Poynt CCP Review

In a Nutshell

Poynt is a credit card terminal on steroids. Aside from the allure of a future-proof payment processor, touchscreens, and user-facing display, what makes this smart terminal so popular is that it bundles POS and CCP into a single piece of hardware with register, scanner, and printer built-in. Add to that the fact that Poynt offers a 2.3% flat rate processing fee, no hidden fees, and 3rd party app integrations, and Poynt is an attractive offer.

pros

  • Process any type of digital payments
  • Invoices and Ecommerce solutions included
  • Low flat rate processing fee

cons

  • Can take time to set up
  • Fees can vary from one reseller to the next

Poynt Poynt Visit Site

Ideal For

  • Mobile payment-based businesses
  • Small businesses, especially retail and restaurants
  • Ecommerce businesses

What’s on Offer

  • Store and forward functionality
  • Reporting
  • Mobile payment processing
  • Magstripe EMV chip payments
  • NFC payment antenna
  • QR code scanner and barcode scanner
  • Sleek handheld terminal
  • Dual-facing touchscreens
  • Thermal receipt printer

Application Process

Poynt is a straightforward online application process. 

  • Start the process by entering your name, email address, and phone number.
  • Next, you'll create a merchant profile, which includes business information and banking details.
  • Then, you’ll need to get approval for Poynt processing. 

Once you've been approved, you'll be able to start transacting payments using the virtual terminal and invoicing software. This initial approval is limited to transactions up to $10,000 or the first 10 calendar days. In the meantime, your case will be reviewed by the Risk team. You'll get a response within 1 business day, asking for more information or confirming your approval.

What’s Unique About Poynt?

Poynt is a solid credit card processor, but what really makes it rise above the competition is the fact that it serves a dual purpose. In fact, Poynt is both a point of sale system and a credit card processor, making it more convenient and economical for businesses to manage their payments than with 2 separate tools. What this means also is that you can accept both on-the-go payments as well as in-person transactions, giving your business more flexibility to offer your customers payment options that suit their needs or preferences. If that weren't enough, here are several more features that make Poynt smart terminals stand out:

  • Lots of 3rd party app integrations

Poynt offers developers full API and SDKs to enhance the user experience. There are several business apps that the system will integrate with smoothly, including employee time management apps like Homebase (convenient for all types of businesses, especially SMBs), POS solutions like eHopper (great for retailers, clothing stores, etc.), order-management apps like Talech (ideal for restaurants, bars, and other food-based establishments), appointment booking software like Mangomint (spas, salons, counselors, etc.), and order management software like Rocket Tabs (good for juggling pre-authorized cards, printing offers, etc.). There are also gift card readers, kitchen display apps, and mobile business solutions in the mix. Poynt has a really well-rounded developer showcase.

  • Flexible payment processing options

Poynt handles payment processing in-house, so you can get the low rate offered by Poynt. Or you can choose to integrate with 3rd party payment processors. Poynt works with around 15 top merchants, including First Data, Chase Paymentech, Global Payments, and Elavon, to name a few. Bear in mind that you’ll pay the processing fee according to the 3rd party processor if you choose this option.

  • Great hardware

Finally, the Poynt smart terminal is pretty darn cool. Aside from the attractive design, lightweight and handheld, Poynt has plenty of practical design perks, as well. Things like dual-facing cameras, so both customer and merchant can work simultaneously without having to maneuver the machine, NFC antenna and EMV chip reader, touchscreen displays, and thermal receipt printer make the device a pleasure to work with. There are also added benefits like micro USB port, ethernet port, and WiFi capability (that also works offline).

Customer Support

Poynt offers 24/7 tech support. You can give them a call or just send an email via the online contact form. You can also chat with customer support using the live chat feature, very helpful if you're stuck with a technical glitch. Or you can troubleshoot on your own using the detailed help center and FAQ sections on the site. According to online reviews, Poynt customer support is fast to respond, especially on the Facebook page.

Pricing (Software and Hardware)

With flat-rate pricing that starts at 2.3%, Poynt makes a solid offer for most merchants. What's more, you can get instant activation and next-day funding. And the nice thing about Poynt is that it doesn't charge many of the usual fees like activation fees, interchange fees, assessment fees, or inactivity fees. You can also cancel any time you'd like without penalty, a feature most businesses will appreciate.

Payment method
Price 
In-person payments
2.3%
Ecommerce and invoices
2.9% + $.30
Keyed-in 
3.3% + $.10

Alternatively, you can purchase a monthly bundle as follows:

Advanced Bundle
Premium Bundle
Price
$30 per month
$50 per month
Number of device users
Up to 15
Unlimited
Transaction reports
Digital receipts with logo
Remote management
3rd party app access
Virtual terminals
QuickBooks online integration
Advanced register, 575 items
Customer feedback and messaging
Integrated invoicing
x
Loyalty program
x

This isn't the cheapest plan that you can find, but Poynt is definitely not expensive by any stretch of the imagination, either.

Poynt Poynt Visit Site

Bottom Line

Poynt is a solid credit card processor that claims to be the future of payment processing. With the ability to process any type of digital payment, including digital wallets like ApplePay and Google Wallet, EMV, NFC, and other chip cards, Poynt provides merchants with a straightforward and flexible payment processing solution for all variables.

Poynt's hardware has a sleek design, one that most merchants and customers will appreciate. The dual-screen display lets you provide a quick checkout with more privacy afforded to the consumers. The touchscreen further adds to the convenience. Additionally, Poynt's flat rate charges and simplified, no-fee structure makes it an affordable option for most SMBs. Poynt is well-suited for retailers, restaurants, Ecommerce, and other mobile businesses.

About Poynt

Founded in 2013, Poynt was designed in order to unite merchants, developers, and distributors under a single, easy-to-use device. The results of much research, technological development, and innovation, the Poynt smart terminal combines the convenience of mobile devices with the flexibility of future-proof payment terminal processing and adds all the necessary business hardware and software features built into the design. Its multi-tiered functionality provides merchants with the diversity to run all aspects of their businesses from a single device and via an individual dashboard. Poynt smart terminals can connect to WiFi, via 3G/4G, or even using a USB connection or ethernet port. Poynt also designed its system to work with a wide range of applications. In fact, many already come pre-installed, including settlement, manual entry, help desk, terminal, and register.

Poynt has $18B+ in GPV processed to date, more than 1 million cloud transactions, 8,500+ developers, and is deployed across 5 continents. 

Physical Address

Palo Alto

4151 Nuddkefuekd Rd.

Palo Alto, CA 94303

Contact Details 

Text & Phone:

(650) 646-7350

Email: 

Online contact form

support@poynt.com

Chat:

Poynt.net click support

Sarah Badani has extensive research and review experience in the finance industry. With a degree in psychology and education, she brings a level of depth and understanding to her writing along with her own flavor to spice up each topic in a unique and inviting way.

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08 Aug 2020

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