Houzz HVAC Repair and Installation Review

In a Nutshell

Houzz is fondly known for its interior design prowess and tools, but the savvy website has another useful feature too. Homeowners can seek out and find professional contractors for their HVAC needs. In fact, Houzz has almost 20,000 HVAC experts in-network to handle nearly any heating or AC repair or installation service you need. Houzz offers this search functionality for free, and the contractors are all professionals with years of experience.

pros

  • Huge network of trusted contractors
  • Easy-to-use system
  • Great for inspiration, too

cons

  • Not a independent contractor
  • Have to do a little digging
  • Customer support options are lacking

Houzz Houzz Visit Site

Houzz at a Glance

Best For: Inspiration, comparison shopping, information

Average price range: Varies depending on contractor

Warranty: Varies depending on contractor

Response time: Varies depending on contractor

Main Services: All HVAC services, repairs, replacements, installations, designing, etc.

HVAC System Types Serviced

Houzz is a bit more extensive than the other comparison sites you may have witnessed before. You can start out just by browsing the network of contractors. Be forewarned, though. Houzz houses (see what we did there?) nearly 20,000 HVAC-specialized contractors within its network. So, you may want to begin with a slightly more narrowed down list. There are useful filters on Houzz, including location (or within 10, 25, 50, or 100 miles), most reviewed contractors, or most recently reviewed contractors. And of course, you can filter by specific HVAC project. Here’s a small list of the services available through the Houzz contractor network:

  • AC installation

  • AC repair

  • Air duct cleaning

  • Boiler installation

  • Boiler repair

  • Dehumidification

  • Dryer vent cleaning

  • Dryer vent installation

  • Furnace cleaning

  • Furnace installation

  • Furnace repair

  • Heat pump repair

  • Propane tank installation

  • Gas leak detection

  • Gas leak repair

  • Gas pipe installation

  • Gas to electric conversion

  • Geothermal heat pump

  • HVAC inspection

  • HVAC repair

  • HVAC installation

  • Heat pump installation

  • Heat pump repair

  • Heating repairs

  • Heating sales

  • Heating system installation

  • Humidifier installation

  • Indoor air quality testing

  • Oil to gas conversion

  • Passive solar heating and cooling

  • Propane sales and refills

  • Swamp cooler installation

  • Swamp cooler repairs

  • Thermostat installation

  • Thermostat repairs

  • Water heater installation

  • Water heater repairs

  • Ventilation installation

  • Ventilation repairs

  • Water treatment system repairs and installations

HVAC projects are pretty much covered from one end to the next by a Houzz contractor.

Pricing

As is the case with most online comparison sites, Houzz is free to use. You can search for, read up on, and compare different quotes from the various professional contractors in the network without having to pay for any membership. Once you decide on a contractor, you’ll discuss the actual costs of the specific HVAC project you are looking for. These prices will vary tremendously across the spectrum and based on various factors.

Obviously, the bigger the HVAC project you are dealing with, the higher the rates will be (it'll cost you a lot more to install an entire central air conditioning unit on your 3-floor house than it would to replace a simple heating coil in your heating unit). But other factors you might not be aware of that will change the costs of your HVAC services include your location and the type of system you're dealing with. For example, sometimes contractors will give you an energy-efficiency discount for installing an energy-efficient system. So, discuss your options before signing on the dotted line.

The benefit of using a comparison tool like Houzz is that it allows you to get a more competitive edge on your contractors. By contacting multiple contractors simultaneously via the Houzz network, you can quickly compare the rate quotes you get, and make a decision based on numbers alone. You can also take the rate quotes you get to the different contractors and see if they’re willing to give you a better price than their competitors. Houzz can potentially save homeowners a lot of money just on this aspect alone.

Testimonials

“Everyone we worked with from Los Angeles HVAC were wonderful from the sales rep. Adam to the installers Jacob and Eric. We could not be more please with our new system and the service we received from Los Angeles HVAC. They worked on our old system for years doing repairs when needed, but when it finally bit the dust for good this winter they were able to get a new system installed in less than 24 hours. We would highly recommend Los Angeles HVAC for your HVAC needs.” - Dec, 2019

“Last week our furnace went out. Jacob came out and told me I didn't need a new furnace after other companies gave me overpriced estimates. He was very honest. We remembered Tiptop HVAC and called. Jacob came out again and was honest about what was going on with the furnace. We decided to replace the furnace. What I paid was less than all the estimates from last year. It was affordable and a good price point for me. Very honest company.” - Dec, 2019

“Air Quality Express recently finished insulating our attic and they did such an amazing job with no mess at all. The result of this insulation is just unbelievable. Our house temperature incredibly got improved. It won’t feel as hot anymore and our AC usage definitely went down as it doesn’t feel as hot anymore. The great job they did with the great and low price they charged us for all this work is just amazing. Would like to hereby thank them and recommend them to everyone who needs insulation for their homes.” - March, 2020

Customer Service and Response Time

Houzz doesn’t have the best customer support, but that’s not surprising. Most comparison sites are lacking in this area. You can submit an email request if you have questions. Houzz is pretty good about getting back to you quickly during business hours, though.

But Houzz does have one of the best blogs we’ve ever seen. It’s filled to the brim with useful articles about all things that are home improvement, including HVAC-specific articles and topics. It’s also got an extensive FAQ section on the website for standard questions and answers.

Social Media channels: Twitter, Facebook, YouTube

Email: online contact form

Houzz Houzz Visit Site

Warranty

Houzz doesn’t guarantee the work done by the contractors. This is a service that some comparison sites offer, but not all. It would be nice to have that kind of guarantee from Houzz. But it is worth noting that this company stands behind its services pretty strongly. And if there’s a dispute, Houzz will go to bat for the consumer. So, that’s a big plus.

As an aside, Houzz also has a return policy for products purchased on the site. Houzz sells all sorts of materials that you may need for your home improvement project. Often, contractors will charge you less if you already have the materials needed for the job, so you can save by ordering them directly from Houzz first, and hiring the contractor second.

The items you purchase through the Houzz website are subject to a 30-day money-back guarantee as long as they are in the original packaging and have no damages or modifications.

Summary

While most homeowners will continue using the site for designing their dream homes, keeping up with interesting new trends, and finding thrilling inspirations or just plain eye candy, many consumers will appreciate this new aspect available as well. And why not? Houzz is a free tool that helps homeowners compare pricing quotes from professional contractors that are in their neighborhood. It's both a quick and easy way to get multiple rate quotes simultaneously. Houzz is also a wellspring of useful information, packaging the informative articles, and comparison pricing channel in a convenient-to-use platform.

Sarah Badani has extensive research and review experience in the finance industry. With a degree in psychology and education, she brings a level of depth and understanding to her writing along with her own flavor to spice up each topic in a unique and inviting way.

Houzz customer reviews

Be the first to write a review

Adjust category ratings

Ease of use

0 people say

Ease of use

Brand satisfaction

Value for money

Service quality

Brand satisfaction

0 people say

Ease of use

Brand satisfaction

Value for money

Service quality

Value for money

0 people say

Ease of use

Brand satisfaction

Value for money

Service quality

Service quality

0 people say

Ease of use

Brand satisfaction

Value for money

Service quality

Share your experience

People discuss, price, satisfaction level and more.

Write your review

06 Jul 2020

Almost done!

Check that everything's correct, fill in your details, and submit your review!

Anonymous.
0 people say

Ease of use

Brand satisfaction

Value for money

Service quality

Today

Thank you!