In a Nutshell
- Great personalized hearing aid solutions
- A selection of powerful accessories
- 3-year warranty and 3 years of free customer care
- Quite expensive compared to some alternatives
- Hearing test required before purchase
Lively Hearing Aid Models
Lively offers high-quality, FDA-approved Bluetooth hearing aids. There are three models, the Lively Pro, Lively 2 Plus, and Lively 2 Lite. The Lively Pro and Lively 2 Plus are rechargeable, while the Lively 2 Lite is battery-powered. All three function as behind-the-ear hearing aids, with a clever design that makes them virtually invisible when worn correctly.
The Lively brand is known for its cutting-edge technology and excellent quality. All products come with a 3-year warranty, 3-year loss and damage protection, and 3 years of care from the company’s expert audiology team. You can also select from 8 different device colors, and it’s recommended that you match the color of your hearing aids to your hair color.
The rechargeable Lively Pro hearing aids come in at $1,995 per pair and the Lively Plus at $1,595, which is a little expensive compared to some alternatives. However, the audiologist care and other inclusions mean that there’s actually great value for money here.
All rechargeable hearing aids come with a charging case that holds 3 full charges worth of power, enabling you to maintain fully charged hearing aids in all situations. It takes around 3 hours to charge a pair of hearing aids, and a full charge should last for around 30 hours.
There’s a mobile app that you can use to fine-tune your device, and you will have access to 24/7 support from the company’s Care Team. Other standout features include cutting-edge hearing aid technology. This includes background noise-cancelling, Bluetooth connectivity, and automatic voice recognition.
The battery-powered model is identical to the rechargeable one, except you will have to replace your batteries when they run flat. It’s significantly cheaper, coming in at just $1,195 for a pair of devices and a year’s worth of batteries.
Lively Additional Services & Products
There’s a selection of accessories available to help you get the most out of your Lively hearing aids. A TV streamer is available for $299, which is designed to stream audio from your television and other devices to your hearing aids, enabling a much better hearing experience.
The MultiMic device ($275) is a small portable microphone that’s designed to stream sound to your aids in situations where listening is difficult, such as in restaurants or at events. Replacement charging cases cost $250 each, and the Android Phone Clip+ ($199) is designed to stream audio from older Bluetooth devices to your hearing aids.
How Do I Purchase Lively Devices?
Purchasing Lively devices is quite a simple process, although there’s more to it than simply adding them to your cart and completing the checkout process. First, you will need to take an online hearing test.
A qualified hearing specialist will program your hearing aids based on the results of your test, and they will be delivered within 3 days. The Care Team is available for ongoing support and adjustments to your devices, ensuring you’re always getting the results you deserve.
Lively Payment Options
You can purchase Lively hearing aids with your credit/debit card, PayPal, and any FSA/HSA payment methods. Payment plans are available through partner company Bread.
These payment plans are available with 12- to 36-month terms, with payments as low as $39 per month for battery-powered devices or $65 per month for the rechargeable model. Interest rates range from 0% to 29.99% APR, and this depends on your credit score. Not all applicants are accepted, and your terms may vary.
Lively Features and Tools
Lively offers advanced hearing aids backed by a range of excellent features. You can stream audio to your aids from your televisions, smartphone, and other devices with one of the company’s streaming accessories.
In addition, Lively’s devices are small and cleverly designed, making them virtually invisible when worn correctly. The recharging case is an excellent accessory, enabling you to maintain your devices’ batteries even when you’re on the go. Eight hours worth of charge can be achieved in just 30 minutes, which is excellent.
Another standout feature when compared to low-end hearing aids is Lively’s personalized service. All devices are fine-tuned according to your hearing test results, ensuring you get the best results possible.
What About the Lively App?
The free My Lively app is available on both Android and iOS devices. It’s designed to help you control and customize your hearing aids’ settings, ensuring you’re maintaining the best experience possible. If required, Lively audiologists can use the app to optimize your hearing aids. There’s even a “Find my hearing aids” tool that you can use to ensure you never lose them.
Service and Support
Continuous care is available through the My Lively app as part of your hearing aid purchase. You can schedule one-on-one video chats with a qualified specialist, who will be able to make remote changes to your devices’ settings to ensure they’re performing at an optimal level. You can also contact the company via phone, email, online form submission, or social media.
Setup guides and tips are available through the My Lively app, as well as through the company website. There’s also a great FAQ page that provides answers to a range of common questions about payments, hearing health, follow-up care, and more.
How to Get a Refund from Lively
Lively offers a 100-day return policy on all devices. If you’re not satisfied, you can request a refund by calling or emailing the support team. There are no restocking fees, and the company will even cover return shipping.
All things considered, Lively offers excellent hearing aid solutions for all levels of hearing loss. Its devices are a little expensive, but there’s great value for money on offer for those who can afford the high price tag. Payment plans are also available.
What’s more, you will benefit from the knowledge of a team of hearing specialists. Every purchase comes with a 3-year warranty and 3 years of free customer care, and you will have access to a great app and a range of neat accessories.
Is Lively a good hearing aid?
Yes, Lively is a good hearing aid. It was developed by a team of hearing specialists, and all purchases are backed by 3 years of care from the company’s professional customer care team.
Does Lively help with tinnitus?
Yes, Lively hearing aids can help with tinnitus. The company’s hearing specialists can help you configure your device for optimal results.
Is Lively a hearing aid or an amplifier?
Lively is a high-quality hearing aid that’s designed for all levels of hearing loss.
How much does a Lively hearing aid cost?
The cheaper battery-powered model costs $1,195 per pair, and the rechargeable models comes in at $1,595 per pair for Lively Plus and $1,995 for Lively Pro.
Do Lively hearing aids have a warranty?
Yes, all Lively hearing aids come with a comprehensive 3-year warranty.