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Invoiced Review

Katy Ward

In a Nutshell

Invoiced is an automated cloud-based platform designed to speed up the accounts receivable process by helping businesses get paid more quickly. With an array of features such as subscription billing, payment plans, and customer portals, the company is making a name for itself in the invoicing software market and claims its customers get paid an average of 14 days faster thanks to its platform.

pros

  • Free 14-day trial and specialized demo
  • Intuitive, easy-to-use interface
  • 360-degree customer portal

cons

  • Lack of phone support on the basic package
  • No online pricing information on the enterprise plan
  • No app

Invoiced at a Glance

Best for 
Medium-sized businesses
Price range
$100 per month - $500 per month (personalized quotes for high-volume customers)
Apps
No

Invoiced Invoiced Visit Site

Features and Add-ons 

Automated invoices

The software will charge a customer on your behalf as soon as you create an invoice and the system automatically sends letters, emails, and other communications relating to payments. You can build these emails using customizable templates and may also be able to customize your invoices and statements if you choose the enterprise plan.

Collecting payments online

Through the invoiced payment feature, you can collect online payments through a dedicated customer payment portal. According to Invoiced, this can be done in a matter of minutes and the platform offers same-day deposits for banking clients and two- to three-day deposits for everyone else.

Automated collection tools

Designed to “take most – if not all – the collections work off your shoulders” , Invoiced’s Smart Chasing Engine includes features such as automated collections, multi-channel reminders, threaded conversations, and streamlined payments.

Subscription billing

This feature allows businesses to automate payments from their customers on a recurring basis. You can collect these payments through credit cards and direct debits or you have the option to connect your existing payment platform to Invoiced’s systems.

Payment plans

If your customers would struggle with the cost of a large purchase, you can set up instalment plans. As well as providing flexibility for your customers, this function has a strategic advantage for your organization as it can guarantee consistent revenue in the longer term.

360-degree customer portal

The platform offers a dedicated user area where customers can pay bills, monitor balances, manage subscription, and update personal information.

Security and confidentiality

Invoiced is a PCI level 1 service provider and is also certified by the American Institute of Certified Public Accountants. To protect your transactions, data is subject to HTTPS encryption and two-factor authentication.

Payment Options

Depending on the plan you choose, you’ll pay for Invoiced’s service on either a monthly or annual basis and the payment will be taken from a nominated credit card.

Pricing/Costs & Fees

Invoiced offers three pricing plans: basic, advanced, and enterprise. Because Invoiced doesn’t publish pricing details for its enterprise package, which is designed for high-volume billers and enterprises, you’ll need to contact the company for a quote.

The major difference between the packages is the number of customers or users you can add to your account. With the basic and advanced packages, you’ll need to pay an additional fee per person if you’d like to increase these numbers. 

Basic
Advanced
Enterprise
$100 per month

$500 per month When paid annually/ $600 per month if paid monthly


Contact the company for a personalized quote
Free trial available
Free trial available
Free demo available
Maximum 100 customers on the account per month
Maximum 500 customers on the account per month 
Customizable
$2 per additional customer
$1.50 per additional customer
N/A
Maximum five users per organization
Maximum 10 users per organization
Customizable
$25 per additional user
$25 per additional user
N/A

You can see a full list of features on the company’s website. One point to note and a potentially significant drawback if you choose the basic package is that you can only access live chat support and won’t have access to the phone support feature.

If you’re using the Invoiced Payment feature, you’ll pay the following rates and fees.

Payment method
Fee
Credit and debit cards
2.9% + $0.30
ACH
0.8% + $0.30, maximum $5
Other fees

Chargeback
$15
NSF return
$15

Invoiced Invoiced Visit Site

Usability

If you're considering automating your accounts receivable through Invoiced, the company offers a 14-day free trial. When we signed up, we were impressed by the software’s ease of use. As soon as you log on, the dashboard is clear and intuitive and we didn’t struggle to find any of the features we needed. 

When we attempted to create an invoice, we again found this an extremely straightforward process. Once you’ve created a client on the system, it’s simple to add their details and select a payment date. 

In another major plus point, Invoiced's platform can be integrated with any other software. Once you've set up your accounts, you can link the platform to other major players in the accounting world such as QuickBooks, Xero, and Sage.

When designing the site, simplicity was clearly a priority, which means Invoiced lacks some of the attention-grabbing visuals of certain rivals, yet this can be an advantage. When performing detail-orientated tasks, showy graphics can prove a distraction and Invoiced’s no-frills approach enables you to focus on the task at hand.

Conclusion

If you, or others within your company, are spending hours chasing late payments, automating your accounts receivable process could prove a worthwhile investment. The biggest downside we identified with Invoiced is the lack of phone support for those choosing the basic plan. Likewise, the platform doesn’t have an app, which puts it at a disadvantage compared with a number of its competitors.

Overall, our experience with Invoiced was extremely positive. If you’re considering purchasing Invoiced, it would certainly be worthwhile signing up for the free trial to give you a flavor of the potential benefits.

Oxford graduate Katy Ward is a seasoned journalist and editor covering personal finance and software topics for Eleven Writing and Top10. Over a 15-year career, Katy has worked with several finance titans, including Barclays, Tandem Bank, and Yahoo! Finance.

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