In a Nutshell
- Quick and easy signup
- Both in-store and online capabilities
- Batch processing and inventory management
- No 24 hour customer service
- Limited integrations
- Owners of brick-and-mortar stores
- Owners of Ecommerce sites
- People whose business is mobile and need a CCP service that works great on the go
- People who prioritize security in their CCP provider
What’s on Offer
- Chargeback prevention—Payline offers Verifi’s Cardholder Dispute Resolution Network
- Multiple payment gateways—online, mobile, over the phone, in-house
- Built-in security and fraud protection
- Inventory management through the product manager
- Batch processing to handle large numbers of transactions at once
- Recurring billing to simplify things
- Electronic invoicing
- Integration with QuickBooks
- ACH payments
- POS system available
- Small business loans available (Payline Capital)
- Price match guarantee
First you click ‘Get Started' at the top right hand side of any of the Payline Data website's main pages, and you’ll be taken to a form asking for your first and last name, location, phone number, email address, company website address, and an estimation of the volume of your credit card sales. You will then be asked to schedule a 10-minute talk with a customer representative who will take you through the rest of the process.
What’s Unique About Payline?
“Experience payments differently” is Payline’s tagline, and it refers to the company’s provision of a multitude of payment options for its customers. You can set up Payline to take transactions in-store, on mobile devices, by phone, and also by way of an Ecommerce site, meaning it can serve as an all-in-one platform for processing your company’s payments. That said, if you want to be able to accept payments online, it will cost you more than the swipe-only plan.
Ecommerce payments are facilitated by the company’s virtual terminal, which syncs with QuickBooks SyncPay. If you’d like to set up subscription billing, you can do so easily with Payline, for single or even large batches of customers.
Through Payline you can purchase mobile point of sale transaction platforms that can be fitted into the headphone jack of a mobile device or used as a desktop register. You can also integrate your Payline account with Quickbooks, though the platform doesn’t appear to have as many integrations as some competitors.
Security is a major priority for Payline, which follows Payment Card Industry compliance requirements. You will receive special verification means for customers, and your Payline account allows you to use the Verify Cardholder Dispute Resolution Network, which protects your payments and prevents chargebacks.
The pricing for Payline is transparent and easy to understand, and the company also offers a “price match guarantee” if you're considering moving over from a different CCP provider. Regardless, whichever plan you go with you will have no annual fees and no long-term contracts, which should make the decision a little easier.
If you need some help operating your Payline Review account, your first bet should be to check out the FAQ section on the company website. If you still need answers, you can call the company’s support line from 8am-5pm central time, Monday through Friday. You can also fill out an online form on the company website.
The company does not operate a 24/7 customer support option and there isn’t a live chat.
Pricing (Software and Hardware)
The pricing on Payline Data is designed to be simple and transparent. There are 2 pricing plans—swipe and keyed-in/online. The former is for people who only want to make transactions by way of the platform’s mobile reader, and the latter is for customers who also want to be able to run an Ecommerce site and key in charges by phone.
There are a number of other charges to take into account, including $43 for the mobile reader and $298 for the Ingenico countertop terminal. If you want a virtual terminal to key in credit cards and send invoices, it will cost an additional $10 per month.
The company has a monthly minimum of $25 and charges you $25 if you lose a chargeback dispute, as well as $19.95 if you fail to complete a PCI compliance survey within 90 days of being approved.
Payline gives you the means to carry out secure, instant credit card transactions on-site, by phone, and by mobile device or Ecommerce site. Setup and operation are simple and you don’t need an IT team to handle it.
With Payline you can make use of inventory management and other data services, and also have the assurance that all of your details and those of your customers are kept secure. In addition, Payline can supply hardware to power your transactions, including an on-site register and a mobile card swipe that you can hook directly into the headphone jack of a mobile device.
Founded in 2011, Chicago-based Payline Data services thousands of companies per month, helping process hundreds of billions of dollars in transactions. Owned by Pineapple Payments, Payline Data is built to work with companies with just a handful of employees, to Fortune 500 firms.
350 N Orleans #9000
Chicago, IL 60654