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Verizon 5G Home Internet Review

Richard Sutherland Author image

In a Nutshell

Verizon 5G Home Internet is a 5G internet plan available in 22 states with great speeds and competitive pricing. A fairly no-frills solution, Verizon 5G makes the most sense for people who already have a Verizon 5G mobile plan, as there are great discounts to be had. Speeds do vary greatly by location, so check to see what you’ll be getting before you dive in with both feet.

pros

  • Great price if you already have a Verizon mobile plan
  • Extra-simple installation
  • Good performance in most covered areas

cons

  • Good speeds require proximity to a 5G transmitter
  • Best prices require a bundled 5G mobile plan

Verizon 5G Home Internet Verizon 5G Home Internet Visit Site

Verizon 5G Home Internet at a Glance

Best for: Verizon 5G mobile subscribers

Starting Price: $25/month

Connection Type: 5G

Download Speeds: Up to 980 Mbps

Coverage: 22 states

Money-back Guarantee: 30-day

What Services and Features Does Verizon 5G Home Internet Offer?

Verizon 5G Home Internet is an internet service for the home that’s delivered through the air over 5G. Unlike cable, DSL, and Fiber internet, there’s no need for a professional to come around and wire in the system. Your internet service is delivered through radio towers, the same way mobile phones work.

Verizon 5G Home Internet is available in around 22 states, mostly in major cities. The service has no data caps, meaning your internet usage is unlimited. There’s also no annual contract to worry about; you just need to make your payments each month.

Aside from its convenient wireless nature, Verizon 5G Home Internet is quite a simple home internet product without too many bells and whistles. We like this, as its competitors often bundle in extras you won’t use in a bid to bump up your monthly rates. Here, the focus is on fast, inexpensive internet that’s easy to install and use.

Prices, Plans, and Value for Money 

Verizon has two 5G plans: 5G Home and 5G Home Plus. These are largely the same, but the 5G Home Plus plan has a three-year price guarantee compared to 5G Home, which only has a two-year price guarantee. 5G Home Plus also includes Verizon Cloud Unlimited, a cloud backup service that normally costs $19.99/month. And, at the time of writing, the Home Plus plan also throws in a SimpliSafe Smart Home security system as a special offer.

Pricing starts at $25/month—if you have a 5G mobile plan from Verizon. Otherwise, you’ll pay $50/month for 5G Home or $70/month for 5G Home Plus. Add an extra $10/month for each if you don’t enroll in the Auto Pay system.

Overall, this is quite competitive pricing even if you don’t have a Verizon 5G mobile plan, but the plans really excel with the discounted rates for Verizon 5G mobile users. It’s also worth noting there’s no annual contract, installation fees, or equipment fees at all to worry about. If you no longer want the service, you can just return your router to Verizon.

Plan 
Price per month from
Connection Type
Download Speeds (Mbps)

5G Home

$25

5G Ultra-Wideband

Up to 980

5G Home Plus

$35

5G Ultra-Wideband

Up to 980


Ease of Use, Hardware, and Setup

Setting up Verizon 5G internet is simpler than fiber internet, as your internet connection is delivered through radio waves. In most areas, you’ll be sent a Wi-Fi router to install yourself. All you need to do is plug it in and set your devices to use the right Wi-Fi password. Professional installation is available in some regions, too, and this is free of charge.

Verizon offers a free app for mobile devices, too. It’s mostly meant for managing your billing, but you can also use it to chat to tech support or set up a support callback.

Verizon 5G Home Internet Security 

Verizon doesn’t bundle any internet security software with its 5G Home Internet products, so you’re largely on your own to source antivirus and anti-malware products that suit you. The router does include some features you can adjust to secure your internet as you see fit, such as a firewall and port forwarding, but it’s all quite basic.

The 5G Home Plus plan doesn’t have internet security either, but it does include a different type of home security product—an 8-piece security bundle from SimpliSafe that comprises a security camera, keypad, base station, and entry sensors. This includes professional monitoring of your system for free for the first month, and $27.99/month thereafter.

Verizon 5G Home Internet Performance 

While Verizon states a maximum potential speed of 980 Mbps for its 5G Home Internet product, this relies on you having an optimal setup, like living next door to one of their wireless 5G transmitters. When you first sign up for Verizon 5G Home Internet, it will give you an estimate of what speed to expect based on your address.

In our testing, the Verizon website said to expect speeds between 85 and 300 Mbps. That’s quite a wide estimate, but in the end, our speeds were consistently over 200 Mbps, which is almost two times faster than the average internet speed in the U.S. 

Variable performance will always be one of the issues with 5G internet. A fiber connection, if it’s available in your area, is more likely to give you a consistent, fast internet connection. On the other hand, 5G doesn’t require a physical cable connection to be installed in your home.

Verizon 5G Home Internet Customer Service 

Your first step for finding help is the Verizon support website for 5G home internet. It includes details on some basic troubleshooting steps, such as how to restart your router and how to set up voice commands for Amazon Alexa that work with your Verizon router. 

You can also connect with the company via Facebook messenger, chat through the Live Chat system, or call tech support 24/7 from your mobile. On top of this, there’s a helpful community website with thousands of users ready to assist you with your queries.

Verizon 5G Home Internet FAQs

Will 5G be good for home internet?

5G is a pretty good option for internet, especially if you can’t get a fiber connection. It’s very easy to install, competitively priced, and can offer excellent speeds. It’s not available in every area, though, and performance depends on how far you are from the nearest 5G transmitter.

How much is Verizon 5G internet per month?

Verizon 5G internet starts at $25/month for users with a Verizon 5G mobile plan who elect to make their monthly payments automatically. For those who don’t have a Verizon 5G mobile plan, it starts at $60/month.

Does Verizon 5G Home Internet throttle?

Verizon states that its 5G home internet product is not throttled, so you can use it as much as you want without speeds dropping. This comes with the usual caveat of fair use, where Verizon has the right to throttle your connection if you are using it excessively, but for most users, this won’t be a problem.

Verizon 5G Home Internet Verizon 5G Home Internet Visit Site

Bottom Line

Verizon 5G Home Internet is quite the steal, especially if you already use a 5G mobile plan from the company, as in this case you’ll get a huge discount on the monthly price. The average speed of 300 Mbps is great for most people, and you may be able to get speeds closer to 980 Mbps depending on your location. 

Refreshingly, Verizon 5G Home Internet has no installation fees, no annual contract, and no equipment fees. We think this new entry into the market is a great choice if you’re looking for a faster, simpler, and more economical home internet service.

Richard holds a Bachelor's degree in Computer Science from Heriot-Watt University, Scotland, and he has worked in the tech sector for over 20 years. Highly skilled in website development, SEO, and marketing, Richard has worked with and developed software for huge brands like Samsung, ASDA, and Prudential Insurance. He has written for an array of popular tech websites, covering topics that include web hosting, consumer and business technology, and SaaS platforms.

Verizon 5G Home Internet customer reviews

Based on 44 reviews

Ease of use

Brand satisfaction

Value for money

Service quality

Top Reviews

Ease of use

Brand satisfaction

Value for money

Service quality

10 months ago

It is a good internet service and has fast and reliable internet service for what I need.

10 months ago

Verizon is the best at everything they do. I wish that Verizon would take overall of my utilities. Whenever I need to call the person, I get at the call center is actually in America and I can understand them. When a company outsources their CSRs to another country it really shows that they don't care about the customers.

a year ago

Much better and faster than what I was able to have, which was Frontier (and it is horrible).

a year ago

I have had it for years and it consistently does what it is advertised to do.

a year ago

We've had Verizon for years and even when downgrading to internet only have had nothing but great service. We have a minimum of five devices connected at all times and never suffer lag or buffering on any of them.

a year ago

This brand never fail me when I am using it to watch TV or navigate on my smartphone. It is very good for us.

a year ago

Verizon has a wide range of services, the technicians are very honest and helpful. I have rarely had any issues and when I do, they are easily solved by a phone call to customer support.

a year ago

I can't believe It's so affordable. I paid twice the amount with my previous provider. I've had no problems with their service either and previously I used to have problems every month with another provider. It's really great!

a year ago

This company's has the best cable, internet service. For a company you couldn't ask for a better company.

a year ago

Fios offers fast speeds and customer service is great. Most things can be settled online. The quality of service for the price is a great value.

a year ago

Best service around. Calls never drop and internet is fast. High prices but worth it.

a year ago

Customer service is great phone, service is great the online customer service is great.

a year ago

The internet speed is convenient and quick. It's reliable pretty much always. Great service overall.

a year ago

They have the best and fastest internet connection I have ever had and the bill is easy to pay.

a year ago

They give great service at a reasonable rate. They have the speed and functions that I need.

a year ago

So far so good. The service is cheap and service is fast. No downtime. I am very happy with Fios.

a year ago

They really have a good customer service and have good products that are good quality and also they always make deals to satisfy their customers.

10 months ago

Verizon was easy to set up and service was great unless there was an issue. It's hard to get customer service on the phone, but overall it was great and the price was excellent compared to other companies.

a year ago

I use Verizon as my Internet provider as It's usually considered the best available. There are some flaws occasionally, but overall I'd agree It's more functional than something like Sprint or Cricket.

a year ago

They provide excellent internet coverage and had no issues with connectivity. The cost of internet coverage is affordable.

Verizon 5G Home Internet