The listings featured on this site are from companies from which this site receives compensation. This influences where, how and in what order such listings appear on this site.
Advertising Disclosure

Ting Internet Review 2023

Nadav Shemer

In a Nutshell

Ting Internet is a small internet service provider offering ultra-fast fiber internet to households and businesses in a growing number of locations. It currently offers 1000 Mbps fiber internet in 9 cities in California, Colorado, Idaho, Maryland, North Carolina, and Virginia, with plans to expand to four additional cities in 2023. In most of the locations where Ting operates, it's one of only two or three ISPs offering gigabit fiber internet


  • Super-fast internet
  • Whole home coverage solutions
  • Free internet speed check at your address


  • Fairly expensive
  • Limited coverage (nine cities in six states)

Ting Internet Ting Internet Visit Site

Ting Internet at a Glance

Best for
Families, businesses
Starting Price
$89/month for 1000 Mbps (or $19/month for 5 Mbps)
Connection Type
Download Speeds
1000 Mbps
Coverage (# of states available) 
Money-Back Guarantee?


What Services and Features Does Ting Internet Offer?

Ting Internet’s value proposition can be summed up in one word: speed. Ting only offers its 1000 Mbps high-speed gigabit fiber internet in a few locations, but rest assured it is the fastest or one of the fastest ISPs in those locations. Ting’s high-speed internet is generally best for houses or businesses. If you live in or are thinking of moving to an apartment, you can use the free “Ting Buildings” tool on the Ting website to see the speeds in your building.

Ting currently offers fiber internet in these locations:

California: Fullerton and Solana Beach (and soon to be added: Culver City and Encinitas)

Colorado: Centennial (and soon to be added: Roaring Fork)

Idaho: Greater Sandpoint

Maryland: Westminster

North Carolina: Fuquay-Varina, Holly Springs, and Wake Forest (and soon to be added: Rolesville)

Virginia: Charlottesville

Prices, Plans, and Value for Money 

Ting offers a one-size-fits-all Home Gigabit plan with 1000 Mbps download speed, 1000 Mbps upload speed and unlimited data for $89/month. If you don’t need fiber internet, it also offers a 5 Mbps plan for $19/month. Fiber for Business offers the additional benefit of enterprise-level support at customized prices. There are no free trials.

None of the plans require a contract. However, you will need to pay a one-time installation fee of up to $200. If you don’t have a router, you’ll also need to buy a Ting internet box for $200 or rent it for $9/month. 

Ting also offers an optional Wi-Fi range extender (Zyxel Multy Pro AC2100 Dual-Band WiFi Extender System) for $99 or $5/month. This enables additional Wi-Fi access points for larger homes, boosting your home network coverage by an additional 800-1,000 sq ft.

Overall, a Ting fiber internet subscription cost with the router and extender rental comes to $103/month. 

Ting Internet: Price Plans – Households

Ting Gigabit 
1000 Mbps download and upload
Unlimited data, no bandwidth caps
Ting 5/5
5 Mbps download and upload
Unlimited data, no bandwidth caps

Ease of Use, Hardware, and Setup

It generally takes about three weeks between the home visit and service activation. 

The setup process consists of three steps:

1.    After you order Ting Internet, a Ting Team member will contact you within three business days to schedule a time for a technician to come and install your connection. 

2.    The home visit can take between one hour to two-and-a-half hours. During the visit, the technician will set up the necessary equipment, mark out a pathway for the fiber optic cable on your property, and answer any questions you have.

3.    Following the home visit, Ting’s support team will be notified that your home has been fully connected and will activate your service.

The installation is slightly different if you live in Westminster, MD or Solana Beach, or Fullerton, CA. In these towns, the Ting fiber network is constructed and installed by a municipal or third-party organization. Therefore, Ting will arrange for a third-party technician to lay the fiber on your property and then contact you to book a final installation with a Ting technician.

Ting Internet Security

Ting doesn’t offer much information about its network security, except to say that it continually monitors its networks to address threats to the network and subscribers. 

Ting Internet Performance

Ting promises 1000 Mbps download and upload speeds in all the locations where it operates. We checked the Federal Communications Commission’s broadband search tool and found that Ting is usually in the top three fastest ISPs in the areas it serves.

Ting Internet Customer Service

Ting Internet’s customer service gets mixed results. Some customers have reported quick response times while others have reported slow responses and, in some cases, hidden fees. Overall, it could be said that Ting’s customer service is better than the big ISPs, but its reputation lags behind some of the smaller ISPs.

There are several ways to get assistance:

  • Phone: 844-846-4994 (support) or 855-846-4626 (new signups), business hours only\
  • Live chat (Ting website during business hours)
  • Knowledgebase and forums (Ting website)


Q: Who owns Ting Internet?

A: Ting Internet is operated by Ting Inc., a subsidiary of Dish Wireless. In addition to fiber internet, Ting Inc. also offers cell phone plans through its Ting Mobile business division.

Q: How long has Ting Internet been operating?

A: Ting Internet first offered fiber internet in Greater Sandpoint, Idaho, in 2018. Since then, it has expanded to numerous locations in six states, with plans to expand to additional cities in 2023 and beyond.

Q: Can I bring my own router to Ting Internet?

Yes. Ting’s technicians will install an Inside Ting box (fiber modem) free of charge. The Ting router is available for rental or purchase, but you may use your own router – provided it’s compatible, of course.

Ting Internet Ting Internet Visit Site

Bottom Line

If you happen to live in one of the areas serviced by Ting Internet, then you’re in luck because Ting offers reliable high-speed internet based on the latest gigabit fiber technology. With 1000 Mbps download and upload speeds and coverage for the entire home (or office), Ting Internet is a solid option for households or businesses with a heavy reliance on high-speed internet.

Nadav Shemer specializes in business, tech, and energy, with a background in financial journalism, hi-tech and startups. He enjoys writing about the latest innovations in financial services and products.

Ting Internet customer reviews

Based on 32 reviews

Ease of use

Brand satisfaction

Value for money

Service quality

Top Reviews

Ease of use

Brand satisfaction

Value for money

Service quality

a year ago

Nothing but good things about the company. Good support team and strong internet protection, good coverage and competitive pricing.

a year ago

It is effective and works. I would recommend this application. It is cost effective as well.

a year ago

I gave them the excellent review because of the stellar customer service and value provided for the money. I would recommend them to all of my friends.

a year ago

Because I feel like this company should do a better job with serving their customers and making sure they have the best high speed internet available and to make sure all their needs are met.

a year ago

I liked the fact that it is super affordable and good quality for the money.

a year ago

Ting gives us high speed, reliable internet to connect with customers via social media and vendors as well. It makes connectivity real and tangible.

a year ago

My experience was amazing, the process was smooth too. I loved every minute of it.

a year ago

Overall, Ting do their very best to provide good customer service and satisfaction. I prefer them because they are easy to work with when you try to ask them about something. They deserve a 5 star for everything they do under Ting.

a year ago

Because they offer really great service, and have really fast internet and broadband. The service is not too expensive either.

a year ago

Never had any issues when using Ting that didn't get resolved very quickly by the support team.

a year ago

I am satisfied with the ISP as it meets my companies need for such services while not breaking the bank on it's monthly fees, so I would recommend it for other companies.

a year ago

Ting has pretty good and reliable fiber internet services, if that is what you're looking for. (i'm not)

a year ago

It's a good company that is reliable and dependable and trustworthy and have good prices.

a year ago

Had a free startup promo, but there data plans were way to much over my current provider.

a year ago

This Ting service was very amazing it really knocked my socks off with it's high quality. I like it very much.

a year ago

I just needed the internet service on thier computers for school and homeschooling.

a year ago

Overall this product is just in the middle. I have no opinions either way. It is pretty affordable yet lacking a lot of features. I would likely use something different if everyone else was on board.

a year ago

I used Ting for the phone service. It was pretty good and affordable, but eventually I ound better options.

a year ago

New company so it was a risk but it worked for me, I think I will renew my subscription when the free trial is over.

a year ago

Ting is great service which I like about as flexible program with minimal price for the sector.

Ting Internet