In a Nutshell
- Search and compare for free
- Contractors are all licensed and experienced
- 24/7 emergency services
- Not actually a contractor
- Limited to network contractors
- Unclear service terms
Call a Pro at a Glance
HVAC System Types Serviced
Call a Pro is a good service for people who are looking for HVAC repairs and installations but aren’t really sure where to start. That’s because this service isn’t an HVAC contractor at all. In fact, Call a Pro is a search engine, much like Google or Yahoo’s Bing. You’ll punch in your information (basic stuff like name, location, and contact info), and Call a Pro will return search results that are appropriate for you based on your details given.
The beauty of this system is that you can find local contractors who are suitable for your specific HVAC requirements without having to scour through a huge list of professionals who aren’t even relevant to your needs.
The types of HVAC services available will vary from one contractor to the next, but most of them offer the same general options. Contractors within the Call a Pro network will most likely perform household jobs, including:
- Residential electrical wiring
- Emergency HVAC services
- HVAC troubleshooting
- Full-service HVAC repairs
- HVAC installation
- HVAC systems upgrade
- Old house rewiring
- Service upgrades 100 & 200 Amp services
- Ceiling fans installations
- Air conditioning installations
- Appliance line installations and repairs
And a lot more. Technicians within the Call a Pro network are professionals who deal directly with this type of work every day. So, even if the exact service you need isn't listed, you should try talking to one of the contractors directly to find out if the service is available. Most likely, it is. There are also emergency services, but we'll cover that in more depth a little further down in the review.
Not surprisingly, Call a Pro does not publish any pricing information on its website. Of course, Call a Pro is totally free to use. It’s the HVAC technicians’ services that you’re interested in finding pricing for. But since each HVAC repair and installation service charges a varying range based on several factors, Call a Pro can’t possibly post prices on the site. Factors that will contribute to the overall costs of your HVAC project include:
- Location where you live
- Installation or repair specifications
- Type of system you’re dealing with
- Which HVAC professional you choose to go with
- Additional services required
So, the bad news is that homeowners will need to call contractors individually if they want to make comparisons in earnest. The only way to get a legitimate price quote is by giving the technicians your details, describing the services required, and getting a quote over the phone. This is the way all online contractors work, though, so it’s not surprising that Call a Pro works this way as well.
The good news is that Call a Pro services are totally free. That means you don’t have to pay to search for local technicians who are available to do the work. This, at least, cuts down on one step of the comparison process. Call a Pro delivers you directly to the contractors in your area who can help. So, the phone calls you make are limited to services that are actually able and willing to do the work you seek.
Customer Service and Response Time
Probably one of the biggest perks you can expect to find from the Call a Pro network of contractors is its emergency services. Call a Pro contractors are available to come 24 hours a day, 7 days a week. This guarantees that there's always someone available to help no matter what time of day or night your breakdown occurs. This is incredibly reassuring for most homeowners because nobody wants to be left stranded when an HVAC system dies in the middle of 110-degree weather.
For most of your questions, you’ll want to speak directly with the contractor you’ll be dealing with and not a Call a Pro customer service team member. They will have the information you are looking for.
If you want to speak to a Call a Pro representative, you can call the toll-free phone number. Alternatively, if it's not urgent, you can just send them an email, and a representative will get back to you soon.
A warranty is very important whenever getting any sort of technical work done on or around your home. This will ensure that if something is not done properly or something breaks soon after the repair, you are covered and won’t have to pay again for the same services.
Call a Pro does not provide a warranty on the workmanship that is provided by the contractors in this network. This is a major downside to working with them. Most search engines do not offer a service guarantee for the technicians in the network. But it would be nice if they did.
However, all is not lost. That’s because most contractors within the Call a Pro network do offer some sort of warranty. Many will provide a guarantee on both the workmanship done and the parts used during the service. So, if something breaks, you will still be covered. Of course, it’s important for you to check with the individual technicians about the specifics of each warranty offered.
Call a Pro is a convenient service that will give homeowners the opportunity to find multiple technicians with a few clicks. A totally free service, what's also nice about using the Call a Pro search engine, is that you are ensured to find local talent. That means you aren't going to waste your time getting in touch with professionals that are too far away to be of help or will take a long time to get to you. Call a Pro offers 24/7 emergency services, a wide network of professional technicians, and an easy online process. So, it's pretty much a win-win for homeowners to give the system a try.