment options and stay ahead in this competitive market. Paysafe integrates with some of today’s biggest Ecommerce platforms and shopping carts, including Magento, Shopify, and WooCommerce.

While Paysafe is a valuable tool for businesses of every industry, it tailors its offerings to suit even the most specific niches. For example, businesses in the iGaming industry will appreciate having a platform that is open to Neteller/Skrill payments. This means you can accept more than 100 different payment options without any chargeback issues, and in multiple currencies. So, no matter where your players are paying from and how, Paysafe has you covered.

In-store

Paysafe doesn’t stop at Ecommerce. It has several tools to help businesses with their in-store payment processing as well. Paysafe’s Android tablet POS makes accepting payments on the spot a cinch.

What’s more, Paysafe has a sophisticated in-store payment structure that allows users to offer their customers a wealth of options, including installment payments and mobile purchasing. In fact, with a long list of third-party app integrations like Yiftee, Merchant Financing, and OnDeck, businesses can manage other areas of their business, including store management and insights, merchant capital financing, and security and data management directly from their Paysafe platform.

Paysafe takes care of taxes and accounting and delivers detailed reporting, so you keep your finger on the pulse at all times. Finally, Paysafe’s in-store options give you real-time transaction data and deep insights and analytics to help you glean the most data from every transaction. 

Security

Additionally, Paysafe goes to great lengths to ensure the highest levels of security for every transaction run through its system. Not only does it comply with local and international privacy laws, but Paysafe takes extra steps to keep users’ sessions safe, including BIN validation, risk rules engines, CVV matching, and tokenization.

Reporting

Paysafe also offers convenient reporting tools covering several angles of the business process, including customer management and industry insights.

Global acceptance

Paysafe makes accepting payments from anywhere in the world easy. Working with more than 17 different currencies around the globe, Paysafe ensures that you'll never have to turn down a customer for payment incompatibility. What’s more, the simple mobile payments and digital wallet acceptance make it easy for anyone to pay from anywhere and at any time. This is great for all industries including travel, entertainment, and Ecommerce.

Paysafe Customer Support

Paysafe offers dedicated toll-free numbers specific for Canadian, US, UK, and European customers. Additionally, you can contact a customer service or technical support staff member via email or online contact form.

Paysafe also has a friendly customer support virtual staff member standing by. This digital support staff pops up at the bottom of most pages asking what they can do to help. From Gretchen to Simon and Carla, these faces and on the mark questions make the whole customer support experience a lot more personable and give you the feeling like there’s really someone listening to your questions.

Paysafe Pricing

Pricing & Special Offers

Paysafe doesn’t volunteer any pricing information. You have to get in touch directly to be given a tailored quote. In general, though, it offers 2 options: scale-based model or high ticket volume plans. Here’s a sample pricing table to give you an idea of what you might pay with Paysafe:


Scale-based Plan

High ticket volume plan

Price

15% for low transaction volume

3.9% per volume plus a fixed fee of 1.5 euros per transaction

Discount Price

9.5% for higher volume

N/A

So, if you make a few high ticket transactions or a large volume of smaller transactions, it could pay to go with the higher plan; It’ll give you a lower per transaction cost overall. The website itself is highly secure and runs all payments through encrypted channels for maximum security. The one frustrating thing about the Paysafe experience is that you can’t get too much info about pricing before you speak to someone directly.

Paysafe Paysafe Visit Site

Bottom Line

Paysafe is a convenient way for you to manage all of your payment transactions via a single comprehensive channel. It offers safe and secure payment options that span the spectrum from cash cards to credit and debit cards, digital wallets, and mobile payments. Paysafe’s varied acceptance policy ensures that businesses with global audiences can accept the type of payments their customers use and the wide range of currencies Paysafe works with does this as well.

The amount of reporting and analytics offered by this company really sets it apart from the competition. With competitive rates (albeit hard to see from the website), online and in-store options, and convenient tools including billing automation and receipt generation and management, Paysafe is an excellent choice for handling all of your payment needs.

Sarah Badani writes for top10.com and has extensive research and review experience in the finance industry. With a degree in psychology and education, she brings a level of depth and understanding to her writing along with her own flavor to spice up each topic in a unique and inviting way.

Paysafe reviews

Bad • Reviews 655
on
Excellent
13%
Great
1%
Average
2%
Poor
3%
Bad
81%
Sort by
FB
Frank Böhmer
3 months ago
Bearbeitungsgebühr
Ich habe mir im SEP eine Paysafe Guthabenkarte gekauft . Gottseidank nur 10,- € Im OKT wollte ich sie Einlösen und musste Erstaunt feststellen, dass bereits 3,- € "Bearbeitungsgebühr" fehlten ! Und das entgegen Paysafe`s eigenen Geschäftsbedingungen , worin garantiert ist , dass dies erst nach Ablauf von sechs Monaten erfolgt. Das ist Betrug , ganz klar ! Die sieben Euro Restguthaben sind für mich auch nicht verwendbar und denke mal , verloren . Also Lehrgeld. Der Support von Paysafe hat bis heute nur mit Ausreden reagiert - ebenso kann man auf diese Mails auch nicht direkt antworten ... Ich kann an dieser Stelle nur warnen , PAYSAFE wieterhin Geld anzuvertrauen ! Dokumente stelle ich gerne zur Verfügung ... Aufgrund dieses Threats hat sich die Service- Abteilung aus Dublin bei mir gemeldet - man Bedauert den Vorgang und hat mir eine Gutschrift über 10,- € erstattet. Der Threat kann also hiermit geschlossen werden - alles gut Noch eine Anmerkung - habe heute (09.12.23) eine weitere Paysafe - Card geholt. Die Karenzzeit ist jetzt von sechs Monaten auf 30 Tage reduziert worden und es steht jetzt auch deutlich auf dem Bon.
Odi Jel
3 months ago
Sehr gut kann ich nur empfehlen
Sehr gut kann ich nur empfehlen
MS
Marco S.
8 months ago
Hatte in über 10 Jahren noch nie…
Hatte in über 10 Jahren noch nie Probleme mit dem Produkt. Nur der Support lässt etwas zu wünschen übrig. I use Account & Card. Is it possible to upgrade from Start to Plus?
AD
ADM Sales Dept
8 months ago
Smooth rollout
Smooth rollout, easy virtual terminal, actually helpful customer service - it just works - oh and saved us a lot of money changing over + James

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