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MDHearing Review 2022

Nicky Lowney

In a Nutshell

MDHearing devices are affordable hearing aids for adults with mild to moderate hearing loss. These hearing aids have a simple behind-the-ear design, and advanced models offer a choice of rechargeability and water resistance or smartphone connectivity. The company has in-house audiologists to help consumers customize their settings and offers an online hearing test and a 45-day trial period.

pros

  • Extremely affordable
  • Simple, easy-to-use
  • Free online hearing screening

cons

  • Lacks fancier features of costlier brands
  • Smartphone-enabled model is not rechargeable

MDHearing MDHearing Visit Site

MDHearing Hearing Aid Models 

MDHearing has been selling FDA-registered hearing aids direct to the consumer for over a decade. These devices are affordable and easy to use. The company sells three behind-the-ear models, all designed to meet the needs of most adults with uncomplicated mild to moderate hearing loss.

While all MDHearing devices provide a level of user-driven customization, they are not individually programmed by an audiologist. Instead, you will choose among 4 preset sound environments and manually adjust volume levels within them. For more advanced models, you will find added “smart” features and more ways to personalize your hearing experience.

Air

Price: $299

The Air is MDHearing’s entry-level model. It offers the standard brand features, including four preset hearing environments, a volume dial, a basic level of background noise cancellation, and feedback cancellation (which removes the whistling effect found in older hearing aid models). It uses disposable batteries, and each pair comes with a year’s supply.

Volt+

Price: $600

For $200 more per pair, the Volt+ includes several upgrades over the Air. Intelligent background noise cancellation uses advanced algorithms to fine-tune background noise response for an improved listening experience. This model also includes dual-directional microphones, which allow the device to distinguish between sounds you want to hear – like conversations in front of you – from those you don’t, like sounds behind you. The Volt+ is the only MDHearing model that is water-resistant and rechargeable.

Core

Price: $1,200

At double the price of the Volt+, the Core model includes some great features, like an app to create a hearing map to drive a more customized, automatic hearing experience. Rather than fiddling with buttons and dials on the hearing aid itself, you can adjust settings on your app and allow the hearing aid to automatically switch between sound settings while you’re wearing them. In many ways, the Core is an improvement over the Volt+, but it is not water-resistant, and it uses disposable batteries. Like the Volt+, it includes intelligent noise reduction and dual directional microphones.

MDHearing Additional Services & Products

MDHearing devices come with a 90-day warranty covering defects in materials and workmanship. You can purchase additional coverage through their MDShield Protection Plan, which costs $9.99/month for Air and Volt+ models, and $14.99/month for Core. The plan can be canceled at any time. MDShield covers damage not included in the warranty, such as pet damage, battery corrosion, and accidental destruction. The plan does not cover loss, theft, or damage from unauthorized repairs.

When you purchase a pair of MDHearing devices, you will receive a year’s supply of batteries (for Air and Core models), or a charger (for the Volt+ model). MDHearing sells a variety of additional tools and accessories on their website, including tubing replacement kits, batteries, cleaning tools, and hearing aid dehumidifiers.

MDHearing offers a free hearing test on their website. This test works with headphones and takes about eight minutes to complete. It doesn’t replace a thorough audiologist workup, but it can help to verify any hearing loss you think you might have and provide insight to help you determine if MDHearing devices might work for you.

How Do I Purchase MDHearing Devices?

While a hearing test is not required to purchase MDHearing devices, the company will review the results of your existing hearing tests if you have them and they offer a free online hearing screening to help inform your purchase decision. 

The hearing aids can be purchased online or by calling the company’s toll-free number. The entire ordering process is performed directly with the company, eliminating the need for an audiologist’s prescription.

MDHearing Payment Options

MDHearing accepts traditional online payment options (credit and debit cards, PayPal), and accepts checks or money orders by postal mail. The company offers a financing option through Affirm. For a $400 purchase, Affirm advertises an estimated payment plan of $33.33/month for 12 months if you qualify for 0% APR.

MDHearing Features and Tools

  • Behind-the-ear design
  • Volume control dial (Air and Volt+) or button (Core) on device
  • Four preset sound profiles
  • Noise reduction
  • Feedback cancellation
  • Affordable pricing
  • Disposable batteries (Air and Core), rechargeable (Volt+)
  • Water-resistant (Volt+)
  • 45-day trial period
  • Free online hearing screening

What About the MDHearing App?

The MDHearing app is included with the Core model. It is available for iPads and iPhones with iOS version 10 and higher, and Android devices with version 5 or higher. This easy-to-use app offers an in-app hearing test, personalized hearing aid settings based on your hearing test, volume adjustments, video lessons, remote support, and controls to switch hearing environments. With fine-tuning options in the app, an MDHearing specialist can review your concerns and send updates to your personal hearing profile to deliver adjustments to your hearing experience.

Service and Support

The MDHearing website provides a toll-free phone number for support. There is also a contact form to send an email to the customer service department. The company has in-house audiologists who will review hearing test results if you send them in, and help you decide which hearing aid model would be most appropriate for your level of hearing loss and your lifestyle.

The FAQ section of the website is thorough, with sections on hearing aid maintenance, troubleshooting, product-specific questions, manuals, warranty information, and the MDHearing app. Most questions have detailed answers, and some include video tutorials. Be aware that once you enter the FAQ section of the website, it is difficult to navigate back to the company’s main sales page.

How to Get a Refund from MDHearing

Returns are accepted during the company’s 45-day trial period. To get the full refund, you need to first call Customer Service to receive a Return Merchandise Authorization number.

The Bottom Line

MDHearing is an established name in the direct-to-consumer hearing aid market, with a decade of experience selling affordable, easy-to-use devices online and over the phone. If you are looking for great value and won’t miss the snazzy features of costlier brands, visit their website or call to speak to a customer service representative. Note that for access to a smartphone app, you will need to purchase their highest-level Core model, which is not rechargeable.

FAQs

Is MDHearing a Personal Sound Amplifying Product (PSAP)?

No, MDHearing devices are FDA-registered hearing aids that are programmed to distinguish between different sounds and amplify those that are important to the listener. PSAPs amplify all sounds.

Is MDHearing legitimate?

Yes, in spite of their low price tag compared to other hearing aids, MDHearing devices are a simple alternative to pricier hearing aids on the market today. It is a legitimate U.S. company, with in-house audiologists. They have been selling hearing aids directly to consumers for more than a decade, with more than 500,000 hearing aids sold to date.

MDHearing MDHearing Visit Site

Are MDHearing devices FDA approved?

While FDA approval usually applies to drugs and medical procedures, FDA registration is provided to Class I and II medical devices. MDHearing devices are registered Class I medical devices, meaning that they meet or exceed federal standards.

How long do the batteries last in MDHearing devices?

For the basic Air model, the replaceable batteries are estimated to last 21-26 days. For the smartphone-connected Core model, they only last 5-6 days. The batteries in the rechargeable Volt+ model last 24-30 hours on a full charge. As with any rechargeable hearing aids, rechargeable batteries will eventually lose their ability to hold a charge, so the entire device will need to be replaced after several years.

Nicky Lowney has been writing about health and medicine for more than 15 years. With a master’s degree in health communication, she specializes in translating complex medical information into readable, engaging content. Nicky has written for top10.com, Tufts University School of Dental Medicine, Decision Resources Group, and EBSCO Information Services, among other clients. In her free time, Nicky enjoys cycling, hiking, and performing with her local community theater.

The author of this article has been paid by Natural Intelligence to write this article. Neither the author nor Natural Intelligence provide medical advice, diagnosis, or treatment. If you think you may have a medical emergency, call your doctor or your local emergency number immediately.

MDHearing customer reviews

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7 months ago

These are the best hearing aids that I have ever encountered. They are very well made.

7 months ago

MD hearing aids are very easy to use. The batteries seem to last a long time. What I don't like is after using them for a considerable amount of time they make my ear hurt.

8 months ago

I was 75 percent deaf in my right ear and 40 percent in my left. The hearing aids gave me a new outlook with my hearing problems.

8 months ago

They were extremely helpful and caring in trying to help pick out proper aid for me and were flexible in my thoughts and ideas when talking to me. I was treated with respect and felt confident that I made right decision. I love the way they work and help me tremendously when listening to people.

9 months ago

They were extremely helpful and caring in trying to help pick out proper aid for me and were flexible in my thoughts and ideas when talking to me. I was treated with respect and felt confident that I made right decision. I love the way they work and help me tremendously when listening to people.

9 months ago

So easy to use and very effective and efficient. Absolutely amazing and no difficulties encountered in using. I love absolutely everything about the MD Hearing Aid. I'm confident, delighted and honored to use it. It makes me feel amazing and courageous.

9 months ago

I like the size of the hearing aide. The price was spot on...and it works, great.

9 months ago

So easy to use and very effective and efficient. Absolutely amazing and no difficulties encountered in using. I love absolutely everything about the MD Hearing Aid. I'm confident, delighted and honored to use it. It makes me feel amazing and courageous.

10 months ago

I was 75 percent deaf in my right ear and 40 percent in my left. The hearing aids gave me a new outlook with my hearing problems.

10 months ago

These are the best hearing aids that I have ever encountered. They are very well made.

10 months ago

MD hearing aids are very easy to use. The batteries seem to last a long time. What I don't like is after using them for a considerable amount of time they make my ear hurt.

10 months ago

I like the size of the hearing aide. The price was spot on...and it works, great.

7 months ago

It really did deserve this high rating that I gave it because of the way I feel about this experience.

7 months ago

The hearings AIDS cost to much there about 1000 or 2000 they help a little but not a lot.

7 months ago

Because out of all the hearing aids out there this hearing aid had the best reviews...

7 months ago

Gave it 4 stars because they deserve it. I would have gave five stars but there expensive, but don't get me wrong the quality is amazing.

7 months ago

This MD Hearing Aid is the best. I can finally hear my adult content on my computer.

8 months ago

It's easy to use, not having many operational issue. I performed my research before finalizing the purchase.

8 months ago

This product was very helpful to my mother, now she is able to hear everything well.

8 months ago

Customer Service is difficult to get in contact with when having issues with their hearing aid devices.

MDHearing